Medical Assistant/Medical Office Administrator

Lmc; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

LMC Healthcare seeks a Medical Assistant/Medical Office Administrator in Toronto to enhance patient experience at their Etobicoke clinic. The role involves preparing patients, managing schedules, and supporting administrative tasks. The ideal candidate will be proficient in medication reviews, EMR knowledge, and have relevant medical experience. Candidates with strong organizational and technical skills are encouraged to apply.

Qualifications

• Experience in a medical office environment desired.
• Proficient in medication review and EMR system.
• Technical proficiency with computers and typing is essential.

Responsibilities

• Prepare patients for evaluations, document medical history, and record vital signs.
• Manage phone calls, patient emails, and maintain appointment schedules.
• Coordinate patient visits across multidisciplinary services.

Skills

Proficient in medication review

Knowledge of Electronic Medical Records

Understanding of medical terminology

Proficient computer and typing skills

Education

Experience as a Personal Support Worker

Experience as a Medical Assistant or Nurse

Experience in a medical office environment

Job description

LMC Healthcare (LMC) is Canada’s largest specialist care provider in diabetes & endocrinology. We’re transforming diabetes care by making it more accessible, comprehensive, and patient-centric than ever before. LMC has 11 multi-disciplinary centers of excellence located in 2 provinces (Ontario & Alberta). Our 50+ Endocrinologists, many of whom are nationally renowned for their expertise, are supported by a highly qualified interdisciplinary team.

Our growing team is looking for a Medical Assistant/Medical Office Administrator to work permanently full-time at our LMC Etobicoke clinic (1723 Kipling Avenue, Suite 2B, Etobicoke).

Responsibilities

Medical Assistant:

• Prepare patients for provider evaluations, including documenting medical history, measuring vital signs, and recording information in the patient's chart.
• Review medication lists for accuracy and record social and medical history in the Electronic Medical Record (EMR).
• Coordinate patient flow within the clinic to optimize facility and provider schedules.
• Ensure necessary investigations are available and liaise with medical facilities electronically.
• Promote comprehensive patient care by facilitating access to the multidisciplinary team.
• Prepare examination rooms with necessary supplies.
• Download data from diabetes devices.
• Attend departmental and company meetings.
• Assist with administrative duties as assigned.

Medical Office Administrator:

• Perform check-in and check-out duties.
• Manage phone calls, voicemails, and patient emails.
• Maintain providers' schedules, including confirmations and appointments.
• Review and update patient health records.
• Coordinate patient visits across multidisciplinary services.
• Manage investigations and liaise with facilities electronically.
• Schedule referrals and diagnostic appointments.
• Upload faxes and scans promptly.
• Address patient concerns and inquiries.
• Handle mail and shipments.
• Maintain and order office and medical supplies.
• Respond to physician tasks and inquiries.
• Process patient accounts receivables and payables.
• Complete third-party forms and legal documents.
• Attend departmental and company meetings.
• Assist with administrative duties as assigned.

Requirements

• Experience as a Personal Support Worker, Medical Laboratory or Pharmacy Technician.
• Experience as a Medical Assistant (MA) or Nurse.
• Experience in a medical office environment.
• Proficient in medication review.
• Knowledge of Electronic Medical Records.
• Understanding of medical terminology.
• Proficient computer and typing skills.

LMC Healthcare is committed to accessibility for individuals with disabilities. Accommodation requests can be made at any stage of the recruitment process once an interview is scheduled. Applicants should disclose their needs when contacted.

We thank all candidates; only those selected for an interview will be contacted.