Marketing Journey Developer

bmo; Toronto; On-site; CAD 55,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Retirement savings plans

Air Miles rewards program

Job summary

AIR MILES is seeking a Marketing Analytics professional to drive digital campaigns and improve customer engagement across web, mobile, and app platforms.

You will leverage analytics to identify high-impact opportunities, design and measure campaigns, and collaborate with product, marketing, and agency teams to meet business goals.

Qualifications

• Typically 4–6 years of relevant experience with a post-secondary degree.
• Post-secondary degree in business, marketing or communications.
• Certification in Adobe Journey or SFMC Email Specialist preferred.
• Knowledge of financial services preferred.

Responsibilities

• Consults on marketing solutions across BMO's digital properties.
• Designs, implements and measures performance of campaigns.
• Builds automated marketing campaigns across digital channels.
• Collaborates with product, marketing, agency and channels teams.

Skills

Verbal & written communication

Analytical thinking

Collaboration & teamwork

Education

Post-secondary degree in business/marketing/communications

Tools

Adobe Journey

SFMC Email Specialist

Job description

Application Deadline:

09/23/2026

Address:

250 Yonge Street

Job Family Group:

Marketing

Consults on marketing solutions delivered across BMO's digital properties that meet the goals and objectives of the assigned portfolio and deliver the intended customer experience. Leverages analytics to identify high-impact opportunities to improve customer engagement, conversion rates, customer retention and revenue as well as optimize the user experience across multiple technologies and properties such as web, mobile, and tablet applications. Works with a variety of stakeholders and initiatives to design, implement and measure performance of campaigns and programs.

Leads/participates in the design, implementation and management of new digital marketing campaign and program solutions.

Builds automated Marketing campaigns across digital channels

Breaks down strategic problems, and analyses data and information to provide insights and recommendations.

Identifies optimization opportunities through the interpretation of customer insights and campaign/program performance measurement.

Monitors workflows for audience segmentation and personalized communications

Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.

Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.

Collaborates with product, marketing, agency teams and channels teams to deliver on business objectives.

Analyzes data and information to provide customer behavior and campaign related insights and recommendations.

Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements.

Monitors compliance with policy, brand standards and design system standards, escalates as required.

Coordinates and executes campaign and program activities; makes changes to resolve issues.

Monitors and tracks campaign performance and addresses any issues.

Documents and maintain operational procedures and processes relating to digital marketing methodologies and campaigns.

Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.

Exercises judgment to identify, diagnose, and solve problems within given rules.

Broader work or accountabilities may be assigned as needed.

Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

• Typically between 4 - 6 years of relevant experience and post‑secondary degree in related field of study or an equivalent combination of education and experience.
• Post‑secondary degree in business, marketing or communications related discipline.
• Certification in Adobe Journey or SFMC Email Specialist (preferred)
• Knowledge and experience in financial services (preferred).
• Technical proficiency gained through education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

Salary:

$55,500.00 - $120,000.00

Pay Type:

Salaried

The above represents AIR MILES' pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part‑time roles will be pro‑rated based on number of hours regularly worked. For commission roles, the salary listed above represents AIR MILES' expected target for the first year in this position.

AIR MILES' total compensation package will vary based on the pay type of the position and may include performance‑based incentives, discretionary bonuses, as well as other perks and rewards. AIR MILES also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

The AIR MILES Reward Program is one of Canada's most recognized loyalty programs, with over 10 million active collector accounts, representing more than half of all Canadian households. AIR MILES collectors earn Reward Miles at more than 300 leading Canadian, global and online brands and at thousands of retail and service locations across the country. AIR MILES is a wholly‑owned subsidiary of the Bank of Montreal (BMO). BMO is Canada's oldest bank and the 8th largest in North America with more than 12 million customers globally.

As a member of the AIR MILES team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you