Medical Administrative Assistant

YUKON DENTISTRY; Whitehorse; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated administrative professional for a permanent role in a fast-paced clinic environment. This position involves coordinating the flow of information, managing appointments, and providing exceptional customer service. The ideal candidate will possess strong organizational skills, be proficient in essential software tools, and have a diploma from a recognized program. If you thrive in a dynamic setting and are committed to delivering quality service, this opportunity is perfect for you. Join a team that values accuracy, teamwork, and client focus, and make a meaningful impact in the healthcare field.

Qualifications

• 1-2 years of experience in a similar role is required.
• Must have a diploma from a recognized college or CEGEP program.

Responsibilities

• Coordinate information flow and manage appointment scheduling.
• Maintain filing systems and order supplies as needed.
• Provide excellent customer service and manage confidential records.

Skills

Customer Service

Interpersonal Skills

Organizational Skills

Flexibility

Judgment

Education

College or CEGEP diploma

Tools

MS Word

MS Excel

MS Outlook

MS Windows

Electronic Mail

Job description

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience: 1 year to less than 2 years

Work setting: Clinic

Tasks:

1. Coordinate the flow of information
2. Open and distribute regular and electronic incoming mail and other material
3. Schedule and confirm appointments
4. Complete insurance and other claim forms
5. Maintain filing system
6. Order supplies and maintain inventory
7. Arrange travel, related itineraries and make reservations
8. Determine and establish office procedures and routines
9. Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
10. Initiate and maintain confidential medical files and records
11. Provide customer service

Computer and technology knowledge:

1. MS Word
2. Electronic mail
3. MS Excel
4. MS Windows
5. MS Outlook

Security and safety:

1. Criminal record check

Work conditions and physical capabilities:

1. Fast-paced environment
2. Work under pressure
3. Large caseload

Personal suitability:

1. Accurate
2. Client focus
3. Efficient interpersonal skills
4. Flexibility
5. Initiative
6. Judgement
7. Organized
8. Reliability
9. Team player

Work Term: Permanent