Marketing & Engagement Assistant

The Bentway; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A civic organization enhancing urban life in Toronto seeks a Marketing and Engagement Assistant for a 16-week contract. This role offers valuable experience in community outreach and marketing. Candidates should be recent graduates with strong communication skills and a passion for public engagement. Work is hybrid, and responsibilities include executing outreach activities and supporting volunteer coordination.

Benefits

Meaningful, career-relevant experience

Dynamic work environment

Qualifications

• Recent graduate to support professional growth through practical experience.
• Relevant experience in outreach, community engagement, or arts management.
• Knowledge of Toronto’s communities and working with underserved groups is an asset.

Responsibilities

• Identify and execute outreach activities for Bentway programs.
• Support volunteer recruitment and coordination.
• Prepare graphics and social kits to promote events.

Skills

Public outreach and engagement

Communication skills

Team collaboration

Organizational skills

Interpersonal skills

Social media marketing

Education

Recent post-secondary graduate

Tools

Canva

Final Cut

Wordpress

Job description

Position Type: Contract, full time (40 hours per week)

Location: 55 Fort York Blvd, Toronto ON (hybrid work environment)

Start Date: September 3, 2025

Length of Position: 16 weeks

Compensation: $18/hour

Deadline to apply: August 11, 2025 at 9:00am

Position Overview

The Bentway’s Marketing and Engagement Assistant is an integral member of The Bentway Communications team, reaching and stewarding audiences, volunteers, and community partners through memorable moments with The Bentway.

This hands-on role provides meaningful, career-relevant experience in the arts and cultural sector, while fostering skill development in marketing, outreach, and cross-departmental collaboration. In addition to providing general and administrative support to the Marketing team at The Bentway, the Assistant oversees external outreach efforts including targeted promotion for events through activating community partners, engaging volunteers, executing giveaways, providing ticketing support for registrants, and proposing new outreach opportunities tailored to each program.

This placement is designed for recent post-secondary graduates to support their professional growth through practical experience in a dynamic arts organization.

About The Bentway

The Bentway is a dynamic civic organization dedicated to enhancing urban life through the design and implementation of innovative public spaces, public programming, and site operations. Deeply rooted in Toronto’s urban fabric, The Bentway leads a creative movement to re-imagine the possibilities of the Gardiner Expressway. We believe in the power of art and culture to spark the urban imagination, transform communities and foster vibrant, inclusive cities.

The Bentway Conservancy is a non-profit organization and registered charity that works closely with the City of Toronto, artists & creatives, and local communities to bring our work to life.

Key Responsibilities

• Identify, develop, and execute outreach activities in support of Bentway programs and events, including distributing materials, postering, sending emails, talking to community members, tabling at events, and submitting to external event listing sites.
• Develop a strong understanding of The Bentway’s programming and be prepared to answer questions from the public and external stakeholders.
• Support volunteer recruitment, assignment, and coordination to support the successful execution of Bentway events and initiatives.
• Provide communications support for events and programs via Eventbrite, includes; answering inquiries, processing ticketing refund and transfer requests, scheduling event reminder emails.
• Prepare graphics and social kits for partners to use in promoting Bentway events and programming, using design platforms such as Canva, InDesign, or Photoshop.
• Support the documentation, evaluation, and reporting of programming and outreach activities. Including participating in creative ideation and content development for cross-platform promotions, and reporting on ticket sales, press mentions, and other key metrics.
• Oversee the final steps of the Summer 2025 Visitor Survey, includes; monitor survey engagement, contact prizewinners, produce a report summarizing data from survey findings.
• Build and maintain relationships with local organizations and community partners, with a focus on engaging historically underrepresented groups.
• Perform other related duties as assigned
  
  

Skills And Qualifications

• Passionate about public outreach and engagement with local communities.
• Relevant experience or academic background in outreach, community engagement, volunteer coordination, arts management, customer service, or writing.
• Working knowledge of social media and associated marketing tools such as Canva, Final Cut, and Wordpress are an asset.
• Strong verbal and written communication skills.
• Ability to work collaboratively in a team.
• Organized, detail-oriented, with the ability to manage multiple priorities.
• Comfortable working in a dynamic, fast-paced environment.
• Availability to work some evenings and weekends, as required.
• Strong interpersonal skills; the ability to build rapport with strangers and a particularly keen ear for listening.
• Knowledge of Toronto’s diverse communities and/or experience working with historically underserved groups is an asset.
• Enthusiastic about arts, culture, and public space.
  
  

This is a Young Canada Works job posting. In addition to the minimum job requirements, applicants must also meet the following eligibility criteria in order to be considered for the position. You are eligible if you:

• Are a Canadian citizen, a permanent resident, or have refugee status in Canada (note: Non-Canadian students holding temporary work visas or awaiting permanent status are not eligible).
• Are legally entitled to work in Canada;
• Will be between 16 and 30 years of age at the start of employment;
• Are willing to commit to the full duration of the work assignment;
• Will not have another full-time job (over 30 hours a week) while employed with YCW;
• Are an unemployed or underemployed college or university graduate, that is, not employed fulltime;
• Are a recent graduate who has graduated from college or university within the last 24 months at the start of employment;
• Are not receiving Employment Insurance (EI) benefits while employed with YCW;
• Have not previously participated in or been paid under this or any other Career Focus internship program funded under the Government of Canada's Youth Employment Strategy.
  
  

If you do not meet all of the qualifications above, we will be unable to hire you due to grant requirements. Unfortunately, there are no exceptions and Young Canada Works will request verification.

Applications

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to The Bentway Conservancy at [e-mail].

We kindly ask that no phone calls or emails are made to staff members. All questions regarding the position must be sent to [e-mail].

To Apply

Apply with a resume and cover letter via The Bentway’s job board.

Deadline to Apply: August 11, 2025 at 9:00am

Application Components:

• Resume (PDF format, no more than two pages)
• Cover Letter (PDF format, no more than two pages) addressing the following prompts:
• Why are you interested in engagement and outreach support at The Bentway?
• Tell us about a time that you managed a project from beginning to end. What did you find most challenging? What did you find most rewarding?
  
  

Note On The Use Of Artificial Intelligence (AI)

The Bentway is not using AI to sort applicants for this role. Each submission (including the cover letter!) will be reviewed by a human staff member.

We thank all applicants for their interest and will endeavour to contact all applicants, whether successful or not.