Mandarin Sales and Telemarketing Representative - 普通话销售与电话营销代表

SuperMedic.ca; Quebec; Remote; CAD 35,000 - 55,000; Full time

Job summary

An innovative firm in the healthcare sector is seeking a Call Center Representative fluent in Mandarin, French, and English. This remote position offers a unique opportunity to work from home while contributing to a company that has been a leader in first aid equipment for over 30 years. Join a motivated team and enjoy a 4-day work week with Fridays off, alongside performance bonuses and free first aid training. If you're passionate about communication and sales, this role is perfect for you!

Benefits

Remote work

4-day work week

Free first aid training

Discounts on products and services

Performance bonuses

AI-assisted contact center

Qualifications

• Minimum one year of experience in customer service or tele-sales.
• Fluency in Mandarin, French, and English is required.

Responsibilities

• Achieve sales objectives and convert conversations into sales.
• Communicate effectively with customers in Mandarin, French, and English.

Skills

Excellent communication skills

Sales negotiation

Fluency in Mandarin

Fluency in French

Customer service experience

Results-oriented

Resilience and motivation

Business acumen

Tools

Remote collaboration tools

Job description

Call Center Representative - Mandarin (Mandarin, French, English) - 查看下方的普通话版本
Say goodbye to storms and traffic jams... Join our remote work adventure with SuperMedic.ca!
Work from the comfort of your home, anywhere, anytime, while making a meaningful impact in the healthcare industry!

Who Are We?
SuperMedic.ca is a Canadian leader in first aid equipment distribution and training for over 30 years. We help businesses meet safety standards by providing high-quality products and expert advice.
We are also the only company offering first aid courses and customer service in Mandarin, allowing the Chinese-Canadian community to receive essential training in their language.

Why Join Us?
At SuperMedic.ca, we embrace a "work hard, play hard" culture. Enjoy the benefits of remote work with a 4-day work week and Fridays off!
Additionally, we now work with an AI-assisted contact center, an innovation that simplifies daily tasks and makes work more enjoyable.

What We Are Looking For
After 30+ years of success, we’re looking to hire an employee fluent in Mandarin, French, and English. If you love communication and are comfortable turning conversations into sales from home, you are the one we need!

Ideal Profile:

• Achieve sales objectives
• Excellent communication skills
• Skilled negotiator, results-driven
• Fluent in French, English, and Mandarin (French is an asset)
• Minimum one year of experience in customer service or tele-sales

Our Benefits:

• Remote work: Monday to Thursday, 8:00 AM to 4:30 PM
• AI-assisted contact center: simplifying interactions and improving daily comfort
• Free first aid training
• Discounts on all our products and services
• Performance bonuses
• A motivated team with over 30 years of experience

Join SuperMedic.ca!
Be part of a company that saves lives with its products and allows your community to receive vital services in their native language.

Prerequisites:

• Sales or Customer Service Experience: At least 1 year of experience in a sales or customer service role, including handling customer objections and closing sales.
• Excellent Communication Skills: Ability to communicate effectively and clearly, both verbally and in writing. Proficiency in French and English is required, particularly for serving customers in the Maritimes.
• Results-Oriented: Demonstrates commitment to meeting weekly and monthly sales goals. Ability to work under pressure to meet and exceed targets.
• Skilled Negotiator: Capable of negotiating effectively to close sales and address customer needs.
• Resilient and Motivated: Ability to handle adversity, maintain a positive attitude, and persevere in the face of challenges. Willingness to exceed expectations to achieve goals.
• Sharp Business Acumen: Understanding of business practices, including identifying sales opportunities and confidently offering products and services tailored to customer needs.
• Comfortable with Remote Work: Proficiency in using remote collaboration tools and technologies. Ability to work independently and manage time effectively.
• Willingness to Learn: Initial training and a commitment to ongoing learning are necessary to stay updated on the latest first aid products and practices.

Join SuperMedic.ca!
Become part of a company that saves lives with its products and enables your community to receive vital services in their native language.