medical office assistant

Alberta Neurologic Centre; Calgary; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading organization is looking for an administrative professional to join their team. The role involves greeting clients, scheduling appointments, and providing exceptional customer service in a fast-paced environment. Candidates should be organized, reliable, and possess strong communication skills to thrive in this position.

Benefits

Dental plan

Health care plan

Paramedical services coverage

Vision care benefits

Qualifications

• 2 to less than 3 years of experience required.
• Certificate or diploma in a relevant field preferred.
• Good communication skills both oral and written.

Responsibilities

• Greet clients and direct them to appropriate contacts.
• Schedule and confirm appointments while maintaining accurate records.
• Provide basic information and customer service effectively.

Skills

Customer service

Interpersonal skills

Organized

Time management

Attention to detail

Education

Other trades certificate or diploma or equivalent experience

Tools

MS Outlook

Electronic medical records

Electronic scheduler

Electronic mail

Job description

Overview

Languages

English

Education

• Other trades certificate or diploma
• or equivalent experience
  
  

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Private sector
  
  

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Record and relay information
• Schedule and confirm appointments
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Perform data entry
• Provide customer service
  
  

Experience and specialization

Computer and technology knowledge

• Electronic medical records
• Electronic scheduler
• Electronic mail
• MS Outlook
  
  

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting
• Combination of sitting, standing, walking
  
  

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity
  
  

Benefits

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits