Medical Administrator

Rejuvenation Holding Group; Edmonton; On-site; CAD 40,000 - 52,000; Full time

Benefits offered by this job

Annual reviews

Paid parking

Discounts on treatments

Comprehensive health benefits

Close-knit teams

Monthly challenges and prizes

Work-life balance

Continuing education

Job summary

Rejuvenation Medical Group is seeking a Medical Administrator to greet clients, manage scheduling, billing, and patient records while delivering exceptional front-desk service in a fast-growing dermatology and multi-disciplinary clinic. Proficiency with EMR systems and MS Office is required, along with strong communication and organizational skills.

Availability aligns with clinic hours; MOA training is a plus, and opportunities for growth and continuing education are provided within a

Qualifications

• Completion of the MOA program is an asset.
• 1-3 years of experience in medical administration or clinical reception.
• Proficiency in EMR systems and Microsoft Office Suite.
• Strong communication, organizational, and multitasking skills.
• Knowledge of medical terminology and clinic workflow procedures.

Responsibilities

• Greet clients upon arrival and provide the Rejuvenation experience through excellent customer service.
• Schedule appointments, handle reminder calls, and conduct follow-up calls.
• Answer online inquiries via Textline software.
• Manage client referrals and patient information in the database.
• Handle client billing and payment transactions.
• Assist with UV Phototherapy duties: rooming patients, charting visits, and entering billing codes.
• Keep reception area tidy and stocked with necessary materials.
• Participate in monthly product and customer service trainings.
• Educate customers on clinic products and services.
• Perform other front desk duties as requested by management.

Skills

MOA program

EMR systems

Microsoft Office

Communication

Organizational skills

Medical terminology

Tools

EMR systems

Microsoft Office

Job description

Welcome to Rejuvenation!

Rejuvenation Medical Group is Western Canada’s fastest-growing family of dermatology and multi-disciplinary medical offices. From modest beginnings dating back to 1984, Rejuvenation is a pioneer in delivering exceptional care to communities in Alberta, British Columbia, and Ontario. We specialize in skin health, dermatologic concerns, and an array of cosmetic and aesthetic services for all skin types. At Rejuvenation, the possibilities are endless.

Rejuvenation proudly offers career advancement opportunities through ongoing training and educational support. For those looking to take their career to new heights, our organization is perfect for you. Rejuvenation is consistently growing into new markets and promoting talent from within; we love to see our employees succeed!

What We Offer:

Rejuvenation perks

• Annual reviews
• Paid parking
• Discounts on medical aesthetic treatments and skincare products
• Comprehensive health benefits
• Close-knit teams
• Fun and inclusive monthly challenges with incredible prizes
• Flexibility and a healthy work-life balance
• Continuing education opportunities
• Supportive management team
• Opportunity for internal growth
• And so much more!

Role Responsibilities

The Medical Administrator's responsibilities include, but are not limited to:

• Greet clients upon arrival and provide the Rejuvenation experience through excellent customer service.
• Responsible for receptionist tasks such as scheduling appointments, handling reminder calls, and conducting follow-up calls.
• Answer online customer inquiries through Textline software.
• Manage client referrals and patient information database.
• Handle client billing and payment transactions.
• Perform duties associated with UV Phototherapy, including rooming patients, charting visits, reviewing safety protocols and entering billing codes.
• Ensure reception area is tidy and presentable, stocked with all necessary stationery and material.
• Participate in monthly product training and customer service training as needed.
• Educate customers on products and services provided by the clinic.
• Perform other front desk duties as requested by management and supervisory team.

Role Qualifications

• Completion of the Medical Office Assistant (MOA) program is an asset.
• 1-3 years of experience in medical administration or clinical reception.
• Proficiency in electronic medical record (EMR) systems and Microsoft Office Suite.
• Strong communication, organizational, and multitasking skills.
• Knowledge of medical terminology and clinic workflow procedures.

Availability Requirements

Availability Requirements: Candidates must be flexible and available to work within the clinic’s operating hours:

• Monday: 7:00am - 7:00pm
• Tuesday: 7:00am - 8:00pm
• Wednesday: 7:00am - 7:00pm
• Thursday: 7:00am - 8:00pm
• Friday: 7:00am - 7:00pm
• Saturday: 9:00am - 4:00pm
• Sunday: 9:00am - 4:00pm

Employee Equity and Accessibility Statement

Rejuvenation Medical Group invites applications from all qualified individuals. Rejuvenation is committed to employment equity and diversity in the workplace and welcomes applications from: women, visible minorities, Indigenous Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents. Rejuvenation Medical Group provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources. We thank you in advance for considering Rejuvenation Medical Group as your potential future employer! #HP