Mango Chef dquipe temps partiel, Laval

Fox Group Canada Inc.; Laval; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retailer is seeking a part-time Shift Leader for their Laval location. In this role, you will be responsible for training staff, ensuring customer satisfaction, and leading the team during shifts. Candidates should have supervisory experience in retail, strong interpersonal skills, and the ability to manage sales effectively. This is an exciting opportunity to be part of a growing brand in Canada.

Qualifications

• Proven ability to lead a sales team.
• Demonstrated sales accountability and ability to analyze reports.
• Ability to communicate effectively with customers and peers.

Responsibilities

• Ensure legendary customer experiences consistently.
• Train and motivate associates.
• Assist in onboarding and training of new associates.

Skills

Supervisory experience in a comparable retail environment

Exceptional interpersonal and communication skills

Decision-making and conflict-resolution abilities

Flexibility in schedule

Ability to lift up to 50 lbs

Tools

Windows-based software (Excel, Word, Outlook)

Job description

Fox Group Mango is a leading and fast-growing retailer with 9,000 employees globally, and partner of choice for several well-known retail banners in Israel, Europe, and Canada, excited to announce the opening of MANGO stores in Canada.

MANGO was founded in Barcelona, Spain, and is an internationally renowned fashion brand that designs, manufactures, and markets womens, mens, and childrens clothing and accessories, with over 2,700 stores in 115 markets.

Overview / Aperçu

As part of the expansion plans in Canada, we are looking for experienced, energetic, fashion-focused Shift Leaders for our Laval location. This part-time role reports to the Store Manager and together you will help build the store team.

POSITION: PART-TIME SHIFT LEADER / CHEF DÉQUIPE TEMPS PARTIEL

LOCATION: LAVAL

BRAND: MANGO

RESPONSIBILITIES / PRINCIPALES RESPONSABILITÉS

• Provide and ensure legendary customer experiences consistently.
• Execute on company strategies.
• Train and motivate associates to improve selling and customer service performance.
• Lead selling and service efforts as the Manager on Duty (MOD) during scheduled shifts.
• Assist customers with wardrobe styling and share up-to-date fashion knowledge.
• Demonstrate product knowledge, company history, policies and store/company strategies.
• Assist in resolving customer service matters in absence of SM/AM.
• Communicate individual and team performance feedback to management.
• Ensure associates consistently demonstrate client service standards.
• Assist SM/AM in onboarding and sales training of new associates.
• Ensure adherence to all company policies and guidelines in the absence of SM/AM.
• Assist in meeting payroll goals by ensuring appropriate floor coverage and maintaining a selling focus in absence of SM/AM.
• Ensure associates receive scheduled breaks and meal periods in absence of SM/AM.
• Perform opening and closing duties when needed.
• Manage merchandise flow for the sales floor and backroom as directed.
• Provide leadership or assistance with floor sets, window changes and other merchandising visual expectations.
• Perform POS transactions on designated shifts and execute management functions in the absence of SM/AM.

REQUIRED SKILLS / EXPERIENCE / COMPÉTENCES ET EXPÉRIENCE

• Supervisory experience in a comparable retail environment.
• Proven ability to lead a sales team; regarded as a leader by peers.
• Demonstrated ability to achieve individual selling goals and metrics.
• Demonstrated sales accountability; able to analyze selling reports, identify trends and respond quickly to business needs.
• Exceptional interpersonal, communication and customer service skills.
• Ability to make decisions and mediate conflicts within a team environment.
• Proficient in Windows-based software (Excel, Word, Outlook).
• Flexible schedule availability (nights, weekends, holidays).
• Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed.
• Ability to climb ladders/step stools.
• Ability to stand and walk for long periods; good manual dexterity and hand-eye coordination.
• Ability to travel to other store locations and attend district meetings (as needed).
• Ability to work as part of a team and communicate effectively with customers, peers and management.
• Role may require occasional stooping, kneeling, crouching; good overall physical health.

EXIGENCES ET PROFIL RECHERCHÉ / REQUIREMENTS

• Experience supervising in a retail environment of comparable scope.
• Proven ability to lead a sales team; recognized as a leader by peers.
• Track record of achieving individual and team sales goals.
• Ability to analyze sales reports, identify trends and respond quickly to business needs.
• Excellent interpersonal, communication and customer service skills.
• Decision-making and conflict-resolution abilities within a team.
• Strong computer skills (Windows, Excel, Word, Outlook).
• Flexible availability (including evenings, weekends, and holidays).
• Physical ability to lift up to 50 lbs., climb ladders, and stand/walk for long periods.
• Willingness to travel to other stores or attend district meetings as required.
• Excellent teamwork and communication with customers, colleagues, and management.

QUEITÉ ET INCLUSION / EQUAL OPPORTUNITY

Fox Group Mango is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for your interest in this opportunity; however, only qualified applicants will be contacted.