Manager - Worker Oriented Clinical Program

Ocean State Job Lot; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a dedicated Manager for its Worker Oriented Clinical Program, focusing on psychological health and recovery. This leadership role involves overseeing essential clinical services, managing a diverse team, and driving quality improvements in both clinical and business processes. The ideal candidate will possess strong leadership skills and a commitment to fostering a psychologically safe environment. Join this innovative organization in making a significant impact on individual and societal health while ensuring operational excellence.

Qualifications

• Minimum three years of progressive leadership experience required.
• Experience in mental health and addictions is essential.

Responsibilities

• Oversee operational, clinical, and strategic management of services.
• Lead and coordinate activities of a cross-functional team.

Skills

Leadership

Communication Skills

Change Management

Interpersonal Skills

Negotiation Skills

Bilingualism (English/French)

Education

Master’s Degree in Health-related Discipline

MBA or MHA

Tools

Microsoft Office

Job description

CAMH has a number of current career opportunities for you to consider.Select a job title to view the description and apply online

Manager - Worker Oriented Clinical Program

Through its core values ofCourage, Respect and Excellence, CAMH is implementing its Strategic Plan:Connected CAMH,to transform lives, ignite innovation and discovery, revolutionize education and drive social change. CAMH is more than a hospital, it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system – a world where Mental HealthisHealth.

To learn more about CAMH, please visit their website at: www.camh.ca .

To view our Land Acknowledgment, please click here .

The Worker Oriented Clinical Program is seeking a full-time, permanent Manager to lead the Work, Stress and Health (WSH) Program and the Back on Track (BoT) Program. This is an exciting opportunity to lead a critical services that support psychological health and recovery at the level of the individual and societally.

The WSH Program offers unique assessment and treatment services for individuals with psychological injuries, primarily funded by third-party payers such as the Workplace Safety Insurance Board (WSIB)

The Back on Track Program provides educational services for individuals with impaired driving offences in Ontario. Both are revenue-generating programs with a mandate for active business development.

This is an exciting leadership opportunity to oversee essential clinical service delivery that impacts both individual well-being and societal health, while ensuring operational and strategic excellence.

Position Overview

Reporting to the Clinical Director, Worker Oriented Clinical Program, the Manager will be responsible for overseeing the operational, clinical, and strategic management of all contracted services, including WSIB-funded programs and others.

This includes:

• Supervising an interprofessional team (e.g., psychologists, occupational therapists, and administrative staff), collaborating with physicians to complete third party assessments and treatment
• Managing and optimizing budgets, process, schedules and referral flows
• Driving quality improvement in clinical, business and research initiatives
• Supporting a psychologically safe and equity-informed working, learning and therapeutic environment
• Leading change management strategies and fostering program growth

Key Responsibilities

• Lead and coordinate the activities of a cross-functional interprofessional team
• Work closely with the Medical Head and other leaders within and relevant to the WSH Program to uphold the highest standards of care and performance.
• Recruit, train, develop, and manage staff; oversee effective workforce planning and scheduling
• Optimize resource use and streamline service delivery operations
• Ensure full compliance with all contractual, legal, and regulatory obligations
• Oversee service administration and business office functions
• Manage financial planning, budgeting, monitoring, and reporting
• Collaborate with internal and external stakeholders to maintain and grow program partnerships
• Drive continuous quality improvement in clinical and business processes and monitor clinical outcomes
• Foster alignment with CAMH’s Strategic Plan
• Ensure adherence to all CAMH policies, procedures, and safety protocols
• Act as an ambassador for the program internally and externally; provide timely, professional, and accurate responses to clinical, administrative and business issues as they arise, in line with the collective agreement and other contracts affecting services
• A minimum of a Master’s degree in a health-related discipline required; attainment of an MBA or MHA is an asset
• Registration and good standing with a relevant regulatory college (e.g., Occupational Therapy, Psychology)
• Minimum three (3) years of progressive leadership experience
• Experience in mental health and addictions is essential; specific experience in trauma treatment delivery is considered an asset
• Experience with third-party clinical service delivery is a strong asset
• Demonstrated expertise in change management and strategic leadership
• Strong interpersonal, written and verbal communication, negotiation, and relationship-building skills
• Technologically proficient, including Microsoft Office (Word, Excel, PowerPoint)
• Bilingualism (English/French) is considered an asset

Please note: This position is not part of any bargaining unit.

Salary: Competitive salary and comprehensive benefits package.

CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.

CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.

CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.

We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know.

CAMH is committed to creating an equitable and inclusive workplace that is free from any form of discrimination and harassment. We actively encourage individuals from equity-deserving communities, including First Nations, Métis and Inuit, racialized communities, LGBTQ2S+ communities, women, and people with disabilities (including those who have experienced mental health and substance use challenges) to apply for our available positions.We appreciate the interest of all applicants and wish to ensure that all candidates have an equitable opportunity. If you require any accommodations during the interview process, please inform us.If you believe you need a reasonable accommodation to search for a job opening or to apply for a position, please contact us by emailing [e-mail] or calling 416 535 8501 x 32400. Please note that we will not respond to any calls or emails related to employment inquiries.

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