Marketing and Communications Coordinator

Community Housing Coverage Inc.; Vancouver; Hybrid; CAD 53,000 - 67,000; Full time

Job summary

Community Housing Coverage Inc. is seeking a driven Marketing and Communications Coordinator to enhance brand engagement and oversee communications in a dynamic start-up environment. In this role, you will be pivotal in developing marketing strategies, producing content, and coordinating events to promote our mission in supporting affordable housing providers. With responsibilities spanning from campaign management to client engagement, this position offers the chance to make a meaningful impact in a rapidly evolving organization.

Benefits

Flexible hours

3% RRSP matching

20 days vacation

Premium coverage on extended health, dental care

Health spending account

2-week winter office closure

Birthday Off

Transit Benefit

Qualifications

• Minimum 3 years experience in Marketing & Communications Coordinator or similar role.
• Experience in a non-profit or housing-related organization considered an asset.
• Familiarity with content management systems and digital marketing tools.

Responsibilities

• Plan and execute marketing campaigns to support client engagement.
• Write and edit content across digital and print channels.
• Coordinate events and manage social media presence.

Skills

Digital marketing

Content creation

Event coordination

Cross-functional collaboration

Customer service

Education

Bachelor’s degree in marketing, communications, public relations, or related field

Tools

WordPress

HubSpot

Excel

Canva

Microsoft Office Suite

Job description

An exciting opportunity is available for a MARKETING AND COMMUNICATIONS COORDINATOR to join our growing team.

WHO WE ARE

Community Housing Coverage is a subsidiary of the British Columbia Non-Profit Housing Association. We support affordable housing providers by offering a unique self-insurance model that pools resources, shares risk and reinvests back into the community housing sector. Our goal is simple: to help every housing organization, no matter how big or small, gain the stability and protection they need to succeed.

We're not an insurance company or broker-we're a dedicated partner helping the affordable housing sector navigate the insurance world with the best possible service.

YOUR NEW ROLE

We’re looking for an analytical Marketing and Communications Coordinator to help strengthen our brand, engage clients, and support communications in a fast-moving start-up environment.

In this position, you’ll support a wide range of marketing and communications activities, from content creation and campaign coordination to event planning and brand storytelling. You’ll work closely with a passionate team and a network of mission-driven housing providers, community partners, and sector stakeholders.

This is a unique opportunity to grow with a fast-paced, purpose-driven organization that’s still evolving. We’re building structure while staying agile, and we’re looking for someone who’s ready to roll up their sleeves, contribute ideas, and help shape how we communicate our mission and impact.

WHAT YOU WILL DO

Marketing

· Plan and execute segmented marketing campaigns to support program promotion and client engagement.

· Develop marketing materials such as brochures, signage, digital graphics, and presentation decks—by gathering content, coordinating with designers, and overseeing print production when required.

· Maintain and update website content using a content management system (e.g. WordPress).

· Manage social media presence and email marketing campaigns; track performance with Excel, HubSpot, and Monday.com; and calibrate campaigns based on results.

· Prepare concise reports summarizing campaign performance, event participation, survey feedback, and digital engagement; share data-driven insights to support decision-making

· Coordinate and support events across the province, including logistics for conferences, education sessions, and trade show exhibit booths; staff the organization’s booth and engage with attendees during in-person events.

· Collaborate with the Director of Operations to develop and implement analyze client and member feedback surveys (e.g. NPS, CSAT) and apply findings to improve communications and services.

Communications

· Write and edit content for digital and print channels, including but not limited to testimonials, interviews, social media posts, and case studies.

· Oversee production of the e-newsletter and website resource library, including content collection, proofreading, and coordination with designers and printers.

· Manage the “info@” and communications inboxes, ensuring timely and professional responses or referrals.

· Support general client service, including answering the main phone line, as part of a small, dynamic team in a collaborative start-up environment.

· Provide client-related support as needed, including occasional administrative help during special projects or busy periods, and act as backup during staff absences to ensure uninterrupted service.

· Draft internal communications and collaborate with multiple departments to ensure consistent messaging and alignment across teams; and ensure all public-facing materials follow brand, tone, and accessibility standards.

WHAT YOU'LL NEED TO SUCCEED

Education requirements

1. Must have a bachelor’s degree in marketing, communications, public relations, or a related field.

Experience requirements

1. Must have a minimum of 3 years as a Marketing & Communications Coordinator or in similar role.

2. Experience working in a non-profit, housing-related organization, or member-based association is considered an asset.

3. Must have experience working on cross-functional teams and collaborating across multiple departments or stakeholders.

4. Background in event coordination and campaign planning preferred.

5. Must have experience producing or managing multi-channel content (print, digital, social).

6. Familiarity with start-up or evolving environments where flexibility and initiative are required.

Technical skill requirements

1. Must be experienced in content management systems such as WordPress and HubSpot, including page updates, blog publishing, and basic formatting.

2. Proven ability to manage and schedule content across social media platforms (e.g. LinkedIn, Instagram, X/Twitter) and email marketing tools.

3. Must be skilled in digital marketing and CRM platforms (e.g. HubSpot, Monday.com) to track campaign performance, organize tasks, and manage client/member data.

4. Proficient in Canva, Adobe Express, and capable of making edits in InDesign/Illustrator when needed; able to collaborate effectively with designers and printers and step in during urgent situations.

5. Proficient in Microsoft Office Suite, including Excel for data analysis, PowerPoint for presentations, and Word for document formatting.

Soft skill requirements

1. Excellent writing and editing skills with strong attention to detail and inclusive language.

2. Experience working in cross-functional teams and collaborating across multiple departments and with external partners.

3. Organized, reliable, and able to manage multiple projects and timelines.

4. Comfortable representing the organization at trade shows and large events.

5. Demonstrated superior customer service.

6. Ability to work independently and collaboratively in a fast-paced, evolving environment.

WHAT WE OFFER

The salary range for this position is $53,600 to $67,000, and it will be determined based on the candidate's skills, experience, and qualifications.

At CHC, we value what you bring to the team. Here's a little of what you'll get:

· Flexible hours to give you space to think and innovate.

· 3% RRSP matching.

· Vacation allotment starts at 20 days and increases with tenure.

· Premium coverage on extended health, dental care.

· Health spending account.

· Basic life insurance.

· 2-week winter office closure (in addition to vacation days).

· Birthday Off

· Hybrid work model (minimum 3 days in-office per week)

· Transit Benefit: You’ll receive a Zone 1-Transit Pass

· A supportive, team-oriented culture where we lift each other up

ADDITIONAL INFORMATION

· Flexible work schedules involving the occasional evening/weekend work due to participation in project events.

· Some travel throughout British Columbia required.

· A valid driver’s license is preferred.

WHAT YOU NEED TO DO NOW

Ready to join our team? Follow these simple steps to apply through our Housing Job Match portal:

1. Visit the Housing Job Match portal: Go to Housing Job Match and create an account if you don't already have one.

2. Complete your profile: Ensure your profile is up to date with your resume, cover letter, and any relevant information about your skills and experience.

3. Search for our job posting: Use the search bar to find the job posting by entering the job title: Marketing and Communications Coordinator or search by our organization, CHC.

4. Submit your application: Once you’ve located the job posting, click "Apply Now" and follow the instructions to submit your application through the portal.

5. Track your application: You can log into your Housing Job Match account at any time to track the status of your application.

We look forward to reviewing your application!

Community Housing Coverage is equal opportunity employer that considers organizational diversity in our hiring. We are located on the unceded territories of the Skwxwú7mesh (Squamish), Səl̓ílwətaʔ (Tsleil-Waututh), xʷməθkʷəy̓əm (Musqueam) peoples. Our work takes place throughout the ancestral lands and the many unceded territories of over 200 distinct First Nations in British Columbia.