Manager, Total Rewards â Compensation & People Analytics

Indigo Books & Music; Toronto; On-site; CAD 150,000 - 200,000; Full time

Job summary

A leading Canadian retailer is seeking a Manager of Total Rewards Compensation & Analytics to lead the organization's compensation programs. This role involves managing core compensation processes, ensuring data accuracy, and providing insights that support business decisions. The ideal candidate will have at least 5 years of experience related to compensation and HR analytics, a Bachelor's degree in a relevant field, and proficiency in data analysis tools like Power BI and SQL. A commitment to fostering diversity and inclusion is paramount in this role.

Qualifications

• 5 years of experience in compensation, total rewards, and HR analytics.
• Knowledge of compensation design and job evaluation methodologies.
• Experience with compensation survey tools and HRIS platforms.
• Proficiency in data analysis and visualization tools.
• Understanding of employment legislation and pay equity requirements.

Responsibilities

• Lead design and management of compensation programs.
• Oversee job evaluations and salary structure development.
• Develop reports to monitor compensation trends and workforce metrics.
• Ensure compliance with pay equity and employment standards legislation.
• Support audits related to compensation and pay equity.

Skills

Strong business acumen

Analytical skills

Excellent communication

Stakeholder management

Attention to detail

Collaborative mindset

Education

Bachelor's degree in Human Resources, Business, or Finance

Tools

Power BI

Excel

SQL

UKG analytics

Compensation survey tools (e.g. Mercer, WTW)

Job description

The Manager Total Rewards Compensation & Analytics plays a key leadership role in the delivery and continuous improvement of Indigos compensation programs and people analytics capabilities. This role is responsible for managing core compensation processes ensuring data accuracy and providing meaningful insights that support business decisions. Reporting to the Director Total Rewards & HR Technology the incumbent leads the execution of compensation cycles oversees reporting tools and partners with HR and business leaders to ensure programs are competitive compliant and aligned with organizational needs. The role also plays a critical part ineducating and enabling HR Business Partners and leaders fostering confidence and capability in applying compensation principles and tools and ensuring alignment with Indigos pay philosophy and practices.

KEY PERFORMANCE METRICS

• Market competitiveness and internal equity of compensation programs
• Accuracy and impact of compensation analytics and reporting
• Stakeholder satisfaction and adoption of compensation tools and processes
• Compliance with pay transparency and employment legislation
• Program communication and education effectiveness
• Consistency and alignment with Indigos pay philosophy

KEY ACCOUNTABILITIES

FUNCTIONAL

Compensation Strategy & Program Management

Lead the design and administration of Indigos base pay incentive and recognition programs including annual and quarterly compensation cycles

Oversee job evaluations market pricing and salary structure development using survey data and benchmarking tools

Act as the SecureSheet administrator for the annual merit and bonus process ensuring data accuracy and process efficiency

Provide strategic compensation consulting to HR Business Partners and business leaders

Partner with the HR Manager and Talent Acquisition to provide salary recommendations that align with internal equity and market competitiveness

Ensure compliance with pay equity transparency and employment standards legislation across jurisdictions

Ensure all compensation decisions and practices align with Indigos pay philosophy and governance standards

Review and update Total Rewards policies and content on internal platforms (e.g. Our Indigo)

Analytics & Insights

Develop and maintain dashboards and reports to monitor compensation trends workforce metrics and program effectiveness

Lead compensation modelling and scenario planning to support business cases and organizational changes

Leverage tools such as Power BI Excel and UKG analytics to drive data-informed decision-making

Optimize the use of UKGs BI reporting tool to deliver meaningful data to the business

Governance & Operations

Maintain compensation policies guidelines and documentation to ensure consistency and compliance

Partner with HRIS to ensure data integrity and system readiness for compensation processes

Support internal and external audits related to compensation and pay equity

Manage vendor relationships for compensation surveys and tools

Oversee the Total Rewards inbox and ensure timely resolution of employee and manager inquiries

Leadership & Collaboration

Act as a subject matter expert and trusted advisor on compensation and analytics

Coach and mentor junior team members and HR colleagues on compensation principles and tools

Lead the development and delivery of training and upskilling initiatives for HR Business Partners and leaders to build compensation capability

Collaborate cross-functionally with HR Finance Legal and business leaders to align rewards with strategy

Champion a culture of transparency fairness and continuous improvement

PEOPLE

Develop positive and productive peer relationships

Work in a collaborative and constructive manner with team and cross functional partners

Support the Director Total Rewards & HR Technology and working effectively with other members of the HR team to achieve business goals

Support HR and cross functional partners as required

Maintain strong positive relationships with all internal and external stakeholders and providers

CULTURAL

Demonstrate Indigos values in daily work and interactions

Embrace learning opportunities and seek feedback for continuous improvement

Support change initiatives and contribute to a culture of adaptability

Promote inclusivity and respect in all team interactions

SCOPE

Reports to : Director Total Rewards & HR Technology

KEY RELATIONSHIPS

Human Resources

Payroll

Finance

Operations

External vendors & consultants

Qualifications :

Qualifications / Experience

5 years of progressive experience in compensation total rewards and HR analytics

Strong knowledge of compensation design job evaluation and market pricing methodologies

Experience with compensation survey tools (e.g. Mercer WTW) and HRIS platforms (preferably UKG)

Proficiency in data analysis and visualization tools (e.g. Excel Power BI SQL)

Solid understanding of employment legislation and pay equity requirements

Bachelors degree in Human Resources Business Finance or related field; CCP designation is an asset

Experience in the retail or customer service industry is an asset

Competencies / Skills / Attributes

Strategic thinker with strong business acumen and analytical skills

Excellent communication and stakeholder management abilities

High attention to detail and commitment to data accuracy

Ability to manage multiple priorities in a fast-paced environment

Collaborative curious and solutions-oriented mindset

Additional Information :

At Indigo we are committed to our communities our customers and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer which highly values your diverse backgrounds experiences and perspectives. We believe that you in all your uniqueness belong at Indigo.We welcome all applicants and encourage applications from individuals who identify as Black Indigenous a person of colour LGBTQ2 and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at if you require an accommodation at any time during the recruitment process.

WELCOME HOME

Remote Work : Employment Type :

Full-time

Key Skills

Adobe Analytics,Data Analytics,SQL,Attribution Modeling,Power BI,R,Regression Analysis,Data Visualization,Tableau,Data Mining,SAS,Analytics

Experience : years

Vacancy : 1