Manager Total Rewards & HR Programs

Niagara Regional Police Service (NRPS); Niagara Falls; On-site; CAD 80,000 - 110,000; Full time

Job summary

The Niagara Regional Police Service is seeking a Manager of Total Rewards & HR Programs to lead HR processes, manage staff, and ensure compliance with legislation in a dynamic environment. The role focuses on improving HR systems, overseeing salary administration, and developing policies that enhance member experiences. Candidates must possess a university degree in HR or Labour Relations along with significant experience in HR management within a unionized setting.

Qualifications

• 7 years of experience in a similar unionized environment, with 3 years managing staff.
• Deep knowledge of Employment Standards Act, Human Rights Code, AODA, Pay Equity Act.

Responsibilities

• Oversee HR processes ensuring compliance with legislation and policies.
• Manage benefits, pension, and salary administration functions.
• Lead change management initiatives within the HR team.

Skills

Interpersonal skills

Analytical skills

Communication skills

Decision-making skills

Education

University degree in Human Resources or Labour Relations

CHRP or CHRL designation

Tools

MS Office

PeopleSoft

KRONOS

Job description

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Direct message the job poster from Niagara Regional Police Service (NRPS)

Job Opening Id : 42621

Required : 1

Association : Senior Officers Association

Anticipated Start Date : Immediate

Post Date : 2025-06-03

Close Date : 2025-06-28

About Us

The Niagara Regional Police Service provides a quality work environment with careers in all police disciplines and civilian positions. A career in policing can be exciting and challenging, with many opportunities for advancement and personal development.

With over 700 uniformed officers and over 320 civilian staff, the Niagara Regional Police is one of Ontario’s 10 largest police services. We strive to provide the best police service possible and are always looking for the best candidates to serve and protect the citizens and visitors of one of the most beautiful regions in Canada.

Job Description

Position Summary

Reporting to the Director of Human Resources, the Manager of Total Rewards and HR Programs is responsible for providing professional support, guidance, and advice to Senior Officers, Managers, Supervisors, and members on various HR processes, including labour relations, workplace conflicts, performance management, and HR records management, ensuring compliance with legislation, collective agreements, and policies. The role involves researching, recommending, and implementing new policies, practices, and technology to improve member and supervisor experiences and efficiency. The manager will oversee salary administration and HR systems, and directly manage staff in the Total Rewards and HR Systems area.

Major Responsibilities

• Coordinate with the Regional Municipality of Niagara and external consultants on EIS systems implementation and upgrades.
• Represent the Service in regional initiatives for new programs and systems to meet organizational needs.
• Lead procurement processes for external services, including benefit carriers and consultants.
• Oversee EIS programs, technology, and infrastructure to ensure compliance and effectiveness.
• Participate in system upgrades and technology solutions research.
• Manage benefits, pension, and salary administration functions, ensuring legislative and policy compliance.
• Prepare reports, presentations, and recommendations for leadership.
• Develop and review policies and programs for approval.
• Manage daily operations and staff development in benefit administration, job evaluation, and employee services.
• Develop performance metrics and data analysis tools for organizational decision-making.
• Coordinate with Communications and external providers on HR matters.
• Oversee Job Classification Programs and ensure Pay Equity Act compliance.
• Assist in digitizing HR records via an ECM framework.
• Lead change management initiatives within the HR team and the Service.
• Provide training on EIS technology to Service members.
• Perform other related duties as assigned.

Job Specifications

• University degree in Human Resources, Labour Relations, or related field.
• Minimum of a CHRP or CHRL designation, in good standing with the HRPA.
• At least 7 years of experience in a similar unionized environment, including 3 years managing staff.
• Deep knowledge of relevant legislation such as Employment Standards Act, Human Rights Code, AODA, Pay Equity Act.
• Proficiency in MS Office, Peoplesoft, People Tools, KRONOS, or similar HRIS systems.
• Strong interpersonal, communication, analytical, and decision-making skills.
• Valid G driver’s license.

How to Apply

Qualified applicants should submit a resume and cover letter. Only selected candidates will be contacted.

Closing Statement

The Niagara Regional Police Service values diversity and is committed to accommodations for applicants with disabilities in accordance with Ontario law. For accommodations, contact [phone] Ext. 102-5129 or [email protected]

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Human Resources

Law Enforcement