Medical Clerk

Ministry of the Solicitor General; Northwestern Ontario; On-site; CAD 49,000 - 57,000; Full time

Job summary

The Ontario Public Service is seeking a Medical Clerk at the Thunder Bay Correctional Complex to provide essential administrative support to the health care team within a modern, secure facility.

You will handle receptionist duties, scheduling, reports, health insurance applications, and physician billings to support high-quality health services for people in custody.

Qualifications

• Knowledge of office admin procedures and records management.
• Ability to interpret FIPPA and the Mental Health Act.
• Understanding medical terminology for accurate interpretation.
• Knowledge of health care policies and handling of medical information.

Responsibilities

• Provide receptionist services.
• Prepare reports and correspondence.
• Book physician, specialist and medical test appointments.
• Complete applications for health insurance numbers.
• Coordinate physician billings and prepare reconciliation statements.
• Maintain filing systems and related admin duties.

Skills

Office procedures

Legislation knowledge

Medical terminology

Policies handling health data

Analytical abilities

Organization and prioritization

Attention to detail

Communication skills

Teamwork and independence

MS Office / OTIS

Tools

MS Office

OTIS

Job description

$1,070.46 - $1,259.69 Per week*
*Indicates the salary listed as per the OPSEU Collective Agreement.

Join the health care team at Ontario's newest state-of-the-art correctional facility. The new Thunder Bay Correctional Complex has been designed with modern health care spaces, enhanced technology, and dedicated wellness and cultural areas that support both staff and those in custody.

This is an exciting opportunity to build your career in a modern correctional health care environment while enjoying all that Thunder Bay has to offer, including its vibrant waterfront, access to world-class outdoor recreation, and strong sense of community.

As a Medical Clerk, you will provide essential administrative support to the health care team and play a key role in delivering quality health services within the institution.

About the job

• Provide receptionist services
• Prepare a variety of reports and correspondence
• Book physician, specialist and medical test appointments
• Complete applications for health insurance numbers
• Coordinate physician billings
• Prepare reconciliation statements
• Maintain filing systems and other related administrative duties.

What you bring to the team

Technical Knowledge and Skills:

• knowledge of office administration procedures, filing systems, records management practices, and administrative support processes.
• the ability to interpret and apply relevant legislation, including the Freedom of Information and Protection of Privacy Act (FIPPA) and the Mental Health Act.
• an understanding of medical terminology in order to interpret information accurately.
• knowledge of institutional and health care policies and procedures related to the handling, security, and release of medical information.

Organizational, Analytical and Reasoning Skills:

• Have analytical skills to identify and resolve administrative errors, including missing information, incomplete documentation, scheduling conflicts, and formatting inconsistencies.
• are organized and can prioritize a variety of tasks with conflicting deadlines
• pay attention to detail and accuracy when preparing documents

Communication, Interpersonal and Computer Skill:

• prepare and present information in a clear and concise manner
• use your interpersonal skills to work effectively with a diverse client group
• work independently and as part of a team
• effectively use various computer software applications and databases (i.e. MS Office, OTIS)

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

What we offer

The Ontario Public Service is one of Ontario's largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province.

We offer:

• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• a comprehensive compensation and benefits package
• base salary that aligns to market trends with performance-based pay and scheduled salary progression
• tailored work arrangements, including opportunities like flex hours, self-funded leave and more
• a modern, friendly and accessible physical work environment

Language requirements and assessment: All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.