medical clinic receptionist

Dr Jolene DeCoste Incorporated; Antigonish; On-site; CAD 35,000 - 50,000; Full time

Job summary

A dynamic healthcare company in Antigonish seeks an administrative professional to manage customer interactions and clerical tasks. The role requires strong interpersonal skills and the ability to multitask in a fast-paced environment, ensuring excellent service quality and efficient operations.

Qualifications

• Own transportation and valid driver's license required.
• Ability to work independently in a fast-paced environment.
• Flexibility and reliability essential for multitasking and time management.

Responsibilities

• Greet clients and provide basic information.
• Schedule and confirm appointments, process payments.
• Perform clerical duties and operate telephone systems.

Skills

Interpersonal skills

Organization

Time management

Multitasking

Customer service

Tools

Electronic medical records

Word processing software

Social Media

Electronic mail

Job description

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Provide customer service
• Administer tests
• Professionalism in customer service

Computer and technology knowledge

• Electronic medical records
• Word processing software
• Social Media
• Electronic mail

Transportation / travel information

• Own transportation
• Valid driver's licence

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure

Personal suitability

• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?