MANUTENTION DE NUIT - temps plein

The Home Depot Canada; Montreal; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking a Freight Team Associate in Montreal to stock merchandise and ensure customer satisfaction. The role requires interpersonal and organizational skills, with responsibilities including packing items and maintaining aisle cleanliness. A high school diploma and retail experience are preferred. This full-time position comes with flexible hours.

Qualifications

• 1 to 2 years Retail or Distribution experience an asset.
• Knowledge of operating reach trucks, forklifts and order picker machines is an asset.

Responsibilities

• Stocking merchandise onto shelves to achieve 100% in stock.
• Following Home Depot’s Get Model of Customer Service.
• Moving freight safely from designated staging areas.

Skills

Interpersonal skills

Organizational skills

Education

Highschool Diploma or Equivalent

Tools

Reach trucks

Forklifts

Order picker machines

Job description

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Position Overview

Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and order picker machines to bring down merchandise to the sales floor. Freight Team associates are required to pick orders when assigned and carefully packing them to ensure that products are not get damaged, and accurately labelling and placing orders into specified holding areas.

Key Responsibilities

Handling Merchandise

• Stocking merchandise onto shelves to achieve 100% in stock.
• Packing-out and packing-down merchandise as directed.
• Merchandising new items and promotions.
• Maintaining aisle cleanliness and shoppability to ensure merchandise Is accessible and presented in a visually appealing manner.
• Maintaining and organizing overheads (E.G., striping overheads).
• Communicating with other freight team members to ensure all product is stocked in the proper area.

Ensures Customer Satisfaction

Following Home Depot’s Get Model of Customer Service including Greeting, Engaging, and Thanking the Customer.

When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.

Maintains Safety and Security

Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.

Ensure customers are able to move through the aisles easily and safely.

Follows all Safety and Loss Prevention Policies and Procedures.

Competencies

Action Oriented

Communicates Effectively

Customer Focus

Drives Results

Skills

Interpersonal skills

Organizational skills

Direct Manager / Direct Reports

Freight Team Supervisor

Travel Requirements

None

Physical Requirements

Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

Climbing Ladders - ability to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise

Working Conditions

Working within a flexible schedule that includes overnight shift and may include evening and weekends.

Warehouse environment that can be dusty and noisy.

Passing forklifts emit gas fumes.

Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education

Highschool Diploma or Equivalent

Minimum Years Of Work Experience

1 to 2 years Retail or Distribution experience an asset

Minimum Leadership Experience

Certifications

Other Requirements / Assets

Knowledge of operating reach trucks, forklifts and order picker machines an asset

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Industries

Retail

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