Marketing & Communications Manager

fil; Toronto, Mississauga; Hybrid; CAD 85,000 - 120,000; Full time

Benefits offered by this job

Flexible working arrangements

RRSP contributions

Health benefits that start on day 1

Parental leave top-up

Home office equipment allowance

Volunteer days

Diversity & inclusion programs

Professional development opportunities

Job summary

Fidelity Clearing Canada (FCC) is seeking a Marketing & Communications Manager to lead planning, development, and execution of content that supports FCC's marketing and communications strategy. You will partner with internal stakeholders to support corporate, operational, and incident communications, and work with external vendors to boost digital visibility through SEM and AI-enabled discovery.

The role requires 5+ years in fast-paced marketing or communications, a university degree or

Qualifications

• 5+ years of experience in a fast-paced product, marketing and/or communications role.
• University degree or equivalent is required.
• Excellent written and verbal communication; strong presentation skills.

Responsibilities

• Measure and improve marketing effectiveness with regular campaign tracking and insights.
• Plan and deliver enterprise communications for corporate, operational, and incident updates.
• Develop and maintain content and collateral with updates for clients and the public, ensuring brand and regulatory alignment.
• Support digital visibility with external vendors for SEM, AI-enabled discovery, and related initiatives.
• Manage event budgets, estimates, and actual spend; create engaging event content with stakeholders.
• Execute integrated marketing campaigns across owned, earned, and paid channels.

Skills

Marketing strategy

Content creation

Campaign management

Stakeholder collaboration

Analytics & reporting

Education

University degree or equivalent

Job description

Job Description

Please Note:
Current work authorization for Canada is required for all openings.
You will be working on a hybrid schedule as part of Fidelity's dynamic working arrangement.
The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

Who We Are:

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms.

For more information about Fidelity Clearing Canada, please visit https://clearing.fidelity.ca/

Business Overview:

The Marketing & Communications Manager reports to the Director, Marketing & Communications and contributes to the planning, development, and execution of content supporting Fidelity Clearing Canada's marketing and communications strategy. The role partners closely with internal stakeholders across the business to support corporate, operational, and incident communications, and collaborates with internal teams including Corporate Affairs and Production Marketing, as needed, to ensure alignment and effective delivery. The Manager also works with external vendors to support digital visibility initiatives, including search, AI-enabled discovery, and paid search (SEM).

What You Will Do

• Measure and improve marketing effectiveness
  Develop and produce regular campaign tracking, performance reporting, and insights to assess effectiveness, inform optimization, and support data-driven decision-making.
• Plan and deliver enterprise communications
  Lead communications planning and execution in support of corporate, operational, and incident communications, ensuring a consistent, controlled, and coordinated approach across the organization.
• Develop and maintain content and collateral
  Design, build, and maintain marketing and communications content, ensuring a regular cycle of updates for collateral, news, and information made available to clients and the public, while upholding brand and regulatory standards.
• Support digital visibility initiatives
  Partner with an external vendor to support digital visibility efforts, including search, AI-enabled discovery, and SEM, while ensuring alignment with broader marketing and communications objectives.
• Manage and support events
  Manage event budgets, including the development and tracking of estimates, working budgets, and actual spend. Collaborate with business partners to develop event and meeting content that supports business objectives and enhances stakeholder engagement.
• Execute integrated marketing campaigns across channels
  Own the execution of marketing campaign deliverables across owned, earned, and paid channels to promote Fidelity Clearing Canada's products and priorities, working closely with internal stakeholders to ensure accuracy, alignment, and timely delivery.

What We're Looking For:

• 5+ years of experience working in a fast-paced Product, Marketing and/or general Communications role required.
• University degree or equivalent work experience required.

The Expertise You Bring:

• A solid understanding of marketing strategy, positioning, and the effective use of marketing and communications channels to support business objectives.
• Excellent written and verbal communication skills, with demonstrated strengths in writing, editing, and developing clear, compelling presentations for diverse audiences.
• Strong interpersonal and collaboration skills, with the ability to build effective working relationships across teams and with senior stakeholders.
• Well-developed analytical, creative, and organizational skills, enabling you to balance strategic thinking with strong attention to detail.
• Proven project management capabilities, including the ability to prioritize, multitask, and manage multiple initiatives simultaneously in a fast-paced environment.
• A good understanding of investment and financial services concepts; related qualifications (e.g., industry designations) are considered an asset but are not required.

Some of the ways we'll help you feel valued and supported as part of our team:

• Flexible working arrangements - 100% remote, hybrid, and in office options
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to ove