Managing Broker - Quebec - (REMOTE)

eXp World Holdings; Laval; Remote; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking real estate brokerage that embraces innovation and collaboration. This role is perfect for a dynamic Managing Broker who thrives in a virtual environment and is passionate about supporting agents. You will play a crucial role in ensuring compliance with provincial laws and enhancing the operational efficiency of the brokerage. With a commitment to a positive culture and exceptional service, this position offers the chance to make a significant impact in a rapidly evolving industry. If you are a proactive leader with a strong real estate background, we invite you to be part of our exciting journey.

Benefits

Life Insurance and AD&D

Subscription to Calm and Vitality Wellness Programs

Paid Vacation

Paid Holidays

Up to 4 Paid Personal Days

5 Paid Sick Days

One-time stock option

Mobile phone/internet allowance

RRSP employer match

Amazing company culture

Qualifications

• Active real estate license required for this role.
• Experience managing brokerage operations preferred.

Responsibilities

• Assist in the administration of brokerage operations at the provincial level.
• Support agents in delivering exceptional real estate services.

Skills

Real Estate Management

Compliance Knowledge

Bilingual (English and French)

Communication Skills

Operational Strategy

Problem Solving

Education

Agency Executive Officer (AEO) License

Continuing Education in Real Estate Management

Tools

SkySlope

Job description

Position at eXp Canada

We are one of the with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in Quebec, Canada. This role requires an active real estate license.

Who is eXp?

Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24 / 7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us at eXp Realty – a 7x Glassdoor Best Places to Work organization!

What you will do

The Managing Broker will be responsible for assisting the Designated Managing Broker in the successful administration of eXp Realty brokerage operations at the provincial level. Supporting our agents in the delivery of exceptional real estate brokerage service to their clients, this position will be assisting with all operational elements necessary to comply with the individual provincial license law, association membership and MLS participation, along with the transaction review process, compliance training, and the eXp Risk Management program. This person will have an exceptional track record as a supervising real estate broker / manager of a medium to large firm, an understanding of real estate brokerage at a provincial level, an aptitude for leading and inspiring teams, a collaborative approach and a boundless work ethic. They must be a “people-person” but also possess the ability to implement systems and processes.

1. As a key participant on the eXp Realty provincial leadership team, she / he ensures that eXp delivers exceptional brokerage support to agents in their representation of clients and customers
2. Timely and promptly responds to agents request for assistance
3. Promptly assist agents with necessary processes to ensure quick transfer of license
4. Coordinates distribution of inbound mail
5. Liaison between agents and other internal departments when necessary
6. Periodic Face To Face meetings to cultivate Trust and Community
7. Promote practices to better ensure the safety and well-being of all agents
8. Promote a culture that is positive and supportive, upholding the core values of eXp Realty including collaboration, transparency, integrity, agile, agent-centric, and relationship focused Brokerage Operations
9. Assists the Provincial Designated Managing Broker / Broker of Record in all duties delegated to them
10. Recognizes and adheres to the employee / employer model, guidelines and direction as an eXp Realty Leadership Staff member
11. Embraces utilizes and promotes the eXp technology, tools & platforms Realty World Campus and cloud environment
12. Engages in active involvement with local, provincial and Canadian Real Estate Association and is the secondary point person for eXp’s relationship with the associations and Multiple Listing Services
13. Performs contract review to ensure legal and contractual compliance of transactions in a timely manner
14. Collaborates with the COE Director, DMB, and the eXp Legal Department to ensure that eXp Provincial brokerage operations comply with all applicable laws and regulations including provincial license law
15. Monitors provincial performance goals and works with the DMB on the accountability for their achievement
16. Works with the DMB to ensure the implementation of the eXp Risk Management Program and valued risk management tools to eXp Agents
17. Manages and implements the ongoing enhancement of and compliance with company-wide and individual provincial brokerage operations manuals
18. Provides oversight of customer facing marketing activities
19. Mediates issues between eXp agents within the province when required
20. Supports innovation in how the company can efficiently support its growing provincial agent base in terms of brokerage operations
21. Works hand-in-hand with eXp Growth Leaders for the overall success of eXp Realty in their province
22. Provides monthly report to leadership regarding Brokerage Operations key indicators
23. When applicable, provides leadership, support and oversight to the Compliance Review Specialist
24. Regularly conducts training to enhance agent’s knowledge and understanding of contracts, risk management, licensing and both federal and provincial real estate law and compliance to our FINTRAC Manual, Privacy Policy, DNC List and requirements and the Competition Act and Anti-Spam Regulations
25. Effectively consults and engages with eXp agents and others in problem solving of matters associated with difficult or complex transaction issues
26. Provides guidance and support to agents as needed
27. Verify the translation that is provided by our French translator
28. Your job includes any EXPI entity, in your area, that may be assigned

How you will grab our attention

• Holds an active Agency Executive Officer (AEO) / Dirigeant d’Agence (DA) license with continuing education credits in real estate management and legal compliance
• Must be fluently bilingual in both English and French
• Experience in managing a small to medium brokerage firm, specifically from an operations or compliance perspective preferred
• A keen interest in and high level, experience in real estate compliance activities including a deep knowledge and understanding of legal obligations of real estate professionals under the provincial and federal law, FINTRAC, Privacy Act, the CREA Code of Ethics and MLS Rules and Regulations
• Excellent communication skills - written, verbal and interpersonal communication skills across all levels of the organization
• Highly collaborative and capable of working with internal partners and staff to facilitate successful results both in a virtual environment and in person
• Ability to think operationally and strategically to achieve business goals
• Able to drive results and meet goals with a strong sense of urgency
• Ability to make quick decisions and solve problems using good judgment
• Possess the highest degree of integrity
• Willingness and ability to travel
• Ability to work from a remote environment
• Member of the Canadian Real Estate Association
• A working knowledge of SkySlope preferred

If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!

What eXp Canada provides :

• Life Insurance and AD&D
• Subscription to Calm and Vitality Wellness Programs
• Paid Vacation
• Paid Holidays
• Up to 4 Paid Personal Days
• 5 Paid Sick Days
• One time stock option
• 20 / pay cheque for the first two pays of the month for your mobile phone / internet
• RRSP employer match will be available in the near future
• Fully remote environment
• Amazing company culture
• And more..

eXp World Holdings is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.