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Managing Consultant, Cybersecurity and Fraud Program Management - Advisors Client Services-R-248903

Mastercard

Vancouver

On-site

CAD 100,000 - 165,000

Full time

7 days ago
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Job summary

A leading company in the financial services sector seeks a Managing Consultant for Cybersecurity and Fraud Program Management. The role involves overseeing a portfolio of projects aimed at strategic changes within client organizations. Candidates should have extensive experience in fraud and cybersecurity, along with strong project management skills. This position offers significant opportunities for collaboration and strategic influence across multiple teams.

Qualifications

  • 7-8 years of Project Management experience in cybersecurity.
  • Experience in fraud, risk management, and consulting.
  • Expertise in Payments, Cyber IaaS, PaaS, SQL databases.

Responsibilities

  • Manage a portfolio of projects with significant client impact.
  • Lead execution from inception to delivery.
  • Identify and mitigate risks while managing client relationships.

Skills

Fraud Management
Cybersecurity
Project Management
Change Management

Education

Undergraduate degree
MBA or master’s degree

Tools

Project Management tools

Job description

Managing Consultant, Cybersecurity and Fraud Program Management - Advisors Client Services-R-248903

Join to apply for the Managing Consultant, Cybersecurity and Fraud Program Management - Advisors Client Services-R-248903 role at Mastercard

Managing Consultant, Cybersecurity and Fraud Program Management - Advisors Client Services-R-248903

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Join to apply for the Managing Consultant, Cybersecurity and Fraud Program Management - Advisors Client Services-R-248903 role at Mastercard

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Managing Consultant, Cybersecurity and Fraud Program Management - Advisors Client Services

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Managing Consultant, Cybersecurity and Fraud Program Management - Advisors Client Services

Advisors & Consulting Services

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client’s organization.

Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard

Roles and Responsibilities

You will manage a portfolio of projects that support a strategy, a strategic change, or initiative with significant impact on the client organization. You will manage complexity and inherent risks across a wide range of business areas, where there are strong interdependencies and shared resources, and you will manage benefits from their initial identification and definition through to the eventual realization and achievement of measurable improvements.

Client Impact

  • Drives execution of an outcome from inception through successful delivery of the services or domains, or an outcome that spans multiple teams and integrations across the enterprise
  • Works with multiple scrum/delivery teams to build/improve ways of working and identify and mitigate risks or issues that may impact the plan
  • Conducts meaningful retrospectives, creates action plans to implement changes at the team level
  • Looks across the program to identify potential system efficiencies or process improvements, and suggests proactive strategies for consideration by program leadership
  • Clearly articulate scope, timelines, dependencies, owners, actions, risks, and mitigations. Report progress to teams and senior leadership in regular cadence, potentially representing segments of or the entire program
  • Looked to as first point of contact for your teams or business line/service and the source of truth for status, providing the correct information and associated data about the state of the project to the right audience at the right time with the right focus
  • Mitigate risks, solve issues, and ensure plan remains in line with agreed timescales, budgets, and quality criteria
  • Identify new business opportunities and communicate to executives to pursue, leading sales calls and client development including proposal contribution
  • Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness


Team Collaboration & Culture

  • Lead team to creative insights and sound business recommendations, and deliver impactful and influential client presentations while growing team members’ roles and skills
  • Provide expertise and day-to-day project delivery team leadership, supporting evolution of solutions with innovation and create a collaborative and inclusive environment for all levels
  • Manage relationship with internal Mastercard leadership and stakeholders and build the firm's intellectual capital
  • Effectively leverage subject matter experts to develop best customized solutions
  • Provide on-the-job training, coaching, and mentorship to junior team members, including evaluating performance, and providing feedback


Qualifications

Basic qualifications

  • Must have experience in fraud, cyber security, and FRM and exposure to framework development for cyber and risk management. Ai exposure and product implementation platform solution is nice to have.
  • Program delivery experience leading development and implementation of client solutions and measuring impact on clients' business
  • Undergraduate degree with work experience in project management and change management methodologies and techniques in payments environment
  • 7-8 years of Project Management experience with implementing FRM, cyber security and fraud solutions along with digital solutions or digital transformations
  • Exposure to financial institutions, payments, and/or consultancies
  • Experience coaching and managing teams across multiple projects and/or engagements with third parties
  • Experience managing key client relationships
  • Knowledge of business KPIs, financials, and organizational leadership
  • Ability to provide perspective on industry and marketplace
  • Expertise in Payments, Fraud, Cyber IaaS, PaaS, huge plus if you have expertise in CI/CD, SQL databases, microservices APIs, and distributed systems operations in a DevOps model are a plus


Preferred Qualifications

  • Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)
  • Knowledge of Risk Framework, Real-time fraud and Project Management tools
  • Exposure to payments and/or retail banking or merchants
  • Experience generating new knowledge or creating innovative solutions for a firm
  • MBA or master’s degree with relevant specialization


Salary Range: CAD $100,000 - CAD $165,000

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.


R-248903

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Engineering and Information Technology
  • Industries
    Financial Services, IT Services and IT Consulting, and Technology, Information and Internet

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