Marketing Coordinator & Salesforce Admin

Do you love the idea of working in a fast-paced environment, where you constantly make an impact and meaningful contributions on a daily basis?

Are you ready to unleash your marketing potential, working alongside highly driven individuals in a rapid growth environment?

We are looking for an amazing Marketing Coordinator & Salesforce Admin to support our growing team and company.

The Marketing Coordinator & Salesforce Admin is an in-office position. It supports the team on developing the marketing plan, contributing to current marketing strategies, tactics coordination and execution, performance tracking, and providing improvement ideas.

This is a dynamic role; it will give you the opportunity to apply the knowledge you have been acquiring and grow based on your performance.

What we’re looking for:

1. Hustle & desire to grow.
2. Passionate about technology products and trends.
3. Self-learner and resourceful.
4. Personable and highly process-oriented.
5. Organized - as you will be managing and following up on the Department requests.

CORE VALUES FOR THIS ROLE

EFFICIENCY is a big part of our company culture. To us, this means being able to do more with less, always finding better, smarter, and easier ways to do things without compromising quality. Increasing efficiency in all aspects of company and team function increases the overall growth potential of the company.

ORGANIZATION is equally important. It enables your ability to be both efficient and effective. Organization to us means using tools (calendars, SharePoint, and other internal tools) to keep things where they need to be. It also means taking appropriate notes when being assigned a task so that the task can be completed to meet expectations. Organization also includes having guides and documents created and in the right places so that yourself and others can easily refer back to complete a task.

Being HIGHLY DETAIL ORIENTED is key, and we need an individual who has an amazing eye for details! Being detail-oriented reduces the need to go back and forth between different individuals we work with (internal or external). We always strive to do things right the first time and learn from mistakes quickly, so they never occur again.

MORE ABOUT US:

Established in 2011, we have grown from humble beginnings to a rapidly evolving reseller in the technology industry. Year over year, we have managed to continuously grow at a substantial rate with the support and feedback of team members who have shown passion, loyalty, and hustle. You will be joining a young company with a start-up driven culture.

Our company is comprised of an amazing team of individuals of diverse backgrounds, experiences, and perspectives. We are lean in nature, and most team members have multi-functioning positions within the company. We are approaching a decade of existence and have experienced tremendous growth and learning throughout the years as a result of the different ideas brought forward by past and current team members.

We praise new ideas, new methods of doing things, and learning what works and what doesn’t. We promote thinking outside the box to solve problems and often look at how we can simplify or automate any process we do, freeing up valuable time of any team members and making tasks easier to complete!

We strive for an ever-evolving company culture and team where we learn, grow, and have fun with everyone we work with!

We are looking for the best fit candidate to join our journey and grow with us. If you feel the role description and culture are a perfect fit for you, we look forward to hearing from you and diving even deeper on the role, company, and yourself!

DETAILED ROLE OVERVIEW:

Marketing and Administrative Support

1. Assist with marketing tasks and coordinate marketing activities.
2. Plan and implement marketing campaigns.
3. Write and curate content for email newsletters.
4. Assist in the preparation of company brochures, reports, and other marketing material.
5. Assist in company website management.
6. Liaise with Marketing Management to develop effective strategies.
7. Establish and maintain active communication with other team members and departments to assist with their Marketing needs.
8. Share innovative ideas for marketing and lead generation.

Salesforce Administration

1. All aspects of user, security and access, and license management.
2. Configuration changes focusing on Automation and maintainability.
3. Identify unused or underutilized platform features.
4. Own the communication, deployment, and training related to platform changes, new features to end users and stakeholders.
5. Data management to improve Salesforce data quality, implementing rules and automation as needed.
6. End user support.

Reporting & Optimizations

1. Collect data of marketing campaigns and identify interests and concerns of target audience.
2. Analyze marketing trends and report to management.
3. Provide data to management upon request.
4. Learn and update job knowledge by completing available training and online resources.
5. Monitor key performance indicators, ensuring alignment between actions and outcomes.
6. Assist and own Sales SOP development, coordination, and execution.
7. Assist and execute on Sales & Marketing automation strategies.
8. Assist with Structuring & Executing KPI monitoring automation and reporting for Sales & Marketing roles and initiatives, involving working with developers.

PREFERRED PREREQUISITES

1. Proficiency with Microsoft Office (Excel, Word, PowerPoint, and Outlook).
2. Experience with Salesforce.
3. Exceptional communication and presentation skills (verbal and written).
4. Experience with the following tools is an asset: Photoshop or Canva, WordPress.

This role can either be 100% in office or a hybrid role. Are you able to travel to Scarborough, ON to work in the office (at least part-time)?

Do you have experience with Salesforce?

How many years of Salesforce experience do you have?

Please, detail your experience with Salesforce.

If you have not worked with Salesforce, but have experience with another CRM, please indicate which platform and your experience.

Do you have experience planning or implementing email marketing campaigns? If yes, please explain.

What is your competence level in graphic design?

What design software(s) are you comfortable using?

How much copywriting experience do you have? Please explain (e.g., campaigns, newsletters, marketing materials, SOPs, training materials, etc.).