Medical Office Assistant

TELUS; Edmonton; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading healthcare provider in Edmonton is seeking an enthusiastic Medical Office Assistant. You will provide excellent client care by supporting medical staff, managing client activity, and aiding in communications with healthcare providers. Qualifications include a high school diploma and a minimum of 2 years in customer service. Join us to help create a healthier future for Canadians.

Qualifications

• Minimum of 2 years customer service and administrative experience is required.
• Medical office experience or healthcare experience is a strong asset.
• Exceptional organizational skills required.

Responsibilities

• Connect with clients via phone, email, and in person.
• Prepare clients for tests and examinations.
• Schedule appointments and update medical records.
• Handle referrals for specialists.

Skills

Customer service

Communication skills

Organizational skills

Team player

Education

High School Diploma

Tools

Electronic Medical Records (EMR)

Job description

Description

Location: On-site - TELUS Health Care Center, 10216 124 Street, Edmonton, Alberta

Schedule: Monday to Friday 8:30 am - 5:00 pm

Who is TELUS Health?

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health.

Simply put, our team members across the country are united by their commitment to continuously innovating to make healthcare more accessible and deliver improved health experiences for everyone.

Do you share our passion?

Let’s create a healthier future, together!

Create awesome experiences for our customers!

Our Team And What We’ll Accomplish Together

We are looking for an enthusiastic, customer service minded Medical Office Assistant who thrives in a collaborative, friendly and supportive environment. Join our team and help us shape the future of how Canadians engage with the healthcare ecosystem.

As a Medical Office Assistant you will provide excellent client care by assisting the medical and professional staff in managing client activity. You will develop strong relationships with other health care providers in the community including general practitioners and specialists. You will work together with support staff, in various physician and health care provider’s offices, to build one-on-one relationships that will facilitate ongoing communications and cross-referrals.

What You’ll Do

• Connecting with clients via phone, email and in person, supporting continuity of care
• Working collaboratively with the Physician team
• Preparing clients for tests and examinations
• Scheduling appointments and arranging for Diagnostic appointments
• Updating medical records
• Handling referrals for specialists
• Booking preventative health assessments
• Contacting clients to remind them of required tests, examinations and follow up consultations
• Providing support for general office administrative functions including medical records management
  
  
  

Qualifications

What you bring

• High School Diploma
• Minimum of 2 years customer service and administrative experience is a requirement
• Medical office experience or healthcare experience is a strong asset
• Medical terminology an asset
• Electronic Medical Record (EMR) experience an asset
• Exceptional organizational and customer service skills
• A team player capable of interacting professionally with staff and physicians with a positive and solution oriented attitude
• Ability to handle and communicate effectively with all clients