Manager Withdrawal Management, Crisis & Mobile Response Services

CGI Njoyn; Cornwall; On-site; CAD 80,000 - 100,000; Full time

Job summary

An established industry player in mental health services is seeking a dedicated Manager to lead the Community Withdrawal Management Service and Crisis Team. This pivotal role involves overseeing clinical and administrative operations, ensuring high-quality care, and implementing best practices in mental health and addiction support. The Manager will work closely with various stakeholders, including local and provincial committees, to enhance community health initiatives. If you are passionate about making a difference in mental health and addiction services, this role offers an exciting opportunity to lead impactful programs and support individuals in need.

Qualifications

• Strong leadership and clinical supervision skills are essential.
• Experience in managing budgets and ensuring quality services.

Responsibilities

• Manage daily operations and client flow of mental health services.
• Lead team meetings and coordinate with community agencies.
• Ensure implementation of best practice standards in mental health.

Skills

Leadership

Clinical Supervision

Budget Management

Quality Improvement

Crisis Intervention

Program Planning

Education

Bachelor's Degree in Health Sciences or related field

Master's Degree in Social Work or Psychology

Job description

Reporting to the Director, Community Addiction & Mental Health Services (CAMHS), the Manager, Withdrawal Management, Crisis, and Mobile Response Services, provides leadership and direction for the Community Withdrawal Management Service, the Mental Health Crisis Team, the Mobile Co-Response Teams, Transitional Care and Concurrent Disorders program. The Manager is responsible for monitoring the budget of the programs and is directly accountable for clinical and administrative supervision of all clinicians and administrative staff in the programs. The Manager is accountable for the quality of services and for ensuring the programs operate within a best practice approach. The Manager is required to participate in local and provincial committees, including Ontario Health initiatives that promote mental health & addiction supports within the community.


General Accountabilities:

· Manage day to day client flow and operations of the departments.
· Lead team meetings.
· Work in partnership with inpatient programs and community agencies to coordinate client services.
· Monitor and evaluate client care from a continuous quality improvement perspective.
· Develop and ensure implementation of program planning and policies, objectives, standards and procedures, and quality improvement measures, consistent with the program’s mandate and strategic directions.
· Represent the team, Community Addiction and Mental Health Services, and the Cornwall Community Hospital on local, regional, and provincial committees.
· Ensure the completion and maintenance of all necessary documentation according to professional standards.
· Ensure regular file audits are completed, reported and responded to accordingly.
· Initiate purchase requests as required within the approved budget.
· Stay abreast of, and implement, best practice standards in the treatment of mild to severe mental health, substance use health, and concurrent disorders treatment and crisis interventions across the lifespan.