Manager, Workload & Business Intelligence

Inside Lvmh; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading retailer in beauty and luxury is seeking a Manager of Workload & Business Intelligence in Toronto. This role involves leading workforce strategy, providing actionable insights, and collaborating with various departments. The ideal candidate will have 5+ years of experience in FP&A within retail and a strong proficiency in Excel and financial reporting. This position offers a hybrid working model and a focus on employee well-being and inclusivity.

Benefits

Employee Assistance Program

Well-Being@Sephora program

Flexible time off

Incredible product gifts and discounts

Qualifications

• 5+ years of related FP&A or financial reporting experience.
• Retail or CPG industry experience preferred.
• Advanced expertise in Excel and Financial Systems.

Responsibilities

• Lead monthly payroll analyses to monitor trends in the Canadian market.
• Prepare and upload monthly workforce planning data into the payroll system.
• Support the implementation of improved business processes and tools.

Skills

Excel

Financial reporting

Data analysis

Critical thinking

Communication

Education

Bachelor’s degree in finance or business

Tools

SQL

Tableau

Job description

Profile

Job Type : Full Time

Function : Retail Operations

Address : 160 Bloor Street East, 11th Floor, Toronto, ON

Working Model : Hybrid

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

ABOUT THE ROLE :

As the Manager of Workload & Business Intelligence at Sephora Canada, you’ll play a pivotal role in shaping the future of our dynamic retail landscape. This is more than a data-driven position, it’s an opportunity to become a trusted thought partner across HR, Finance, and Retail Operations, both in Canada and the US.

You'll be at the forefront of workforce strategy, harnessing the power of data to create actionable insights that drive meaningful change. Your natural curiosity and strategic mindset will help uncover opportunities for efficiency, influence business decisions, and fuel Sephora’s continued leadership in beauty innovation. If you thrive on translating complex numbers into compelling stories, are a master of business intelligence tools like Excel, and have a passion for collaborating with top talent across departments, this is your chance to make an impact in a vibrant, forward-thinking organization.

WHAT YOU'LL DO :

• Independently lead monthly payroll analyses and monitor trends weekly in the Canadian market to understand opportunities and risks; provide updates to the business through key functional meetings
• Design and maintain dynamic business models to evaluate potential business opportunities and strategic priorities through strong partnership with key stakeholders cross functionally and cross border
• Prepare and upload monthly workforce planning data into the payroll system, ensuring accuracy and completeness through rigorous validation processes to minimize downstream errors
• Maintain data integrity and resolve complex data gaps and quality issues
• Represent team in key recurring finance meetings, responding to in-depth questions regarding Total Shop Payroll close and forecast reviews
• Proactively prepare data and trend analysis for weekly and monthly reporting, including both financial (Payroll and KPIs) and operational content, and share insights cross functionally
• Build strong partnerships across departments to understand upstream data dependencies and ensure insights align with broader business processes
• Supports Sr. Manager in translating complex business insights into understandable language for non-financial audiences, driving alignment and informed decision-making
• Transform raw data into actionable data, supporting the organization with key insights to ensure objective data driven decision-making
• Develop and support the implementation of improved business processes and tools
• Own ad hoc analysis to support larger cross functional strategic priorities

WHAT YOU’LL BRING :

5+ years of related FP&A or financial reporting experience; Retail or CPG industry experience preferred

Bachelor’s degree in finance or business highly preferred

Excellent interpersonal and communication skills with ability to build relationships across all levels of the organization including non-finance personnel and the executive level

High level of attention to detail, problem solve complex reporting errors

Excellent time management skills to ensure business critical tasks are completed in a timely manner

Demonstrated success in critical thinking and decision making, understanding when to seek assistance / guidance

Proactive, highly motivated, innovative, and analytical individual who is not afraid to challenge the status quo

Advanced expertise in Excel and Financial Systems; SQL and Tableau skills are an asset

Strong modelling skills and advanced knowledge of Microsoft Applications

FSCHIRING

WHY YOU'LL LOVE WORKING HERE :

You’ll be part of a unique culture and family of passionate and inspiring individuals

You’ll work alongside the best talent in the industry – people you’ll be proud to work with

You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities

You'll have the opportunity to support causes through our Gift of Giving Program (matched donations through Benevity), donations of funds for volunteer time and offeringand much more

Benefits you can mix and match, depending on your needs

Employee Assistance Program services for those times you need extra support

Access to our Well-Being@Sephora program to support your mental, financial, physical, and social well-being

Holidays, time off, Summer Friday hours and flexibility to support work-life balance

And of course, there’s our incredible swag – free product gifts throughout the year and tons of discounts with our brand partners

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and / or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

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