Marketing Journey Developer

Bank of Montreal; Toronto; On-site; CAD 56,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

The AIR MILES Reward Program, a Bank of Montreal subsidiary, seeks a marketers analyst to design and optimize campaigns across web, mobile and tablet platforms. You will leverage analytics to boost engagement, conversion, retention and revenue while ensuring campaigns meet brand and policy standards.

Collaborate with product, marketing and channels teams to deliver impact, monitor performance, and implement scalable solutions in a fast-paced environment.

Qualifications

• Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Post-secondary degree in business, marketing or communications related discipline.
• Certification in Adobe Journey or SFMC Email Specialist (preferred).
• Knowledge and experience in financial services (preferred).
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

Responsibilities

• Consults on marketing solutions delivered across BMO’s digital properties that meet goals and objectives.
• Leverages analytics to identify high-impact opportunities to improve customer engagement, conversion, retention and revenue.
• Designs, implements and measures performance of campaigns across web, mobile and tablet applications.
• Leads/participates in the design, implementation and management of new digital marketing campaigns and programs.
• Builds automated marketing campaigns across digital channels and monitors campaign performance.

Skills

Verbal & written communication

Collaboration & teamwork

Analytical problem solving

Influence skills

Data-driven decision making

Education

Post-secondary degree in business/marketing/communications

Tools

Adobe Journey

SFMC Email Specialist

Job description

Application Deadline: 09/23/2026 Address: 250 Yonge Street

Job Family Group: Marketing

Consults on marketing solutions delivered across BMO’s digital properties that meet the goals and objectives of the assigned portfolio and deliver the intended customer experience. Leverages analytics to identify high-impact opportunities to improve customer engagement, conversion rates, customer retention and revenue as well as optimize the user experience across multiple technologies and properties such as web, mobile, and tablet applications. Works with a variety of stakeholders and initiatives to design, implement and measure performance of campaigns and programs. Leads/participates in the design, implementation and management of new digital marketing campaign and program solutions. Builds automated Marketing campaigns across digital channels Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Identifies optimization opportunities through the interpretation of customer insights and campaign/program performance measurement. Monitors workflows for audience segmentation and personalized communications Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Collaborates with product, marketing, agency teams and channels teams to deliver on business objectives. Analyzes data and information to provide customer behavior and campaign related insights and recommendations. Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements. Monitors compliance with policy, brand standards and design system standards, escalates as required. Coordinates and executes campaign and program activities; makes changes to resolve issues. Monitors and tracks campaign performance and addresses any issues. Documents and maintain operational procedures and processes relating to digital marketing methodologies and campaigns. Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. Exercises judgment to identify, diagnose, and solve problems within given rules. Broader work or accountabilities may be assigned as needed. Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications

• Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Post-secondary degree in business, marketing or communications related discipline.
• Certification in Adobe Journey or SFMC Email Specialist (preferred)
• Knowledge and experience in financial services (preferred).
• Technical proficiency gained through education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

Salary: $55,500.00 - $120,000.00

Pay Type: Salaried

AIR MILES also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

The AIR MILES Reward Program is one of Canada’s most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country.

AIR MILES is a wholly-owned subsidiary of the Bank of Montreal (BMO).

BMO is Canada’s oldest bank and the 8th largest in North America with more than 12 million customers globally.

As a member of the AIR MILES team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset. To find out more visit us at https://bmo.wd3.myworkdayjobs.com/en-US/External-AIR-MILES.

AIR MILES is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives.

Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters

AIR MILES does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to AIR MILES, directly or indirectly, will be considered AIR MILES property. AIR MILES will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, we’re focused on building, investing and transforming how we work to drive performance and continue growing the good.

Who we are We’re proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, we’ll continue to build, invest and transform to drive performance that serves the good that grows.