Medical Office Administrator

Sandy Hill Community Health Centre; Ottawa; On-site; CAD 50,000 - 61,000; Full time

Job summary

Sandy Hill Community Health Centre is seeking a Medical Office Administrator to oversee the daily operations within the Integrated Health Services team. The role demands strong leadership, organizational prowess, and the ability to work effectively in a bilingual environment. The successful candidate will have a significant impact on patient care and resource allocation while enjoying a full-time position with a competitive salary and benefits.

Benefits

Four weeks holidays

Pension Plan (HOOPP)

Excellent Group Insurance Plan

Qualifications

• Bachelor's degree in health services, public health, healthcare administration, or related field required.
• Minimum 3 years experience in healthcare operations.
• Bilingual in French and English essential.

Responsibilities

• Manage daily workflow of medical assistants and operational tasks.
• Support patient care and enhance resource efficiency.
• Collaborate with the Team Lead and Senior Finance Officer.

Skills

Leadership

Organizational Skills

Communication

Interpersonal Skills

Problem Solving

Education

Bachelor's degree in health services or related field

Tools

Inventory management systems

Procurement software

Job description

2 days ago Be among the first 25 applicants

Internal/External Employment Opportunity

Position: Medical Office Administrator

Component/Team: Integrated Health Services

Status: Permanent, 1.0 FTE Full-Time (35 hours per week)

Salary Scale: $50,578 - $60,934 annualized salary plus benefits

Start Date: Immediately

APPLICATION DEADLINE: July 11, 2025 at 4:00 p.m.

Position Description:

This dual-role position involves managing the daily workflow of medical assistants, ensuring efficient and effective operations and handling admin procurement responsibilities for the Integrated Health Services Program and Centre's Administration. The successful candidate will play a key role in maintaining operational excellence, supporting patient care, and enhancing efficient and effective use of resources. This position reports directly to the Team Lead of the Integrated Health Services Medical Office Assistants for program related work and will have a cross functional relationship to the Senior Finance Officer for Admin Duties.

Reporting Relationship:

This position is directly accountable to the Team Lead of the Integrated Health Services Medical Office Assistants for the carrying out of their duties, and through to the Director of Integrated Health Services and to the Executive Director.

Requirements

Skills, Education and Experience:

Requirements for this position include:

Education and Language

• Bachelor's degree in health services, public health, healthcare administration, or a related field (required), or equivalent experience
• Under the Centre's designation to provide French Language Services, this position is designated bilingual essential:
• French (oral expression): Advanced +
• French (oral comprehension): Superior
• French (reading comprehension): Advanced
• Fluency in English, both oral and written
  
  

Professional Experience

• Minimum of 3 years of experience in healthcare operations, medical assisting, procurement, or a related role
  
  

Knowledge, Skills And Abilities

• Strong leadership and organizational skills with the ability to manage multiple priorities
• Excellent communication and interpersonal skills to collaborate effectively with staff, vendors, and other stakeholders
• Knowledge of clinical workflows and medical terminology
• Proficiency in inventory management systems and basic procurement software
• Ability to work independently and proactively solve problems
  
  

Benefits

Sandy Hill Community Health Centre offers employees an excellent benefits package which includes four weeks holidays (pro-rated to part-time status) in addition to a Pension Plan (Healthcare of Ontario Pension Plan - HOOPP) and excellent Group Insurance Plan.

Conditions of Employment:

Hours of work will be developed in collaboration with the successful candidate to ensure a healthy work-life balance. A schedule of work will be based on the Centre's hours of operation and program requirements and may include some evenings.

An offer of employment will be conditional upon the candidate completing a criminal reference check, verification of educational requirement for this position and linguistic profile to the satisfaction of the Sandy Hill Community Health Centre.

Accommodation:

SHCHC will provide accommodation for applicants with disabilities in its recruitment process.

If at any stage in the selection process you require accommodation due to disability, please let us know the nature of the required accommodation.

Clients of the Centre are welcome to apply. Should a client become the successful candidate, they will no longer be able to continue receiving services at Sandy Hill Community Health Centre. Assistance will be made available to find an alternative provider.

Only applicants selected for an interview will be contacted. No phone calls please.

By applying to the posting I hereby acknowledge that the information I provide will be collected by workable.com under the terms of their privacy policy http://workable.com/privacy Candidates, when hired by SHCHC as employees will provide data in under a separate process and be subject to SHCHC's Privacy and Confidentiality policies and procedures.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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