Medical Excellence Lead

CA04 (FCRS = CA004) NOVARTIS PHARMA CANADA INC.; Toronto; Hybrid; CAD 120,000 - 180,000; Full time

Job summary

Novartis Canada is seeking a Medical Excellence Lead to translate strategy into Field Medical execution and sustain IMEx processes. You will own metrics, quality oversight, and harmonized ways of working across Medical Affairs in a hybrid Toronto setting.

The role requires 4+ years in Medical Affairs with MSL leadership, strong scientific credibility, and the ability to drive improvements using data and stakeholder influence. Advanced English is essential.

Qualifications

• 4+ years in Medical Affairs including MSL leadership or field medical operations.
• Strong understanding of MSL realities with scientific credibility.
• Experience translating strategy into execution using metrics.
• Ability to lead autonomously with decisiveness and minimal supervision.
• Strong stakeholder influence across a matrix organization.
• Advanced English speaking and writing skills.

Responsibilities

• Lead Canada’s Medical Excellence agenda and strengthen Field Medical execution across therapeutic areas.
• Translate Medical strategy into practical, consistent and measurable execution for Field Medical teams.
• Own Medical Excellence metrics, reporting, quality oversight and continuous-improvement priorities.
• Sustain IMEx implementation and embed harmonized ways of working across Medical Affairs.
• Define and advance capability-building priorities for MSL Leads, MSLs and relevant Medical stakeholders.
• Partner with Medical leadership, therapeutic-area teams, Medical Governance, Evidence Generation, Medical Information, Excellence & Execution, IMACE, IMEx and regional Field Medical Excellence partners.
• Identify and resolve operational barriers with sound judgement, escalating material risks when required.
• Use AI, CRM, dashboards and medical activity-tracking/reporting tools to improve visibility, follow-through and execution discipline.

Skills

MSL leadership

Field Medical operations

Metrics & quality

Stakeholder influence

Autonomous leadership

Change leadership

English proficiency

Education

Scientific or life-sciences degree

Tools

CRM

Dashboards

Medical activity-tracking systems

Job description

Job Description Summary #LI-Hybrid Location: Toronto Novartis is unable to offer relocation support for this role; please only apply if this location is accessible for you.

Medical Affairs Canada is seeking a Medical Excellence Lead to provide leadership and operational continuity for our Medical Excellence agenda. This role translates Medical strategy into practical Field Medical execution, sustains IMEx implementation, and strengthens metrics, capability building, quality and harmonized ways of working across Medical Affairs. The successful candidate will bring strong Field Medical credibility and the confidence to take ownership quickly, resolve barriers independently and influence across a complex matrix. This job posting is for an existing position.

Job Description Key responsibilities

• Lead Canada’s Medical Excellence agenda and strengthen Field Medical execution across therapeutic areas.
• Translate Medical strategy into practical, consistent and measurable execution for Field Medical teams.
• Own Medical Excellence metrics, reporting, quality oversight and continuous-improvement priorities.
• Sustain IMEx implementation and embed harmonized ways of working across Medical Affairs.
• Define and advance capability-building priorities for MSL Leads, MSLs and relevant Medical stakeholders.
• Partner with Medical leadership, therapeutic-area teams, Medical Governance, Evidence Generation, Medical Information, Excellence & Execution, IMACE, IMEx and regional Field Medical Excellence partners.
• Identify and resolve operational barriers with sound judgement, escalating material risks when required.
• Use AI, CRM, dashboards and medical activity-tracking/reporting tools to improve visibility, follow-through and execution discipline.

Essential requirements

• Scientific or life-sciences degree.
• At least 4 years of experience in Medical Affairs, including relevant experience in MSL leadership, Field Medical or medical operations.
• Strong understanding of MSL and Field Medical realities, supported by scientific acumen and credibility with Medical stakeholders.
• Demonstrated experience translating strategy into execution and using metrics to drive quality, accountability and improvement.
• Ability to lead autonomously with decisiveness, pragmatism, sound judgement and minimal supervision.
• Strong stakeholder influence and the confidence to constructively challenge, align and drive follow-through across a matrix organization.
• Change-leadership capability, strong execution discipline and situational adaptability.
• Advanced English speaking and writing skills.

Desirable requirements

• Prior experience as an MSL or MSL manager, with exposure to IMEx, transformation or capability-building initiatives.
• French language proficiency and experience with CRM, dashboards or Medical activity-tracking/reporting systems.

At Novartis Canada, we are determined to be a valued partner and advocate, with a deep understanding of patient needs along the entire care journey – from drug development, to diagnosis, to access and beyond.

Part of the way we are doing this is by leveraging data, technology, and partnerships.

Research & Development: we focus on four core therapeutic areas: Cardiovascular, Renal & Metabolic, Immunology, Neuroscience and Oncology. We also develop and deliver treatments through other promoted and established brands, which today are helping millions of patients.

Over the last three years, our average annual research and development investment in Canada was over $30 million, and we conduct clinical trial research in every region throughout Canada.

Commitment to Diversity and Inclusion: Novartis is committed to building outstanding, inclusive work environment and diverse team’s representatives of the patients and communities we serve.

Skills Desired Cross-Functional Collaboration, Data Analysis, Drug Development, Employee Development, Health Sciences, Influencing Skills, Innovation, Inspirational Leadership, Medical Affairs, Patient Care, People Management, Pharmaceutics, Product Launches, Real World Evidence (RWE), Regulatory Compliance, Research Methodologies, Results-Oriented, Stakeholder Engagement, Statistical Analysis

Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives.

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