MEDICAL OFFICE ADMINISTRATOR

Havens Alliance Group - Executive & Technology Talent Solutions; Halifax; On-site; CAD 42,000; Full time

Job summary

Havens Alliance Group is seeking a Medical Office Administrator for Mount Saint Vincent University. This full-time, permanent position involves coordinating medical services, handling inquiries, and supporting healthcare professionals. Candidates should possess a college diploma in Medical Office Administration and have strong customer service, communication, and organizational skills.

Qualifications

• Minimum of 2-years' related experience.
• Prior experience with Medaccess is considered an asset.
• Ability to think critically and proactively identify problems.

Responsibilities

• Coordinate medical services and handle medical information discretely.
• Respond to inquiries and book appointments.
• Provide administrative support to the Nurse manager and the Doctors.

Skills

Customer Service

Organizational Skills

Communication Skills

Education

2-year community college diploma in Medical Office Administration or Health Services Health Administration

Tools

MS Office Suite

Electronic Medical Records (EMR)

SharePoint

One Web applications

Job description

Mount Saint Vincent University is strongly committed to fostering diversity and inclusion within our community and encourages applications from all qualified candidates including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, persons with disabilities, and other groups that would contribute to the diversification of our campus. Candidates who identify as being from any of these groups are encouraged to voluntarily self-identify in their application materials. All qualified candidates are welcome to apply; however, priority will be given to Canadian citizens and permanent residents.

The Health Office at Mount Saint Vincent University invites applications for the position of Medical Office Administrator.

Qualifications

A 2-year community college diploma in Medical Office Administration or Health Services Health Administration and a minimum of 2-years' related experience is required. An equivalent combination of education and experience may be considered. Prior experience with Medaccess, preferably in a university setting is considered an asset. The Health Office has a significant number of patients to care for which requires dedicated and focused support to ensure all administrative tasks are performed accurately and efficiently. A commitment to customer service is essential in this role, as are effective communication, organizational, and prioritization skills. Also required is the ability to think critically and the ability to proactively identify problems and bring a resolution forward in a tactful and positive manner. Given the confidential and personal information this position handles, discretion and professionalism are necessary in this role. Applicants should be proficient in the use of MS Office Suite, and have an aptitude for, or previous experience using SharePoint and One Web applications as well as with Electronic Medical Records (EMR).

Responsibilities

The Health Office is an integral component in providing health & wellness to our students and Mount community members. We partner and work collaboratively with a number of internal groups as well as with external community partners within the greater Halifax community. We are strongly committed to treating all patients with respect and confidentiality, while providing quality health care and services to promote and enhance the health and wellbeing of all members of the Mount Community.

The Medical Office Administrator is responsible for coordinating medical services. Healthcare regulations need to be understood along with the ability to handle medical information discretely. This position responds to in-person, telephone, and email inquiries, books appointments, and makes appropriate referrals within and outside of the office as well as provides administrative support to the Nurse manager and the Doctors and is an integral team member.

Additional Information

Classification: Full-Time, Permanent NSGEU Level 6 Position
Salary: $41,636 per annum
Start Date: ASAP

Application Process

If you require an accommodation at any time during the application process, please let us know.Applications should include a cover letter and resume. This competition closes on July 25, 2025.