Marketing & Communications Manager

Fidelity Canada; Toronto; Hybrid; CAD 99,000 - 135,000; Full time

Benefits offered by this job

Flexible working arrangements

Health benefits

Parental leave top-up

Home office equipment stipend

Volunteer days

Professional development

Job summary

Fidelity Clearing Canada invites applications for a Marketing & Communications Manager to lead content strategy and communications across corporate, operational, and incident communications. You will partner with internal stakeholders and external vendors to drive digital visibility and brand alignment in a fast-paced financial services environment.

The role demands 5+ years in marketing/communications, a university degree, strong writing and project management skills, and the ability to

Qualifications

• Solid understanding of marketing strategy and channel mix to support business objectives.
• Excellent written and verbal communication, with ability to craft clear, compelling presentations.
• Strong interpersonal and collaboration skills across teams and senior stakeholders.
• Well-developed analytical, creative, and organizational skills with attention to detail.
• Proven project management capabilities in a fast-paced environment.
• Good understanding of investment and financial services concepts; related designations are a plus.

Responsibilities

• Measure and improve marketing effectiveness through campaign tracking and insights.
• Plan and deliver enterprise communications across corporate, operational, and incident messaging.
• Develop and maintain content and collateral with updates for clients and the public while upholding brand and regulatory standards.
• Support digital visibility initiatives with external vendors for search, AI-enabled discovery, and SEM.
• Manage event budgets and collaborate with partners to develop engaging content for events and meetings.
• Execute integrated marketing campaigns across owned, earned, and paid channels to promote Fidelity Clearing Canada’s products and priorities.

Skills

Marketing strategy

Written communication

Interpersonal skills

Analytical thinking

Project management

Financial services knowledge

Education

University degree or equivalent work experience

Job description

• Current work authorization for Canada is required for all openings.
• You will be working on a hybrid schedule as part of Fidelity's dynamic working arrangement.
• The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

• Current work authorization for Canada is required for all openings.
• You will be working on a hybrid schedule as part of Fidelity's dynamic working arrangement.
• The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

Job Description

Please Note

• Current work authorization for Canada is required for all openings.
• You will be working on a hybrid schedule as part of Fidelity's dynamic working arrangement.
• The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

Who We Are

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms.

For more information about Fidelity Clearing Canada, please visit https://clearing.fidelity.ca/

Business Overview

The Marketing & Communications Manager reports to the Director, Marketing & Communications and contributes to the planning, development, and execution of content supporting Fidelity Clearing Canada’s marketing and communications strategy. The role partners closely with internal stakeholders across the business to support corporate, operational, and incident communications, and collaborates with internal teams including Corporate Affairs and Production Marketing, as needed, to ensure alignment and effective delivery. The Manager also works with external vendors to support digital visibility initiatives, including search, AI-enabled discovery, and paid search (SEM).

What You Will Do

Measure and improve marketing effectiveness

• Develop and produce regular campaign tracking, performance reporting, and insights to assess effectiveness, inform optimization, and support data-driven decision-making.

Plan and deliver enterprise communications

• Lead communications planning and execution in support of corporate, operational, and incident communications, ensuring a consistent, controlled, and coordinated approach across the organization.

Develop and maintain content and collateral

• Design, build, and maintain marketing and communications content, ensuring a regular cycle of updates for collateral, news, and information made available to clients and the public, while upholding brand and regulatory standards.

Support digital visibility initiatives

• Partner with an external vendor to support digital visibility efforts, including search, AI-enabled discovery, and SEM, while ensuring alignment with broader marketing and communications objectives.

Manage and support events

• Manage event budgets, including the development and tracking of estimates, working budgets, and actual spend.
• Collaborate with business partners to develop event and meeting content that supports business objectives and enhances stakeholder engagement.

Execute integrated marketing campaigns across channels

• Own the execution of marketing campaign deliverables across owned, earned, and paid channels to promote Fidelity Clearing Canada’s products and priorities, working closely with internal stakeholders to ensure accuracy, alignment, and timely delivery.

What We're Looking For

• 5+ years of experience working in a fast-paced Product, Marketing and/or general Communications role required.
• University degree or equivalent work experience required.

The Expertise You Bring

• A solid understanding of marketing strategy, positioning, and the effective use of marketing and communications channels to support business objectives.
• Excellent written and verbal communication skills, with demonstrated strengths in writing, editing, and developing clear, compelling presentations for diverse audiences.
• Strong interpersonal and collaboration skills, with the ability to build effective working relationships across teams and with senior stakeholders.
• Well-developed analytical, creative, and organizational skills, enabling you to balance strategic thinking with strong attention to detail.
• Proven project management capabilities, including the ability to prioritize, multitask, and manage multiple initiatives simultaneously in a fast-paced environment.
• A good understanding of investment and financial services concepts; related qualifications (e.g., industry designations) are considered an asset but are not required.

Some of the ways we'll help you feel valued and supported as part of our team

• Flexible working arrangements - 100% remote, hybrid, and in office options
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6,000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada's Top 100 employers for the last five years.

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow.

For this role, your total rewards include

• Base Salary and discretionary Performance Bonus Total annual cash compensation (base salary plus target bonus) ranges from $99,000 to $135,000 based on experience and qualifications
• RRSP Contribution After 6 months of employment, we invest in your future with an RRSP contribution - no employee matching required.

We're proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization - an opportunity to step into a role where your talents will make a meaningful difference.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process as well as an AI screening tool that assists in screening and assessing applications. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer