Manufacturing Maintenance Technician - 3rd Shift (New Graduate)

Location : Burlington, Canada

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Position Summary :

This is an on-site position in Burlington as part of our New Graduate Program. This position is eligible for the Americas referral program for external candidates: Tier 1 - $1500 Referral Bonus.

The Manufacturing & Perso Equipment Maintenance Technician will be part of the Engineering & Maintenance team located in Burlington, Ontario, and will extend support and machine maintenance to the Production environment, minimizing downtime and supporting Machine Operators through technical problems they encounter on the machines related to quality, downtime, or performance. This Maintenance Technician will also fix mechanical, electrical, computer and firmware related problems in a high-paced, time-critical production environment, while coaching operators on problem solving at a basic level. This role plays a critical part in new product and technology introduction including roles from design to integration and testing while collaborating with other technical teams. As a technician, this role will be an ambassador representing Engineering & Maintenance to other teams and external parties, given assignments to lead critical projects, discussions, and activities within the plant.

Key Responsibilities :

• Focus on performing preventative maintenance for the manufacturing lines, strictly following the schedule agenda approved by the production team.
• Accompany technicians from outsourced companies in carrying out maintenance on equipment in the production environment.
• Providing direct support with the integration of new equipment and technology introduced in the plant related to the production and packaging processes.
• Maintaining manufacturing machinery systems in proper working order to ensure business continuity and minimize production downtime.
• Work with computers and controllers to navigate through system menus and perform calibrations.
• Monitor and action maintenance tickets created by the production team, maintain IMS inventory system, and support additional departmental software.
• Attending weekly Maintenance team meetings and updating the team on assigned projects, tasks, and ongoing problems, utilizing the forum to discuss roadblocks and improving overall department performance.
• Focusing on quality and working towards a goal of being World Class by continuously practicing Six Sigma-Lean manufacturing approach to monitoring, controlling, and improving the department's key performance indicators.
• Working with other departments to enhance quality by participating in continuous improvement projects, finding new ways to reduce scrap and save costs.
• Covering other shifts as needed with short notice to assist with operational needs.
• Providing the Repair Training program for equipment repair using your experience with the equipment.
• Performing preliminary IT tasks, such as network troubleshooting, patching software, backing up machine systems, etc.
• Maintaining a clean work environment and practicing the principles of 5S daily.
• Working on integrating the machines assigned to you into the production floor by planning their arrival, coordinating with the manufacturer, following up with support departments, electrical work, pre-start work, physical integration, and post implementation services.

Minimum Requirements :

• A Degree in Engineering or equivalent college education with paired experience.
• At least 2 years of experience in working with repairing electro-mechanical equipment in a manufacturing environment.
• At least 2 years' experience working with mechanical and electrical tools to troubleshoot and do repairs of equipment.
• Prior experience working as either one of manufacturing technician, hands-on repairman, IT specialist, Automation mechanical technician, electrician, etc.
• Be able to demonstrate a history of positive attitude.
• Experience with reading and deciphering technical documentation, parts diagrams, etc.
• Excellent team player with proven examples of achievements through collaboration; this is a crucial part of this role.
• Solid understanding of basic IT Networking, taking backups of machines, restoring computers.
• Proven ability to self-teach on equipment you are not formally trained on by accessing printed documentation (service manuals).
• Experience with mechanical repairs, machine shop tools, key mechanical concepts and pneumatic systems.
• Knowledge of Microsoft Office Suite: Outlook, Word, PowerPoint, and Excel.
• Professional attitude, able to work well in a fast-paced environment, self-motivated, a quick learner, with ability to receive direction and feedback positively.
• Organized with strong attention to detail, time management skills, and problem-solving ability.

Preferred Qualifications :

• Formal education or training with embossing machinery (Datacard / Matica equipment).
• Formal education or training with mailing and packaging equipment (Bell & Howell or Pitney Bowes).
• Experience working in Card Personalization Center and its regulatory requirements.
• Experience with Kaizen, Lean Manufacturing, Six Sigma continuous improvement processes like DMAIC.
• Experience capturing and reporting on Key Performance Indices related to Maintenance.
• Experience using Oracle or other Inventory Management ERP system for order placing and inventory control.
• Experience coordinating work and project actions with vendors to their completion through follow-ups.
• Knowledge to be able to read and review PLC, circuit logic, electrical repairs, and assessments.
• Prior experience working with other departments (Quality Assurance, New Product Introduction NPI, IT, and Logistics) to administer quality validations, ensure NPI processes followed, fulfill communication with logistics for shipping and receiving of engineering products.
• Demonstrated experience in cost reduction initiatives.
• Demonstrated experience in floor equipment layout manipulation and integration of new equipment.
• Knowledge of industrial and safety regulations related to machinery such as OHSA regulations and electrical, building, and fire codes.
• Experience with inventory management and control.
• Demonstrated ability to take complex business process challenges and lead a team to evolve to a future state so it becomes a highly effective and efficient business process.

Physical Demands :

This job is physically demanding with the need to repeatedly lift parts and machinery components. Component weights can range from 10 grams to 100kg+. For higher weights, teamwork is involved in lifting components to ensure the safety of all workers. Job requires the ability to move from machine to machine most of the time. Some portions of the job involve sitting for extended periods using a computer and Excel, and at times driving to other sites and vendors to pick up parts.

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Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.