Medical Office Admin & Assistant — Diabetes Care Clinic

Kibbi Technologies Inc.; Toronto; On-site; CAD 26,000 - 28,000; Full time

Job summary

LMC Healthcare is seeking a Medical Office Administrator/Medical Assistant to support the Bayview clinic in Toronto. The role covers front-desk duties, patient flow, EMR documentation, and coordination with LMC's multidisciplinary team to ensure efficient clinic operations.

You will handle check-ins, scheduling, patient communications, billing support, and cross-training across departments as needed. The position requires post-secondary credentials in medical office administration or relevant

Qualifications

• Post-secondary education in a Certified Medical Office Administration Program or 1-3 years of similar experience working in a medical office environment is required.
• Experience working in a medical office environment.
• Customer service experience.
• Proficient knowledge of Electronic Medical Records.
• Sound knowledge of medical terminology.
• Proficient computer and typing skills.

Responsibilities

• Performs check-in and check-out duties.
• Manages phone calls, voicemails and patient emails.
• Maintains providers' schedule including confirming, scheduling and provider templates.
• Reviews and updates patient's health records.
• Coordinates the patients' visits across LMC's multidisciplinary services.
• Ensures that patients' required investigations are available and liaises with medical facilities or by means of electronic software.
• Assisting with scheduling referrals and diagnostic service appointments for all patients.
• Uploads Faxes and Scans in a timely manner.
• Addresses patients' concerns or inquiries.
• Handles incoming and outgoing mail, and shipments.
• Maintains and orders the office and medical supplies, materials, and equipment.
• Responds to physician-assigned tasks and inquiries.
• Processes patient's accounts receivables and payable (credit card, debit, and cash payments).
• Completes third party forms and letters in compliance with legal requirements.
• Attends required departmental and companywide meetings.
• Assists with various administrative duties, as assigned.
• Medical Assistant support, as needed.
• Individuals in this position will be cross trained by other departments to be able to assist them should the need arise.

Skills

Customer service

Typing

Computer skills

Medical terminology

EMR proficiency

Education

Certified Medical Office Administration Program

Tools

Electronic Medical Records (EMR)

Job description

LMC Healthcare is seeking a Medical Office Administrator/Medical Assistant to support the Bayview clinic in Toronto. The role covers front-desk duties, patient flow, EMR documentation, and coordination with LMC's multidisciplinary team to ensure efficient clinic operations.

You will handle check-ins, scheduling, patient communications, billing support, and cross-training across departments as needed. The position requires post-secondary credentials in medical office administration or relevant