Medical Assistant II Certified - Psychiatry

UNC Health; Raleigh; On-site; CAD 37,000 - 53,000; Full time

Benefits offered by this job

Free parking

Job summary

UNC Health is seeking a Medical Assistant II, Certified to join the SOM Psychiatry team in Chapel Hill. You will greet patients, document vitals, assist with TMS and Esketamine procedures, and support physicians and staff in a fast-paced environment.

The position requires at least one year of full-time MA experience, MA certification, and BLS. This on-site role offers standard 40-hour weeks and free parking.

Qualifications

• Demonstrated effective communication and interpersonal skills.
• Demonstrated ability to engage positively with patients and families and to work as a team with staff and providers.
• Ability to use a computer to document required information into the EMR.

Responsibilities

• Greeting and assisting all patients.
• Obtaining and documenting vital signs.
• Assisting with TMS procedure and documentation.
• Assisting with Esketamine treatment and documentation.
• Collect and document depression and anxiety screening scales.
• Reviewing and responding to emails and inbaskets.
• Answering incoming calls and returning calls from voicemail.
• Obtaining labs.
• Administering injections.
• Participating in department quality improvement activities.
• Attending daily huddles and staff meetings as needed.
• Communicating with direct and indirect team members to problem solve as a unit.

Skills

Communication

Teamwork

EMR documentation

Patient interaction

Education

MA Certification (AAMA/AMT/CCMA/NRCMA/NCMA)

BLS Certification

CAAHEP/ABHES MA program preferred

Job description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary

The Medical Assistant II, Certified will provide excellent customer service to internal and external customers while assisting with rooming patients, obtaining labs, administering injections, assisting with refill requests and prior authorizations, Esketamine and Transcranial Magnetic Stimulation administration, monitoring, and documentation. Provides professional assistance to physicians, clinical staff, administrative staff, and management. Participates in quality improvement efforts, and operation support, assist with development of departmental and program standards and assist with incoming calls.

Scheduled Work Hours

8:00 a.m. – 5:00 p.m. (M-F Days)

This position is on-site and free parking is available.

Incentive

$7,500 Commitment Incentive paid out in three (3) installments over three (3) years.

Responsibilities

• Greeting and assisting all patients
• Obtaining and documenting vital signs
• Assisting with TMS procedure and documentation
• Assisting with Esketamine treatment and documentation
• Collect and document depression and anxiety screening scales
• Reviewing and responding to emails and inbaskets
• Answering incoming calls and returning calls from voicemail
• Obtaining labs
• Administering injections
• Participating in department quality improvement activities
• Attending daily huddles and staff meetings as needed
• Communicating with direct and indirect team members to problem solve as a unit

Other Information

Other information:

Education Requirements

• None required as long as other position qualifications are met.
• Completion of a Medical Assisting program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accreditation Bureau of Health Education Schools (ABHES) is strongly preferred but not required.

Licensure/Certification Requirements

• Requires Medical Assistant certification by either the American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), National Health Career Association (CCMA), National Association of Health Professionals (NRCMA), or National Center for Competency Testing (NCMA).
• Basic Life Support Certification from American Heart Association (AHA) or American Red Cross (ARC) required.

Professional Experience Requirements

• Possess at least one year of full-time experience as a Medical Assistant, Certified.
• Demonstrate possession of the competencies outlined in the Medical Assistant, Certified Advancement Worksheet through their application and interview.

Knowledge/Skills/and Abilities Requirements

• Ability to perform the essential functions of the position as outlined above.
• Demonstrated effective communication and interpersonal skills.
• Demonstrated ability to engage positively with patients and families and to work as a team with staff and providers.
• Ability to use a computer to document required information into the electronic medical record.

Job Details

Legal Employer: STATE

Entity: UNC Faculty Physicians

Organization Unit: SOM Psychiatry

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $19.12 - $27.17 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.