Marketing & Communications Coordinator - Oakville & Milton Humane Society

CharityVillage; Oakville; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading organization is seeking a Marketing & Communications Coordinator to enhance the engagement and brand presence through digital communications. The role focuses on website management, content creation, and social media while supporting overall marketing initiatives. Candidates should have a passion for animal welfare, possess strong communication skills, and be adept at graphic design and social media management.

Qualifications

• 1-2 years of experience in a digital marketing or communications role is an asset.
• Proficiency with graphic design tools.
• Experience managing websites.

Responsibilities

• Develop, schedule, and publish engaging content across all social media.
• Maintain and update the OMHS website.
• Coordinate marketing strategies and campaigns.

Skills

Graphic design

Content creation

Photography

Videography

Social media management

Organizational skills

Communication

Education

Post-secondary education in marketing

Communications, digital media or related field

Tools

Adobe Creative Suite

Hootsuite

Google Analytics

Content Management System (CMS)

Job description

JOB SUMMARY:

The Marketing & Communications Coordinator plays a key role in enhancing the visibility, engagement and brand presence of the Oakville & Milton Humane Society across all communications platforms, with a key focus on digital communications. This position supports all marketing and communications efforts through website management, social media content creation, digital storytelling, graphic design, photography and multimedia design.

REPORTS TO: Manager, Marketing & Communications

SALARY: $26.53/hr

SCHEDULE: 35 hours per week, Monday to Friday. As needed for events on weekends and in the evenings.

RESPONSIBILITIES:

Digital Media & Content Creation

• Develop, schedule, and publish engaging content across all OMHS social media channels (Facebook, Instagram, LinkedIn, TikTok, etc.) using Hootsuite

• Capture high-quality photos and videos of shelter animals, events, and day-to-day activities to support storytelling and promotional efforts

• Design and coordinate graphics, promotional materials and signage using brand-consistent visuals for digital campaigns, events, fundraising, and educational outreach

• Produce short videos and reels for digital campaigns and social engagement

Website Management

• Maintain and update the OMHS website, including, but not limited to, general content, event listings, adoptable animals, blog posts, and sponsor/donor recognition

• Ensure web content is up to date, accurate, and accessible

• Coordinate SEO optimization and performance tracking using tools like Google Analytics

Branding & Communications

• Support and coordinate the implementation of marketing strategies and campaigns aligned with organizational goals

• Collaborate with internal teams to support fundraising initiatives, awareness campaigns, and public outreach

• Ensure consistent voice, tone, and branding across all digital and print materials

• Coordinate other projects of a branding nature

Photography & Videography

• Capture high-quality photo and video footage of events, services and animals to assist with storytelling and sharing our service offerings with the community

• Capture, edit and create high quality, end-product images and videos for OMHS use

• Work with multimedia contractors to ensure OMHS photo and video needs are met

Volunteer Engagement

• Work with multimedia volunteers to ensure OMHS photo and video needs are met

• Supervise and interact with department volunteers, creating a welcoming and engaging environment that fosters volunteer participation

Administrative & Other Support

• Track social media and web metrics to inform content strategy and engagement efforts, and prepare reports for internal purposes and the fund development as needed

• Coordinate marketing materials for events and community engagement initiatives

• Stay informed of digital trends and make recommendations to enhance OMHS’ digital presence

POSITION REQUIREMENTS:

The following are general descriptions of some of the requirements necessary to carry out the duties and responsibilities of this position:

• Post-secondary education in marketing, communications, digital media, graphic design, or a related field, or a combination of relevant work experience

• 1-2 years of experience in a digital marketing or communications role is an asset (non-profit experience is a plus)

• Proficiency with graphic design tools (e.g. Canva, Adobe Creative Suite)

• Experience managing websites (CMS experience/WordPress experience a plus)

• Experience with social media scheduling tools (e.g. Hootsuite, Buffer, Sprout Social etc.)

• Strong photography and videography skills, including basic editing

• Excellent written and verbal skills, with the ability to learn and execute the designated brand voice

• Highly organized with attention to detail and the ability to manage multiple priorities

• Comfortable and able to be around various animal species including cats, dogs, small animals, birds and reptiles

• Passion for animal welfare and alignment with the mission of OMHS

• Able to function effectively in a fast-paced work environment

• Strong sense of teamwork and collaboration, but also able to work autonomously

• Excellent ability to think creatively and independently, and highly capable of problem solving

As with all roles at OMHS, the Marketing & Communications Coordinator will successfully perform and be measured on the following key competencies:

• Treats others with respect in all instances

• Can be relied upon by others for the completion of work and as a teammate

• Has patience, tolerance and demonstrates empathy

• Positive and approaches all interactions with a customer service mindset

• Eagerly supports and encourages team success

• Understands role, systems and processes

• Organizes tasks and assignments

• Ensures accuracy and completeness in work delivery

• Maintainsfocus and prioritizesuse of time

• Completes work within expected timeframe, takes initiative

• Works well without close supervision, initiates action

• Observes assigned work hours, is conscientious of time management

• Accountable for all actions and areas of responsibility

• Uses creativity and problem-solving skills to arrive at positive solutions

• Strives to produce results of a high standard

• Consistently conducts themselves at a high standard

• Maintains composure and performs well under pressure

• Listens, understands, and expresses themself clearly and openly

• Assumes responsibility for all instances of behaviour

• Uses creativity to solve problems positively

TO APPLY, SUBMIT A COPY OF YOUR COVER LETTER AND RESUME

Disclosure Statement: OMHS is an equal opportunity employer dedicated to fostering a work environment that supports, inspires, and respects all individuals. Our processes are grounded in merit and are implemented without discrimination based on race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, or any other protected characteristic. Please note that we will only be contacting candidates who meet our professional eligibility criteria.

This position also entails working in an animal shelter environment, where you will have regular exposure to a variety of species and sizes of animals. Candidates should be comfortable and prepared to work in close proximity to them.