Market Research Manager - General Application Toronto, ON, Canada and 2 (Hybrid) Posted on 04/2[...]

Marketing Management Analytics, Inc.; Old Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Market Research Manager to enhance client relationships and oversee research projects. This role is pivotal in managing the research process, from designing questionnaires to analyzing results and preparing reports. You will collaborate with various internal teams to ensure the delivery of reliable results while maintaining a strong client service orientation. The company offers a flexible workplace, career development opportunities, and a comprehensive benefits package, making it an ideal environment for motivated individuals looking to thrive in a collaborative culture.

Benefits

Generous PTO

Healthcare Plans

Wellness Benefits

Flexible Workplace Policy

Qualifications

• 2+ years market research experience with a Bachelor's degree.
• Advanced proficiency in MS Office Suite, particularly Excel and PowerPoint.

Responsibilities

• Manage research processes from design to reporting.
• Coordinate with internal teams for timely and accurate results.
• Build and maintain client relationships through effective communication.

Skills

Market Research

Data Analysis

Client Relationship Management

Project Management

MS Excel

MS PowerPoint

Attention to Detail

Communication Skills

Education

Bachelor’s Degree

Tools

Qualtrics

InMoment

Medallia

Job description

Don’t see a specific opportunity you’re interested in?

Ipsos is always looking to network with prospective Market Research Managers, and we invite you to submit a general application for consideration when this role becomes available in the future.

We’ve provided a general description of what a typical Market Research Manager might look like at Ipsos, however the responsibilities and requirements may change based on the specific needs of our hiring teams.

When can you expect to hear back?

Our Recruiters check our General Applications on a regular basis though they do prioritize reviewing applications for our active opportunities first, so it may be several weeks before you hear back on whether a prospective Market Research Manager role might be the right match with your background.

Role Overview

What makes this role important at Ipsos?

A Market Research Manager (internally known as Account Manager) plays a significant role in the maintenance and growth of long-term client relationships. Typically reporting to a Research Director, they are responsible for the management and analysis of research projects across a broad array of categories and industries.

What you can expect to be doing:

1. Manage and coordinate all aspects of the research process from questionnaire writing and research design, analysis, and interpretation of results through to preparation of reports.
2. Liaising on a regular basis with all key internal operations groups (data collection, data processing and results reporting) to ensure that reliable results are delivered to clients in a timely, cost-efficient manner.
3. Build and maintain relationships with key clients by responding to queries and providing updates per client requests.
4. Coordinate and manage data entry of project costs into our internal costing program based on research target specifications.

This might be the job for you if you have:

1. Completed a Bachelor’s Degree.
2. At least 2 years market research experience.
3. Advanced proficiency with MS Office Suite; specifically, MS Excel and MS PowerPoint.
4. Experience with Qualtrics, InMoment, Medallia, or other survey platforms an asset.
5. Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information.
6. Data savvy with a strong attention to detail and accuracy.
7. Ability to manage multiple projects simultaneously while maintaining a strong client service orientation.
8. Ability to manage complex, multi-faceted project budgets and to create, manage, and commit to a project plan, schedule, and budget.
9. Highly motivated, self-directed & possess a driven personality capable of working within tight deadlines.
10. Thrives within a team environment.
11. Excellent written & verbal communication skills with well-developed interpersonal and presentation skills.

What’s in it for you:

At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

Commitment to Diversity

Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.