Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
EAT authentic Italian food at our restaurants, cafés and to-go counters
SHOP a selection of high-quality Italian, local and homemade products
LEARN through our classes and our team’s product knowledge
Job Description
Market Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian treats. Reports to the QSR General Manager and the QSR Assistant General Managers.
Provides service across all QSR counters
Completes food preparation assignments neatly, accurately and in a timely manner
Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)
Ensures all items are dated and following First in First Out (FIFO) standards
Prepares necessary collateral, weighs, labels, packages and serves products
Complies with department policies and quality, health, safety and sanitation standards
Operates a cash register and ensures accuracy of cash drops and authenticity of bills
Ensures the sales floor is well maintained and stocked at all times
Utilizes sales techniques to maximize store sales performance
Builds and maintains relationships with guests
Participates in processes and procedures related to the department
Focuses on details with a firm, clear and highly professional style
Performs other duties as required or assigned
Qualifications
Outstanding communication and guest service skills
Experience operating a cash register preferred
Prior food service experience preferred
High school diploma or equivalent preferred
Job Requirements
Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register