Marketing & Website Coordinator

Sun Peaks Resort LLP; Sun Peaks; On-site; CAD 60,000; Full time

Job summary

Join a leading ski resort as a Marketing & Website Coordinator, where you will manage digital content and enhance guest experiences. This role requires a passion for mountain life, strong marketing skills, and offers a vibrant workplace culture with great perks including ski passes and training opportunities. Be part of a team dedicated to providing exceptional service and promoting a collaborative environment in one of Canada’s most beautiful resorts.

Benefits

Winter/Summer Season Lift, Trail and Golf passes

Three weeks of paid vacation

Benefits plan including Health Spending Account

Participation in RRSP and matching DPSP programs

Company supported training and professional development

Dining discounts

Retail discounts

Friends and family rates at the hotel

Pay for Performance incentive bonus program

Qualifications

• 2–3 years of experience in a marketing, digital content, or e-commerce role.
• Experience in tourism, resort, or hospitality is an asset.
• Ability to manage multiple projects under tight deadlines.

Responsibilities

• Coordinate website updates and maintain accurate business information.
• Write and edit content aligned with brand standards.
• Oversee performance of chatbot and email signature platforms.

Skills

Strong computer literacy

Excellent copywriting and editing skills

Organized

Detail-oriented

Passion for mountain lifestyle

Education

Post-secondary education in Marketing, Communications, or Digital Media

Tools

Google Analytics 4 (GA4)

Content Management Systems (CMS)

Project management tools

Job description

Current job opportunities are posted here as they become available.

Are you passionate about digital marketing and website management? Sun Peaks Resort and the Sun Peaks Grand Hotel are looking for a Marketing & Website Coordinator to support our marketing team. This unique shared-services role helps align and deliver engaging, high-performing digital content across both organizations.

Working closely with the Web and E-Commerce Marketing Manager, you’ll manage website updates using a content management system (CMS), oversee chatbot performance using Satisfi LLM, and support e-commerce operations. If you love skiing, snowboarding, mountain biking, or mountain life in general—this could be your dream job.

Compensation Information: $60,000 per annum

Physical Requirement: Sedentary; work activities involve handling loads up to 5kg; predominantly in an indoor setting.

This job position requires physical presence at the designated location.

The perks and benefits you’ll get to enjoy:

• Winter/Summer Season Lift, Trail and Golf passes
• Initial entitlement to three weeks of paid vacation
• Benefits plan and additional wellness components, including Health Spending Account and EFAP
• Participation in our RRSP and matching DPSP programs
• Company supported training and professional development opportunities
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family rates at the Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels
• Eligibility for our ‘Pay for Performance’ incentive bonus program (after qualifying period), awarded to top performers

Skills you bring with you:

• Post-secondary education in Marketing, Communications, Digital Media, or a related field.
• 2–3 years of experience in a marketing, digital content, or e-commerce role (experience in tourism, resort, or hospitality is an asset).
• Strong computer literacy and familiarity with CMS platforms.
• Experience with Google Analytics 4 (GA4).
• Excellent copywriting and editing skills.
• Experience with project management tools (e.g., Monday, Asana).
• Organized, detail-oriented, and able to manage multiple projects under tight deadlines.
• Weekend and holiday work required.
• Passion for the mountain lifestyle — skiing, snowboarding, biking, hiking, or golf experience is a plus.
• Valid driver’s license.
• Legally entitled to work in Canada.

Primary Responsibilities:

• Website Management: Coordinate and publish updates across the resort and hotel websites, ensuring accurate and timely information for business listings, product details, promotions, and event pages. Support snow reporting, operations and weather-related content updates to maintain guest awareness and engagement.
• Content & Copywriting: Write and edit clear, compelling content for the website and e-commerce platforms, aligning tone and messaging with brand standards and marketing objectives.
• Chat and Email Signature Management: Oversee the performance and continuous improvement of chatbot and email signature platforms, including training updates and content management. Monitor analytics to identify opportunities that enhance the guest experience.
• Promotions Management: Manage promotions, gift certificates, donation requests and complimentary mountain products.
• E-Commerce Support: Coordinate updates and conduct thorough testing for the resort’s online store, ensuring a smooth and accurate transaction experience for guests.
• Analytics & Optimization: Maintain and interpret website analytics dashboards using GA4, generating actionable reports and recommending optimizations. Manage Google Business listings and other third-party platforms to ensure accurate and effective representation.
• Research & UX: Conduct market and usability research to inform digital strategies and improve website content and design. Apply digital best practices to continually enhance the overall user experience.
• Administrative & Cross-Functional Support: Provide additional support for social media and communications initiatives, collaborating with various departments to ensure alignment across marketing efforts. Engage with key stakeholders in the mountain community to support broader marketing goals.

We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.

Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.

No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.

We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.

We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.