Marketing Account Manager (Agency)

Roveir; Vancouver; On-site; CAD 65,000 - 95,000; Full time

Job summary

A digital marketing agency is hiring a Marketing Account Manager to manage client relationships and drive account growth. The role involves leading client calls, interpreting campaign performance, and identifying upsell opportunities across a portfolio of accounts in technology and health sectors. Candidates should have 2-4 years of experience in marketing along with strong communication skills and knowledge in paid media. The position offers a remote work environment with an annual salary between $65,000 and $95,000 CAD.

Qualifications

• 2–4+ years in a marketing agency or growth-focused environment.
• Solid working knowledge of paid media — Meta Ads, Google Ads, or similar platforms.
• Comfortable coordinating creative briefs and giving feedback to designers and media buyers.
• Fluent English, written and verbal.

Responsibilities

• Serve as the lead point of contact across a mixed portfolio of tech, startup, and health/wellness clients.
• Lead client calls and present performance updates.
• Own timelines and task management inside ClickUp.
• Identify upsell and expansion opportunities within existing accounts.

Skills

Client communication skills

Knowledge of paid media

Data interpretation

Account management

Proactive communication

Job description

Marketing Account Manager

We’re hiring a Marketing Account Manager to own client relationships, delivery execution, and account growth across a portfolio of Roveir and Roveia Health accounts. This is not a coordination role. You need to understand performance marketing — how ads work, what good creative looks like, how to read a Meta or Google Ads dashboard, and how to lead strategic conversations with clients backed by data. You’ll be the primary point of contact for your accounts, running calls, presenting performance, managing internal teams, and ensuring clients feel informed, confident, and in good hands.

What You’ll Own

Client Leadership

• Serve as the lead point of contact across a mixed portfolio of tech, startup, and health/wellness clients
• Lead client calls and present performance updates with a clear strategic narrative — not just numbers
• Proactively communicate wins, risks, and recommendations without waiting to be asked
• Build trusted relationships that drive long‑term retention across both Roveir and Roveia Health accounts

Delivery & Execution

• Own timelines, task management, and cross‑team coordination inside ClickUp
• Manage dependencies across creative, performance, and media teams
• Keep campaign launches, creative iterations, and optimizations moving on schedule
• Identify blockers early and resolve them before they surface to clients

Performance & Strategy

• Interpret campaign performance across Meta, Google Ads, and other paid channels
• Contribute meaningfully to account strategy — creative direction, funnel recommendations, testing priorities
• Deliver clear, data‑backed performance reviews that clients actually understand
• Flag opportunities and risks based on what you’re seeing in the accounts

Account Growth

• Identify upsell and expansion opportunities within existing accounts
• Position additional services, creative packages, or scope increases where relevant
• Support retention through strong delivery, proactive communication, and consistent results

What We’re Looking For

Must‑Haves

• 2–4+ years in a marketing agency or growth‑focused environment
• Solid working knowledge of paid media — Meta Ads, Google Ads, or similar platforms
• Can speak the marketing language fluently and lead performance conversations independently
• Experience managing multiple client accounts simultaneously
• Strong client communication skills — on calls, async, and in written updates
• Comfortable coordinating creative briefs and giving feedback to designers and media buyers
• Fluent English, written and verbal
• Self‑directed and comfortable in a fully remote environment

Strong Signals

• Background that started in performance marketing before moving client‑facing
• Has presented strategy and performance to clients without leaning on a separate strategist
• Experience with health, wellness, telehealth, SaaS, eCommerce, or tech clients
• Has independently identified and closed upsell opportunities
• Familiar with patient acquisition, health brand marketing, or regulated verticals (nice to have for Roveia Health accounts)

You’re Not the Right Fit If

• You need a media buyer in every client call to answer performance questions
• You treat account management as scheduling calls and following up on tasks
• You can’t explain why a campaign is underperforming in plain language
• You’ve never had a strategic conversation with a client without backup

What We Offer

• $65,000 – $95,000 CAD annually, based on experience
• Fully remote, globally distributed team
• Ownership over a meaningful client portfolio across two growing brands
• Direct collaboration with experienced performance marketers and creative leaders
• Long‑term growth path as Roveir and Roveia Health scale
• Work closely with operators and alumni from Facebook and Tesla