Medical Administrative Assistant - Permanent - 18241

LRO Staffing; Ottawa; On-site; CAD 51,000; Full time

Job summary

A respected healthcare organization in Ottawa is seeking a Medical Administrative Assistant to provide essential administrative support. This full-time, permanent position requires strong organizational and communication skills, along with at least 5 years of experience in a medical environment. The ideal candidate will help ensure a patient-focused experience while managing various administrative tasks.

Benefits

Medical/dental benefits after 3 months

2 weeks of vacation

HOOPP pension plan starting on Day 1

Qualifications

• At least 5 years of experience in a medical office or hospital setting.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong professionalism, discretion, and problem-solving capabilities.

Responsibilities

• Manage patient referrals, appointment scheduling, medical records, and required testing.
• Serve as a key point of contact for patients and stakeholders.
• Collaborate with multidisciplinary teams to support operational needs.

Skills

Organizational skills

Interpersonal skills

Communication skills

Problem-solving

Education

Diploma in Medical Office Administration

Tools

Microsoft Office Suite

EPIC or other electronic medical record systems

Job description

Medical Administrative Assistant - Permanent - 18241

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Medical Administrative Assistant - Permanent - 18241

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About The Opportunity

LRO Staffing is partnering with a respected healthcare organization in Ottawa to recruit a permanent, full-time Medical Administrative Assistant. This role supports a team of specialized physicians by coordinating a variety of administrative tasks, contributing to a high-performing, patient-focused environment committed to service excellence and operational efficiency.

About The Opportunity

LRO Staffing is partnering with a respected healthcare organization in Ottawa to recruit a permanent, full-time Medical Administrative Assistant. This role supports a team of specialized physicians by coordinating a variety of administrative tasks, contributing to a high-performing, patient-focused environment committed to service excellence and operational efficiency.

Duties may include but are not limited to:

Administrative Support:

• Manage patient referrals, appointment scheduling, medical records, and required testing
• Coordinate physician calendars, travel, and general correspondence
• Support research administration, including data entry, and document preparation
• Maintain and update digital systems, including EMRs and internal databases
  
  

Patient & Stakeholder Engagement:

• Serve as a key point of contact for patients and stakeholders, managing phone and email inquiries professionally
• Foster a welcoming, empathetic, and efficient patient experience
• Maintain discretion when handling confidential medical information
  
  

Operational Excellence:

• Collaborate with multidisciplinary teams to support operational needs
• Demonstrate initiative in improving administrative workflows and efficiency
• Support organization-wide initiatives as needed
  
  

About You

The successful candidate will have the following:

Required:

• Diploma in Medical Office Administration or an equivalent combination of education and experience
• At least 5 years of experience in a medical office or hospital setting
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Exceptional organizational, interpersonal, and communication skills
• Demonstrated ability to work independently and manage competing priorities
• Knowledge of medical terminology and healthcare procedures
• Strong professionalism, discretion, and problem-solving capabilities
  
  

Preferred Assets:

• Experience with EPIC or other electronic medical record systems
  
  

About the Job

• Work Arrangement: 100% Onsite
• Hours: Monday to Friday, 8:00 a.m. – 4:00 p.m. (37.5 hours per week)
• Salary: $50,310 annually
• Duration: Permanent, full-time
• Benefits: Medical/dental benefits (after 3 months), 2 weeks vacation, HOOPP pension plan (starting Day 1)
• Vaccination Policy: Proof of two doses of COVID-19 vaccine required
• Clearance: Criminal record check required
• Parking: Paid by employee
  
  

How To Apply

Please apply by clicking the “Apply Now” button below and follow the instructions to submit your résumé. You can also apply by submitting your résumé directly to [e-mail]. If you are already registered with us, please contact your Senior Recruiter. Please quote job 18241.

Thank you for your interest in this role. One of our Recruiters will be in touch with you if your profile meets the requirements for the role and the expectations of our clients. Please note that all candidates must be permitted to work in Canada to be considered for this opportunity.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Staffing and Recruiting

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