Medical Office Administrator (Branch Care Coordinator)

Air Liquide; Timmins; On-site; CAD 40,000 - 60,000; Full time

Job summary

Air Liquide Home Healthcare Canada is seeking a highly motivated Medical Office Administrator for the Timmins branch. This role involves providing administrative support related to oxygen and therapeutic services, ensuring quality customer service, and managing appointment bookings. A College Certificate and relevant experience in office administration are required. Join a company committed to transforming healthcare and fostering inclusivity.

Benefits

Competitive total rewards

Career progression and tuition reimbursement

Work-life integration

Qualifications

• 1-2 years of experience in a Call Center or in Office Administration.
• Computer literate in Microsoft Office and Google Suite with strong data entry skills.
• Able to work flexible hours.

Responsibilities

• Provides customer service by answering inquiries and directing calls.
• Assists healthcare professionals with administrative functions.
• Manages equipment maintenance and repair.

Skills

Data Entry

Customer Service

Office Administration

Education

College Certificate / Diploma

Job description

At Air Liquide Home Healthcare Canada we believe in patient-centered care and innovation. Were on a mission to help transform healthcare for the better. From advancing and digitizing our tools products and systems to forging meaningful relationships with our patients.

Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests treatments and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health wellness and collaborative medicine.

Ready to be part of this global family of companies making a difference in the quality of life for patients around the world

How will you CONTRIBUTE and GROW

Air Liquide Home Healthcare Canada is currently recruiting a highly energetic and motivated Medical Office Administrator (Branch Care Coordinator) for our Timmins branch. The Office Administrator provides support in the branch as it pertains to oxygen PAP and related therapeutics and diagnostics.

Provides helpful friendly service to customers by providing general information and directing telephone and walk-in inquiries to appropriate staff members.

Assist with sales and maintenance of respiratory products services and inventory for the branch.

Provides information / literature to prospective clients.

Creates walk-in appointments for therapeutics and books follow-up appointments for the branch.

Provides assistance and answers questions for clients regarding funding programs and insurance requirements.

Assists healthcare professionals with the completion of necessary administrative functions and documentations.

Assists in the management of equipment - including warranty maintenance and repair for internal assets as well as customer owned medical devices and other products.

You may be required to perform the role of quality control designate or alternate and complete tasks related to Good Manufacturing Practices (GMP) for the handling of medical gases such as the review and sign off of quality records. All necessary training for this role is referenced in Quality Designate Training Matrix HRM-0003 and must be completed prior to performing the activities.

Here is what you will need

College Certificate / Diploma or Equivalent

1-2 years of experience in a Call Center or in Office Administration

Computer literate in Microsoft Office and Google Suite with strong data entry skills.

Able to work flexible hours and provide service to our customers for extended hours.

Whats in it for you

Competitive total rewards : Salary bonus flex benefits & pension plan

Growth opportunities : Upward mobility career progression and tuition reimbursement

Work / life integration : From standard hours to personal time off we encourage life outside of work

Inclusive workplace : Bring your whole self to work as you learn and grow

Meaningful work : Do work that matters

Awesome team : Teamwork and connection power our business

Global collaboration : Collaborate near and far by being part of a global leader

Culture of safety : We weave safety and wellness into all that we do

Additional Information

Air Liquide Home Healthcare Canada provides equal opportunities for all applicants and is committed to fostering an inclusive and accessible environment. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

Our Differences make our Performance

At Air Liquide we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.

Required Experience :

Key Skills

CCIE,Data Entry,Elevator,HR Operations,Java

Employment Type : Full-Time

Experience : years

Vacancy : 1

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