Market Lead, Indigenous Wealth Solutions, Scotiatrust - Western Canada

Scotiabank; Calgary; On-site; CAD 150,000 - 190,000; Full time

Job summary

Scotiabank is seeking a Market Lead for Indigenous Wealth Solutions in Canada to drive growth and nurture relationships with Indigenous communities. You will lead a team delivering tailored trust and wealth solutions with cultural awareness and fiduciary responsibility.

The role reports to the Regional Director and advances Truth and Reconciliation commitments through education, partnerships, and community engagement while ensuring governance and risk controls are robust.

Qualifications

• Proven ability to build and deepen partnerships with Indigenous communities and leaders.
• Strong governance, fiduciary oversight, and risk management capabilities.
• Strategic planning and execution with measurable growth outcomes.
• Excellent written and verbal communication for diverse stakeholders.
• Experience leading teams and coaching for performance.

Responsibilities

• Develop and execute acquisition, retention, and relationship growth strategies.
• Build and strengthen relationships with Indigenous clients, Nations, communities, and internal partners.
• Lead and coach a team of trust professionals to deliver high-quality service.
• Maintain a strong prospect pipeline and identify opportunities to deepen client relationships.
• Ensure fiduciary responsibilities, regulatory requirements, and governance standards are met.
• Monitor KPIs and portfolio performance to drive improvements.
• Act as escalation point for client, relationship, and governance matters.
• Support Indigenous Trusts Centre through education, advocacy, and community involvement initiatives.
• Manage branch/business unit performance including revenue and engagement goals.

Skills

Business development

Relationship management

Leadership

Strategic planning

Governance & fiduciary oversight

Risk management

Multistakeholder collaboration

Cultural awareness

Communication

People leadership

Education

MBA

LLB/JD or similar designation

TEP designation desirable

National Aboriginal Trust Officers Association membership desirable

Job description

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

At Scotiatrust, we are a community of experienced professionals committed to guiding our clients and their families through their wealth transitions with expertise and care. Our strength is rooted in our people - United in Expertise. Aligned in Purpose.

Our teams keep our clients and their families at the forefront – a client focus with a service-driven approach. We are committed to an inclusive culture, celebrating diversity and leveraging it to inform better decisions. The expertise of our team is valued, we foster respectful debate to ensure diverse perspectives are heard and once decisions are made, we align as one team and move forward together. Scotiatrust understands that as our business evolves, our knowledge must evolve as well, and we are committed to continuous learning and impactful thought leadership to support our employees.

Role Overview

The Market Lead, Indigenous Wealth Solutions is responsible for driving the growth, development, and success of the Indigenous Wealth Solutions business by acquiring, deepening, and strengthening relationships with Indigenous clients and communities. This role leads a team of professionals dedicated to delivering tailored trust and wealth solutions that respect the unique needs, priorities, and cultural nuances of the Indigenous communities we serve.

As the leader of the Indigenous Wealth Solutions team and a key member of the Indigenous Trusts National Centre of Excellence, the Market Lead reports to the Regional Director and supports Scotiabank’s Truth and Reconciliation commitments through action, education, community engagement, and advocacy. The role acts as a trusted advisor and ambassador, raising awareness of Scotiatrust’s Indigenous capabilities and strengthening partnerships across Scotiabank and Indigenous communities.

The Market Lead is accountable for business growth, client experience, team leadership, risk management, and operational excellence. This includes leading the delivery of consistent, high-quality service while ensuring fiduciary responsibilities, regulatory obligations, and governance standards are maintained.

Success in this role is demonstrated through strong client and community relationships, achievement of business growth objectives, development of high-performing teams, effective risk oversight, and meaningful contributions to Scotiabank’s Indigenous and Truth and Reconciliation priorities.

The role requires strong leadership capability, business development expertise, Indigenous relationship management experience, sound judgment, and the ability to lead with cultural awareness, integrity, and accountability.

Some of the Key Accountabilities

• Develop and execute acquisition, retention, and relationship growth strategies that support sustainable business growth and community impact.
• Build and strengthen relationships with Indigenous clients, Nations, communities, rights holders, internal partners, and Centres of Influence.
• Lead and coach a team of trust professionals to deliver exceptional client service, operational excellence, and business results.
• Maintain a strong prospect pipeline and identify opportunities to deepen client relationships and expand services.
• Ensure fiduciary responsibilities, regulatory requirements, policies, procedures, and audit standards are consistently met.
• Monitor key performance indicators, service standards, and portfolio performance to drive continuous improvement.
• Act as a key escalation point for client, relationship, operational, and governance matters.
• Support the Indigenous Trusts National Centre of Excellence through education, advocacy, and community involvement initiatives.
• Manage branch or business unit performance, including revenue generation, engagement objectives, and P&L accountability.
• Travel to Indigenous communities and attend meetings outside of regular business hours as required.

Required Experience & Skills

• Results-driven approach with strong business development, planning, and growth management capabilities.
• Demonstrated ability to cultivate partnerships, Centres of Influence, and networking opportunities.
• Deep commitment to client service excellence and relationship-based leadership.
• Ability to balance commercial objectives with community priorities and long-term relationship development.
• Strong accountability, sound judgment, and sense of urgency.
• Advanced risk management, governance, and fiduciary oversight capabilities.
• Strong strategic planning and execution skills.
• Ability to manage multiple priorities while maintaining high standards of quality and compliance.
• Models ethical decision-making and professional integrity.
• Strong written and verbal communication skills.
• Ability to resolve conflict and navigate complex stakeholder situations effectively.
• Strong advocacy, diplomacy, and relationship-building capabilities.
• Ability to influence and collaborate across diverse stakeholder groups.
• Demonstrated understanding of cultural nuances and community engagement practices.
• Proven people leadership and team development capabilities.
• Strong coaching, mentorship, and performance management skills.
• Commitment to continuous learning, professional growth, and self-improvement.
• Leads inclusively and fosters an environment of accountability, collaboration, and respect.
• Serves as a role model for Scotiabank’s Truth and Reconciliation commitments.
• Professional accreditation such as LLB/JD, MBA, or similar designation is considered an asset.
• Trust and Estate Practitioner (TEP) designation, or equivalent, is desirable.
• Membership in the National Aboriginal Trust Officers Association is considered an asset.

Nice-to-have Experience & Skills

• Extensive experience in Professional Administration (e.g., Law, Accounting, Estate and Trust Administration, Financial Services).
• Extensive experience in People Leadership and Relationship Management experience.
• Extensive experience in Business Planning and Development.
• Extensive experience in working with Indigenous communities, governments, organizations, or governance structures.
• Extensive knowledge of Indigenous cultural protocols, engagement practices, and community development models.

Location(s): Canada : Alberta : Calgary || Canada : British Columbia : Vancouver

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.