MarTech Solutions Analyst (Hybrid)

Morgan Stanley; Montreal; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

Morgan Stanley seeks a MarTech Solutions Analyst to enhance its marketing technology ecosystem. The role involves collaborating across teams to improve documentation and support the use of key MarTech platforms. Ideal candidates will bring a solid background in digital marketing, technical writing, and a proactive approach to challenges.

Qualifications

• 5+ years of experience in digital marketing.
• 3+ years of experience in a technical writing, business analysis, product management, or technical support role.
• Strong understanding of the software development life cycle (SDLC).

Responsibilities

• Work cross-functionally with product, marketing, data, and engineering teams.
• Support the team managing Salesforce Marketing Cloud and Adobe platforms.
• Synthesize technical and strategic information into clear documentation.

Skills

Analytical skills

Technical writing

Communication skills

Problem-solving

Organization

Education

Bachelor’s degree in computer science, information systems, business, engineering, or a related field

Job description

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We're seeking someone to join our Digital Marketing Technology team as a MarTech Solutions Analyst to support our marketing technology ecosystem by researching, documenting, and communicating critical information across the product life cycle.

Enterprise Technology & Services (ETS) delivers shared technology services for the Firm supporting all business applications and end users. ETS provides capabilities for all stages of the Firm’s software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications.

ETS also delivers all workplace technologies (desktop, mobile, voice, video, productivity, intranet/internet) in integrated configurations that boost the personal productivity of our employees. Application and end user services are delivered on a scalable, secure, and reliable infrastructure composed of seamlessly integrated datacenter, network, compute, cloud, storage, and database services.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Software Engineering III position at Associate level, which is part of the job family responsible for developing and maintaining software solutions that support business needs.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…

What You’ll Do In The Role

• Work cross-functionally with product, marketing, data, and engineering teams to ensure internal stakeholders have accurate, accessible documentation and answers related to our MarTech platforms, integrations, and processes.
• Support the team managing Salesforce Marketing Cloud, Adobe Experience Manager and Adobe Experience Cloud (Analytics, Target, Workfront and Adobe Experience Platform) platforms.
• Contribute to the integration of leading digital solutions into our marketing technology ecosystem, to deliver the best multi-channel experience to our internal and external customers.
• Synthesize technical and strategic information into clear, useful documentation.
  
  

What You’ll Bring To The Role

• 5+ years of experience in digital marketing.
• 3+ years of experience in a technical writing, business analysis, product management, or technical support role.
• Bachelor’s degree in computer science, information systems, business, engineering, or a related field.
• Strong understanding of the software development life cycle (SDLC) and technology product life cycle.
• Ability to read and understand technical documentation, API references, and data schemas.
• Strong analytical skills with the ability to research and synthesize complex technical and business topics.
• Experience gathering and validating requirements from various internal stakeholders.
• Excellent written and verbal communication skills.
• Experience facilitating meetings, interviews, and walkthroughs with cross-functional teams
• Self-starter with a proactive approach to problem-solving
• Highly organized and detail-oriented
• Worked in agile methodology
  
  

At Morgan Stanley Montreal, we support the Firm’s global businesses and infrastructure with cutting edge technology and innovation. The multi-faceted and highly technical Montreal team plays a critical role in building and maintaining our leading technology platform, including electronic trading, algorithm trading, cloud engineering, infrastructure, cybersecurity and AI/ML. Morgan Stanley has been rooted in the Montreal community since 2008 and is considered a leading employer among the area’s highly skilled technology talent. There’s ample opportunity to move across the businesses for those who show passion and grit in their work.

All our positions are located in Montreal, Quebec. We offer a hybrid work environment, combining remote work and attendance in the office.

Knowledge of French and English is required.

Build a career with impact. Visit morganstanley.com for more information.

What You Can Expect From Morgan Stanley

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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