Medical Office Administrator

Cencora | Pharma solutions; Burlington; On-site; CAD 60,000 - 80,000; Full time

Job summary

A healthcare provider in Burlington is looking for a reliable Medical Office Assistant to join their team. This role involves managing front desk duties, supporting patient care processes, and maintaining a professional environment. Ideal candidates will have strong organizational skills and a commitment to excellent patient care. Salary starts at $22 per hour with additional benefits like on-site parking and paid time off.

Benefits

On-site parking

Paid time off

Qualifications

• Prior experience in a medical office or healthcare environment preferred, but not required.
• Proficient organizational and multitasking abilities with high attention to detail.
• Strong verbal and written communication skills.
• Ability to work well both independently and within a team.
• Familiarity with EMR systems (especially Accuro) is an asset; training will be provided.
• A positive, professional attitude and a commitment to excellent patient care.

Responsibilities

• Answer phone calls and receive faxes in a timely and professional manner.
• Schedule patient consultations, follow-up appointments, imaging, tests, and operations as directed.
• Greet and check in patients upon arrival, verifying and updating contact and demographic information.
• Prepare exam rooms and patients for appointments.
• Collect payments for uninsured services and ensure proper documentation.
• Obtain outside medical records and test results as needed.
• File, scan, and upload documents into the electronic medical record.
• Sterilize and prepare medical equipment as required.
• Label and process lab samples with appropriate requisitions.
• Maintain office and medical supply inventory, including stocking and vendor coordination.
• Pick up and sort mail daily.
• Support general office upkeep, including cleanliness of the reception and exam rooms.
• Assist with onboarding and training new staff to ensure consistency in office operations.
• Coordinate internal schedules and facilitate communication among team members.

Job description

Medical Office Assistant – Full-Time

We are seeking a reliable, detail-oriented, and compassionate Medical Office Assistant to join our healthcare team. The successful candidate will play a vital role in maintaining the efficiency of our medical practice by managing front desk duties, supporting patient care processes, and contributing to a clean, organized, and professional environment.

Key Responsibilities

• Answer phone calls and receive faxes in a timely and professional manner
• Schedule patient consultations, follow-up appointments, imaging, tests, and operations as directed
• Greet and check in patients upon arrival, verifying and updating contact and demographic information
• Prepare exam rooms and patients for appointments, including weighing prenatal patients
• Collect payments for uninsured services and ensure proper documentation
• Obtain outside medical records and test results as needed
• File, scan, and upload documents into the electronic medical record (Accuro EMR – training provided)
• Sterilize and prepare medical equipment as required
• Label and process lab samples with appropriate requisitions
• Maintain office and medical supply inventory, including stocking and vendor coordination
• Pick up and sort mail daily
• Support general office upkeep, including cleanliness of the reception, exam rooms, and common areas
• Assist with onboarding and training new staff to ensure consistency in office operations
• Coordinate internal schedules and facilitate communication among team members

Qualifications & Experience

• Prior experience in a medical office or healthcare environment preferred, but not required
• Proficient organizational and multitasking abilities with high attention to detail
• Strong verbal and written communication skills
• Ability to work well both independently and within a team
• Familiarity with EMR systems (especially Accuro) is an asset; training will be provided
• A positive, professional attitude and a commitment to excellent patient care

If you are passionate about healthcare, enjoy working in a fast-paced clinical setting, and are looking to make a meaningful impact on patient experiences, we would love to hear from you.

Apply today and become part of our supportive and growing team.

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: No more than 40 per week

Benefits:

• On-site parking
• Paid time off

Language:

• English (required)

Work Location: In person

Application deadline: 2025-08-15
Expected start date: 2025-08-18