Marketing Operations Coordinator, Promotions and Loyalty

Aquent (United States); Toronto; Hybrid; CAD 48,000 - 64,000; Full time

Job summary

Aquent partners with a leading Canadian retailer to hire a detail-oriented Marketing Operations Coordinator to support loyalty promotions and flyer execution. This contract role rewards structured processes, data-driven coordination with stakeholders, and precise campaign implementation.

You'll work with established workflows, documentation, and training, joining a collaborative team focused on timely promotions, accurate data, and smooth operation across loyalty and marketing activities in

Qualifications

• Experience in marketing operations or campaign coordination.
• Strong attention to detail and data accuracy.
• Proficient in Excel (VLOOKUP, filters, data validation).
• Ability to manage recurring tasks and tight deadlines.

Responsibilities

• Execute loyalty promotions and marketing flyer updates using established systems.
• Track promotional changes to ensure accurate implementation.
• Manage tasks against promotional calendars up to 10 weeks ahead.
• Review promotional data, validate information, and identify discrepancies.
• Coordinate with marketing planners, internal stakeholders, and external vendors.
• Run reports, monitor outstanding items, and provide status updates.
• Follow documented workflows with high accuracy and organization.

Skills

Marketing operations

Campaign execution

Excel (VLOOKUP)

Detail-oriented

Tools

SQL

Operational reporting tools

Job description

Aquent is partnering with a leading Canadian retailer to find a detail-oriented Marketing Operations Coordinator to support loyalty promotions and flyer execution. This contract role is ideal for someone who enjoys structured processes, working with data, coordinating with stakeholders, and ensuring promotional campaigns are implemented accurately and on time. You’ll join a collaborative team with established processes, documentation, and training to help you succeed.

What You’ll Do

• Execute and maintain loyalty promotions and marketing flyer updates using established systems and procedures.
• Track promotional additions, changes, and deletions to ensure accurate implementation.
• Manage daily and weekly operational tasks against promotional calendars extending up to 10 weeks ahead.
• Review promotional data, validate information, and identify discrepancies using Excel.
• Coordinate with marketing planners, internal stakeholders, and external vendors to confirm promotional changes.
• Run existing reports, track outstanding items, and provide accurate status updates.
• Follow documented workflows while maintaining high standards of accuracy and organization.

What You’ll Bring

• Experience in marketing operations, campaign execution, promotions coordination, or a similar process-driven operational role.
• Demonstrated experience managing recurring tasks, detailed schedules, and multiple deadlines.
• Strong Excel skills, including VLOOKUP, filtering, formatting, and data validation.
• Proven attention to detail and ability to identify and correct errors.
• Experience communicating updates and coordinating activities across teams or external partners.
• Comfort performing structured, repetitive work while maintaining consistent quality.
• Ability to work onsite in Toronto four days per week.

Nice to Have

• Retail promotions, flyer operations, or e-commerce experience.
• Loyalty programs, cashback offers, rewards, or promotional campaign experience.
• Experience running existing SQL queries or working with operational reporting tools.
• Experience coordinating promotional updates with third-party vendors.

Why Apply?

• Recognizable retail environment: Support promotional operations for a major Canadian retailer.
• Meaningful business impact: Help ensure loyalty offers and promotions are implemented correctly for customers.
• Structured onboarding: Benefit from established workflows, documentation, and hands-on training.
• Collaborative team: Work with experienced professionals across loyalty, marketing, and operations.
• Potential continuity: Initial six-month contract with the possibility of extension based on business needs and performance.

If you enjoy bringing order to complex processes, keeping details accurate, and making sure important work gets done right, we’d like to hear from you.