Manager Technical Solutions

Canada Life; Winnipeg; On-site; CAD 120,000 - 150,000; Full time

Benefits offered by this job

Career development

Health benefits

Time off and volunteering

Pension and employee ownership options

Recognition programs

ERGs and mentorship

Job summary

Canada Life is seeking a Manager, Technical Solutions to lead the Enterprise Rules Engine capabilities and drive scalable automation across platforms. You will work with delivery, engineering and business partners to deliver on key outcomes and modernization efforts.

The role emphasizes delivery leadership, technical thought leadership and people leadership, with a focus on collaboration, transparency and fact-based decisions for outcomes.

Qualifications

• Post secondary education in Computer Science, Engineering or equivalent combination of training and experience.
• 5+ yrs experience in engineering/technology leadership position.
• Experience with Rules Engines - IBM CP4BA.
• Strong leadership, collaboration and communication skills.

Responsibilities

• Standup the Enterprise Rules Capability.
• Lead cross-functional teams to deliver solutions meeting requirements.
• Remediate unsupported technology/applications (upgrades, migrations, rewrites).
• Drive platform automation and engineering improvements to accelerate delivery.
• Ensure instrumentation for proactive monitoring and incident triage.
• Promote high-performance culture and strong partner relationships.
• Manage risk and ensure alignment with standards and governance.
• Drive agile mindset and continuous learning within the team.

Skills

Leadership

Enterprise rules engine

IBM CP4BA

Cloud platforms

Agile + PM

Communication

Education

CS or Engineering degree

Tools

Cloud platforms

Platform migrations

Job description

Permanent Full Time

We are looking for a Manager, Technical Solutions.

Our Business Automation Technology Solutions team are a forward-thinking team, delivering cutting-edge solutions that transform our business operations. Our team is working closely with multiple business units and other technology teams to undertake innovative work aimed at building scalable and efficient business process orchestration and automation solutions focusing on capabilities in workflows, case management, Intelligent Document Processing (IDP), Robotic Process Automation (RPA) and content management and composition. We drive efficiency, innovation and continuous improvement for our stakeholders.

We are seeking a Manager, Technical Solutions for the Enterprise Rules Engine Capabilities and solution delivery who will work closely with various delivery and engineering teams as well as business partners to deliver on key business outcomes as well as technology priorities, driving forward modernization in our applications, platforms and our ways of working.

This role is steeped in leadership - Delivery leadership, technical thought leadership and people leadership. The role is empowered to reinforce and build upon on the culture of tight collaboration, transparency and fact-based decision making that is centered on outcomes.

What you will do:

• Standup the Enterprise Rules Capability at Canada Life
• Lead a cross-functional team to deliver product solutions that meet business requirements and engineering specifications.
• Bring technical thought leadership and lead efforts to remediate unsupported technology/applications (Upgrades, platform migrations, rewrites etc)
• Drive platform automation and engineering improvements that will accelerate delivery, increase quality, and reduce maintenance and change fail rates.
• Ensure applications and platform instrumentation is in place for proactive monitoring and responsive incident triage and resolution.
• Drive a high-performance culture for staff and promote culture changes within the organization.
• Build strong and trusted relationships with internal and external partners ie: third party vendors where applicable.
• Manage risk and compliance in accordance with Canadian and Global standards. Ensure alignment/ adherence to Enterprise technology standards, vendor management standards, and risk standards.
• Focus on continuous learning and professional development.
• Drive an agile mindset within the team that measures progress over perfection.
• Hold yourself and your team accountable to contribute to the overall digital modernization of the organization.
• Identify and invest in opportunities (processes, training, systems) to enhance individual and team effectiveness.

What you will bring:

• Post Secondary education in Computer Science, Engineering or equivalent combination of training and experience.
• 5+ yrs experience in engineering/technology leadership position.
• Entrepreneurial Mindset
• Experience in Rules Engines - Specifically IBM CP4BA
• Bias to action.
• Ability to use knowledge of industry, business and systems to solve business problems.
• Proven ability to develop and maintain collaborative business relationships.
• Ability to pivot and quickly change direction in response to changing priorities.
• Experience coaching and mentoring technical practitioners.
• Strong communication, collaboration and relationship building skills.
• Delivery leadership experience with engineering teams.
• Architectural acumen with distributed systems.
• Ability to lead, motivate and drive performance within a delivery team.
• Curiosity, problem solving skills and critical thinking skills.
• Growth mindset: open to new ways of working, experimentation, ability to use a try-it-and-fail-fast approach to ideas.
• Demonstrated experience with both Agile and traditional project management approaches.
• Willingness to get technical to understand product.

What will set you apart:

• Experience working in financial services industry an asset.
• Experience with application and platform migration
• Practitioner experience in IT - Development, Solution Architecture, BSA, etc.
• Experience in cloud technologies and architectures.
• Experience as product owner or product management roles.
• Experience with operational excellence processes - Kanban, Lean, Six Sigma, etc.
• Expertise with performance and proficiency metrics - definition and collection of.
• Knowledge of Individual & Group Insurance and wealth domains.

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.

The base salary for this position is between $XX,XXX - $XX,XXX annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We're united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We're looking for people who live our values everyday: we step up, we do the right thing, and we deliver - for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annually towards education reimbursement.
• Health & Wellness:Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off:In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security:Company-matching pension plan,share ownership program and additionalinvestment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We're committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail]. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.