Market Development Representative

DocuSign; Canada; Remote; CAD 50,000 - 70,000; Full time

Job summary

DocuSign is seeking a Market Development Representative to generate new business through targeted outreach. The role involves prospecting, qualifying potential clients, and collaborating with marketing to enhance brand awareness. Ideal candidates have a BA/BS degree and 1+ years in customer-facing positions, with a strong emphasis on communication and relationship-building skills.

Qualifications

• 1+ year of experience in a client or customer facing role.
• Experience in the SaaS industry preferred.
• Driven and enthusiastic nature.

Responsibilities

• Make outbound calls to prospects offering tailored solutions.
• Schedule appointments between prospects and account executives.
• Use CRM to record information and identify further opportunities.
• Work with marketing on email and LinkedIn campaigns.

Skills

verbal communication

written communication

relationship building

strategic selling

CRM usage

Education

BA/BS degree or equivalent sales related experience

Job description

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

The Market Development Representative (MDR) will generate new business through outbound calls and targeted emails to potential clients. The MDR qualifies prospective customers through targeted questions about their business strategy and then leverages this information to align and sell Docusign’s product offerings.

This position spends roughly 80% of the time on the phone prospecting new clients. Market Development Reps will receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. This position is a great way for individuals to gain in-depth experience in a rapidly growing SaaS company.

This position is an individual contributor role reporting to the Manager, MDR.

Responsibility

• Make outbound calls to prospects who reside in one of Docusign’s core vertical markets, offering tailored solutions to solve and improve business process problems

• Schedule appointments between prospects and our Account Executives across SMB, Mid-Market or Enterprise verticalsnbsp;

• Use CRM strategically to record information and identify further opportunities in your assigned territory

• Work closely with marketing to create email and LinkedIn campaigns to increase company and personal brand awareness

Job Designation

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• BA/BS degree or equivalent sales related experience
• 1+ year of experience in a client or customer facing role

Preferred

• Prior experience in the SaaS industry
• Driven, enthusiastic and hard-working nature
• Ability to form strong business relationships
• Excellent verbal and written communication skills

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [e-mail].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [e-mail] for assistance.

Applicant and Candidate Privacy Notice

#LI-Remote

Basic

• BA/BS degree or equivalent sales related experience
• 1+ year of experience in a client or customer facing role

Preferred

• Prior experience in the SaaS industry
• Driven, enthusiastic and hard-working nature
• Ability to form strong business relationships
• Excellent verbal and written communication skills

The Market Development Representative (MDR) will generate new business through outbound calls and targeted emails to potential clients. The MDR qualifies prospective customers through targeted questions about their business strategy and then leverages this information to align and sell Docusign’s product offerings.

This position spends roughly 80% of the time on the phone prospecting new clients. Market Development Reps will receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. This position is a great way for individuals to gain in-depth experience in a rapidly growing SaaS company.

This position is an individual contributor role reporting to the Manager, MDR.

Responsibility

• Make outbound calls to prospects who reside in one of Docusign’s core vertical markets, offering tailored solutions to solve and improve business process problems

• Schedule appointments between prospects and our Account Executives across SMB, Mid-Market or Enterprise verticalsnbsp;

• Use CRM strategically to record information and identify further opportunities in your assigned territory

• Work closely with marketing to create email and LinkedIn campaigns to increase company and personal brand awareness