Marketing and Communications Manager (Permanent Contract, Full-Time / Hybrid)

Ratanak International; Burnaby; On-site; CAD 62,000 - 73,000; Full time

Job summary

A humanitarian organization in Burnaby is seeking a Marketing and Communications Manager to lead their marketing efforts. The role requires a strategic communicator passionate about storytelling and justice, with strong skills in writing, content creation, and digital marketing. The successful candidate will oversee diverse marketing initiatives aimed at raising awareness and support for their mission to combat human trafficking.

Benefits

Flexible, collaborative team environment

Comprehensive benefits package

International travel opportunities

Qualifications

• 3–5 years of experience in marketing or communications.
• Strong writing, editing and content creation skills, with a portfolio.
• Experience designing for print and digital.

Responsibilities

• Lead the creation and execution of marketing plans.
• Manage a wide range of content including newsletters and social media.
• Oversee development of engaging content for various platforms.

Skills

Strong writing skills

Project management

Digital marketing

Content creation

Social media management

Education

Post-secondary education in Communications or related field

Tools

Meta Business Suite

Mailchimp

WordPress

Google Analytics

Canva

Adobe Creative Suite

Microsoft Office

Job description

Ratanak International is looking for a Marketing and Communications Manager to join our growing team. If you’re creative, a team player, detail-obsessed, and energized by the idea of fighting human trafficking and injustice, this might be your dream job.

International Headquarters, Burnaby, British Columbia

Each year in Cambodia, thousands are trafficked and exploited. We are working with Cambodians to restore those who have been robbed of their freedom and protect the vulnerable. Would you consider joining us in this freedom movement?

Ratanak International is a Christian organization that works exclusively in Cambodia to assist survivors of human trafficking and exploitation on their road to freedom and restoration. We see a Cambodia where every individual can live in dignity, achieve their full potential and experience the love and hope of Jesus Christ.

We are looking for a passionate new team member!Someone who desires to use their skills to make a difference and resonates with Ratanak International’s vision, mission and values in serving Cambodia.

We’re Hiring : Marketing and Communications Manager

Make an impact. Tell stories that matter. Change lives.

Are you a strategic communicator with a passion for purposeful storytelling? Do you excel at leading campaigns, managing creative processes, and ensuring brand consistency across multiple platforms? Are you energized by the opportunity to shape how an organization speaks and what it stands for? Are you passionate about using your skills to make the world a better place?

Ratanak International is looking for a Marketing and Communications Manager to join our team. If you are a strategic leader who is organized, creative, collaborative, and deeply committed to making a difference, this could be your calling.

What You’ll Do :

• Lead the creation and execution of Ratanak’s annual marketing and communications plan, in collaboration with the Development and Communications Director.
• Ensure all public-facing content follows brand standards and communicates hope-filled stories with sensitivity and clarity.
• Manage and produce a wide range of content including newsletters, fundraising appeals, articles, internal updates, event promotions, prayer bulletins, and donor appreciation letters.
• Oversee the development of written copy, graphic design, social media posts, website content, and basic video projects to support Ratanak’s mission and campaigns.
• Supervise the Digital Marketing Coordinator to ensure campaigns and communications are executed on time, with excellence and brand consistency.
• Monitor and maintain Ratanak’s social media presence, creating on-brand, engaging content and responding appropriately to public interactions.
• Edit and review content to ensure accuracy, cultural sensitivity, and alignment with security protocols.
• Regularly update Ratanak’s websites with current and compelling content, and manage digital ad campaigns to increase reach and engagement.
• Support the development and implementation of Ratanak’s Brand Standards to ensure consistency across all public-facing materials.

What You Bring :

3–5 years of experience in marketing or communications.

Post-secondary education in Communications, Marketing, Public Relations, Journalism, or a related field.

Strong writing, editing and content creation skills, with a portfolio that showcases your work.

Experience designing for print and digital using tools like Canva and Adobe Creative Suite.

Comfortable creating short-form video content and managing social media platforms.

Familiarity with digital marketing and donor engagement in the non-profit sector.

Excellent project management skills — able to balance deadlines, details, and creativity.

A heart for justice and a desire to see lives transformed.

Comfortable working in a faith-based and cross-cultural environment.

Tools You’ll Use :

Meta Business Suite, Mailchimp, WordPress, Google Analytics & Ads

Canva, Adobe Creative Suite

Microsoft Office

Your creativity, strategy, and drive to make a difference

The Perks :

A meaningful job where your creativity helps change lives.

Flexible, collaborative, and purpose-driven team environment.

Gross annual salary of $62,450 – $72,328 (depending on education and experience).

Comprehensive group benefits package and RRSP match.

Full-time, 40 hours per week, starting September 2025.

Based in Burnaby, BC, with occasional international travel opportunities.

Candidates are required to submit their resume with a cover letter [e-mail] no later than 9 : 00 am PST, Friday, August 8, 2025 . Please include writing, graphic design, and video samples or portfolio links if available.

We appreciate all applications; however, only those considered for an interview will be contacted further.

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