Manager, Transaction Screening Strategic Initiatives Problem Management - Global Compliance & AML

Scotiabank; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

Join a purpose-driven team at a leading bank in the Americas as a Manager of Transaction Screening Strategic Initiatives. This role is pivotal in overseeing problem management related to name screening and transaction monitoring. You'll lead the identification and resolution of issues, ensuring efficient processes and minimizing business impact. Collaborate with cross-functional teams to implement solutions and drive continuous improvement. Enjoy a competitive rewards package, including performance bonuses and career development opportunities in an inclusive, collaborative environment.

Benefits

Performance bonuses

Employee Share Ownership Program

Pension Plan Matching

Health benefits from day one

Career development opportunities

Qualifications

• 5-10 years of experience in AML/KYC, including transaction monitoring.
• Strong analytical skills and attention to detail.

Responsibilities

• Lead the identification and classification of problems affecting transaction monitoring.
• Oversee investigations to diagnose complex problems and determine root causes.

Skills

Analytical Skills

Communication Skills

Leadership

Team Management

Problem-Solving

Education

Bachelor’s degree in Business

Bachelor’s degree in Finance

Bachelor’s degree in Economics

Bachelor’s degree in Computer Science

Job description

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Title: Manager, Transaction Screening Strategic Initiatives Problem Management - Global Compliance & AML

Requisition ID: 224611

Join a purpose-driven, results-oriented team committed to an inclusive, high-performing culture.

The Manager of Transaction Screening Strategic Initiatives Problem Management oversees the lifecycle of issues related to name screening and transaction monitoring. This role involves leading the identification, analysis, and resolution of recurring incidents, ensuring efficient problem resolution, and minimizing business impact. The manager will also support the development and implementation of problem management strategies and procedures, leading projects and initiatives to improve process efficiency and effectiveness.

Key Responsibilities:

1. Problem Identification and Classification: Lead the identification and classification of problems affecting name screening and transaction monitoring.
2. Root Cause Analysis: Oversee investigations to diagnose complex problems and determine root causes.
3. Resolution Implementation: Coordinate with relevant teams to design and implement solutions to prevent recurrence.
4. Lifecycle Management: Manage the lifecycle of problems from detection to resolution, ensuring documentation and tracking.
5. Proactive Problem Management: Develop strategies to identify and eliminate potential issues proactively.
6. Documentation and Reporting: Maintain records of activities, including metrics for reporting and continuous improvement.
7. Stakeholder Communication: Communicate status and resolutions to stakeholders, providing updates and reports.
8. Training and Guidance: Provide training to the problem management team and stakeholders.
9. Continuous Improvement: Regularly review and improve problem management processes.
10. Projects and Enhancements: Lead initiatives to improve processes, collaborating with cross-functional teams.
11. Operational Analysis: Conduct operational analysis for complex files and investigations, ensuring timely resolutions.
12. Collaboration: Work closely with frontline and compliance teams to identify true and false positives and perform detailed investigations.

Qualifications and Skills:

• Bachelor’s degree in Business, Finance, Economics, Computer Science, or related field.
• 5-10 years of experience in AML/KYC, including transaction monitoring and name screening reviews.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proven leadership and team management experience.
• Ability to work independently and collaboratively.

What We Offer:

• An inclusive, collaborative environment that encourages creativity and celebrates success.
• Competitive rewards, including performance bonuses, Employee Share Ownership Program, Pension Plan Matching, and health benefits from day one.
• Career development and progression opportunities.

Location: Toronto, Ontario, Canada

Scotiabank is a leading bank in the Americas, guided by our purpose: "for every future." We help our customers, families, and communities succeed through a broad range of services including personal and commercial banking, wealth management, private banking, corporate and investment banking, and capital markets.

We value the unique skills and experiences each individual brings and are committed to creating an inclusive, accessible environment. If you require accommodations during the recruitment process, please inform our Recruitment team. Candidates must apply online. We appreciate all applicants' interest; only those selected for interviews will be contacted.