Medical Office Assistant

Foothills Maternity Group; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

Foothills Maternity Group is seeking a full-time Medical Office Assistant dedicated to providing exceptional care for expecting mothers. The role includes managing patient interactions, maintaining confidential records, and ensuring smooth clinic operations. A supportive team environment with opportunities for professional development awaits qualified candidates passionate about maternal health.

Benefits

Competitive wages

Comprehensive benefits package

Opportunities for continuing education

Qualifications

• Previous experience in a medical office setting, preferably in maternity or women’s health.
• Proficient computer skills.
• Ability to work independently and collaboratively.

Responsibilities

• Provide support and manage appointment scheduling for patients.
• Maintain and update patient records in EMR.
• Handle patient payments and manage billing.

Skills

Attention to detail

Organization

Communication

Interpersonal skills

Education

Medical Office Assistant degree or certificate

Tools

Electronic Medical Records (EMR) systems

Job description

Medical Office Assistant – Full-Time

At Foothills Maternity Group, we are dedicated to creating a nurturing and supportive environment for our patients and team members. We are seeking a compassionate and detail-oriented Medical Office Assistant to join our growing practice, focused on providing exceptional care to expecting mothers and their families.

About Us:

Located in Calgary, Alberta, Foothills Maternity Group, specializes in low-risk maternity care, offering comprehensive prenatal and postnatal services. Guided by our values of compassion, excellence, and community support, our clinic is dedicated to supporting women through every stage of pregnancy and early motherhood, ensuring that both mothers and their babies receive the highest standard of care.

Key Responsibilities:

• Provide a welcoming and supportive experience for patients, fostering trust and comfort throughout their maternity journey.
• Greet and assist patients in-person and over the phone, managing appointment scheduling with a focus on prenatal and postnatal care needs.
• Answer inquiries and provide information about our services to patients and visitors.
• Optimize patient satisfaction and provider time by effectively managing appointment schedules.
• Notify team members of patient arrivals to keep appointments on track.
• Address patient concerns with empathy, maintaining a calming atmosphere in the reception area.
• Accurately maintain and update patient records in the Electronic Medical Records (EMR) system.
• Uphold patient confidentiality regarding medical, personal, and financial information at all times.
• Process incoming and outgoing referrals efficiently and accurately.
• Handle patient payments and ensure accurate reconciliation of medical billing as required.

Assist with additional administrative duties as required to support the clinic's operation.

Requirements:

• Medical Office Assistant degree or certificate.
• Previous experience in a medical office setting, preferably in maternity or women’s health.
• A combination of education and experience will be considered.
• Proficient computer skills with experience in EMR systems.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to remain calm and composed in stressful situations.
• Ability to work independently as well as collaboratively within a team.

Benefits:

• Competitive wages commensurate with experience.
• Comprehensive benefits package.
• Opportunities for continuing education and professional development.

Shifts:

Monday-Friday, 8:00 am – 4:00 pm, with flexibility for occasional evening and weekend shifts.

To Apply:

Join us in providing exceptional care in a supportive team environment. If you are passionate about maternal health and would like to be part of our dedicated team, please apply in confidence to [e-mail]

Foothills Maternity Groupis an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.

Job Type: Full-time

Pay: $20.11-$29.24 per hour

Schedule:

• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: In person