Medical Lab Technician

Cencora | Pharma solutions; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

Twig Fertility, a leading reproductive health organization, is looking for a compassionate Clinical Coordinator in Vancouver. Join a dynamic team dedicated to patient-centered care, performing vital lab procedures while ensuring safety and comfort for all patients. This full-time position offers a competitive salary and benefits within a supportive work environment.

Benefits

Dental care

Disability insurance

Extended health care

Life insurance

Paid time off

Vision care

Wellness program

Qualifications

• CMLTO registration in good standing is required.
• Experience in phlebotomy and clinical settings is necessary.
• Detailed knowledge of infection control protocols.

Responsibilities

• Perform accurate specimen collection and lab test procedures.
• Ensure adherence to quality control and safety standards.
• Collaborate with clinical teams for improved patient care.

Skills

Attention to detail

Interpersonal skills

Infection control knowledge

Communication skills

Education

CMLTO registration

Proven phlebotomy experience

Job description

About Twig Fertility

We’re Twig Fertility - a leading fertility centre and reproductive health company dedicated to helping people navigate their fertility journey with personalized care and advanced treatment options. We are on a mission to elevate today’s fertility care and deliver a better experience for one and all - both patients and employees alike. Our modern, thoughtfully designed clinics bring a new definition to what healthcare can look like in Canada. With our state-of-the-art IVF labs and in-house pharmacies, we offer the full range of fertility services.

Following the success of our two Toronto locations, we’re excited to expand to Vancouver; bringing our innovative, patient-first model of care to the West Coast.

As an organization, we are continuously challenging the status quo and bringing a more compassionate vision for the way care should be. We believe best-in-class care requires outstanding medicine and manner. That’s why we offer the latest fertility advancements and expertise, paired with a personalized, whole-person approach – all supported by state of the art equipment and a tech-enabled platform that makes accessing care easier than ever.

If you are looking to join a dynamic, passionate, and diverse team at the forefront of fertility care in Canada, let’s chat.

Your Impact

• Deliver inclusive, compassionate, and patient-centered care as part of a collaborative clinical team
• Play a key role in supporting accurate, timely diagnostics that guide critical fertility treatment decisions
• Ensure the safe collection, analysis, and processing of lab samples with precision and care
• Identify workflow improvements and support smooth daily operations through strong time management and prioritization
• Help create a warm, welcoming environment where patients feel supported, informed, and valued
• Contribute to a forward-thinking fertility clinic that’s redefining what healthcare can look like in Canada
• Make a meaningful impact on people’s lives by supporting their journey to grow their families

Your Responsibilities

• Perform safe and accurate venipuncture and specimen collection for all patient types
• Operate and maintain the in-house blood analyzer; interpret and document results reliably
• Prepare, package, and coordinate transport of samples to external laboratories
• Follow quality control procedures and infection prevention standards
• Assist with new patient visits, including measuring and recording height, weight, and vital signs
• Provide a calm, reassuring presence during sample collection and testing procedures
• Participate in daily clinic upkeep by restocking supplies and maintaining cleanliness
• Collaborate with interdisciplinary teams to ensure seamless patient experiences and efficient workflows

Required Qualifications

• Current registration with the CMLTO in good standing
• Proven phlebotomy experience, ideally in a clinical or outpatient setting
• Strong knowledge of infection control, specimen handling, and safety protocols
• Excellent attention to detail and ability to remain calm and focused in high-volume or time-sensitive situations
• Demonstrated experience providing inclusive, affirming care to LGBT2SQ+ individuals and families
• Strong interpersonal and communication skills for effective collaboration in a multidisciplinary team

Preferred Qualifications

• MDR certification and/or experience with medical device reprocessing
• Experience working in fertility, women’s health, or outpatient care environments
• Familiarity with EMR systems and tech-enabled healthcare tools

Your Schedule

• Monday-Friday 7am-3pm
• Weekend rotation

Why Join Twig:

• Be part of a bold, compassionate team changing the fertility experience in Canada
• Work at the intersection of health, technology, and human connection
• Make meaningful impact every day by combining clinical excellence with empathy, innovation, and human connection
• Competitive compensation, benefits, and flexibility in a mission-driven environment

At Twig we prioritize exceptional care for our patients and employees alike. Our whole-person approach to care ensures that we provide our employees with an environment that supports both physical and mental well-being.

At Twig, we are committed to creating an environment where all of our employees feel included and valued. We believe that a diverse and inclusive organization enables us to make reproductive and fertility care better for everyone. We encourage applications from racialized people, Indigenous people, persons with disabilities, people from gender and sexually diverse communities, people with intersectional identities, as well as any others who may contribute to the further diversification of ideas.

Job Types: Full-time, Permanent

Pay: $30.00-$38.00 per hour

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• Vision care
• Wellness program

Work Location: In person