Medical Administrative Assistant

One Fertility KW; Kitchener; On-site; CAD 30,000 - 60,000; Full time

Job summary

A prominent fertility clinic in Kitchener is looking for a Medical Office Administrator to support the medical team with administrative tasks. The ideal candidate will have at least 2 years of experience in medical administration, excellent interpersonal skills, and a keen attention to detail. This full-time position offers a competitive pay rate of $19.00-$21.00 per hour and benefits including dental care and extended health care.

Benefits

Dental care

Extended health care

On-site parking

Qualifications

• 2+ years of experience in Medical Office Administration.
• Phlebotomy certification is an asset.
• Ability to work under pressure and manage multiple tasks.

Responsibilities

• Provide administrative support for the Medical Director and Clinic Manager.
• Handle accounts payable, receivable, and deposits.
• Ensure professional handling of phone calls and visitor inquiries.

Skills

Attention to detail

Effective interpersonal skills

Compassion

Excellent oral communication

Organized

Education

Secondary School

College/CEGEP

Tools

MS Excel

QuickBooks

OSCAR

MS Word

Job description

ONE Fertility Kitchener-Waterloo is a state-of-the-art fertility and IVF clinic devoted to providing the most specialized and expert fertility care, treatment, and counselling. Our fertility assessment and treatment plans are focused on providing the best fertility success rates while adapting the treatment options to suit the needs and comfort level of each individual patient.

Our office is looking to expand our team with dynamic, skilled talent who have a passion for patient service.

Our administrative team is the hub of One Fertility. The ideal candidate will have the ability to communicate clearly and offers great attention to detail and the ability to prioritize and complete multiple tasks accurately.

Education

College/CEGEP

Experience

2+ years

Medical Office Administrator or Medical practice experience preferred. Phlebotomy certification would be an asset.

Area of Work Experience

Reports and records; Invoices; Financial statements; Gatekeeping; De-escalation

Business Equipment and Computer Applications

MS Excel; MS Windows; MS Word; Electronic mail, Oscar, Oceans, QuickBooks

Additional Skills

Perform general clerical work, such as order supplies and maintain inventory; Maintain filing system.

Work Conditions and Physical Capabilities

Work under pressure; Attention to detail; Inclusive environment for both staff & patients

Personal Suitability

Initiative; Effective interpersonal skills; Compassion; Flexibility; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Reliability; Organized; strong computer skills; Ability to gatekeep; Abide by Policies & Procedures

Responsibilities

General assistance and administrative support for the Medical Director and Clinic Manager.

Accounts payable, receivable and deposits

Ensure that every phone call is handled in a courteous and professional manner and that all visitors are appropriately attended to

Responsible for directing inquiries accordingly

Organize celebrations around the premise

Ensure that the premises is kept tidy and clean at all times. Ensure the maintenance of the facility is kept.

Ensure compliance with all company policies, procedures, and guidelines

Ensure records are kept properly so that they can be easily retrieved for review when needed by relevant personnel

Provide support, mostly administrative to other members of staff according to the directives of the manager

Assist the Medical Director and Clinic Manager with personnel management including staff support and training, compliance with employment standard acts and relevant regulations.

Assist the Medical Director and Clinic Manager in day to day clinic management including staff supervision, accountability and clinic flow.

Provide coverage in phlebotomy if validated

Work Remotely - No

Job Types: Full-time, Permanent

Pay: $19.00-$21.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site parking

Schedule:

• 8 hour shift

Application question(s):

• Please outline how your skills directly meet the needs of this position

Education:

• Secondary School (preferred)

Experience:

• Medical Office Administration: 2 years (required)

Work Location: In person

Application deadline: 2024-12-07