Manager Tech Delivery / Partner Mgmt, TD Securities
The Toronto-Dominion Bank (Canada)
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Job summary
The Toronto-Dominion Bank is seeking a Technology Risk & Controls Manager to strengthen risk and control environments across technology platforms. You will manage issue tracking, control documentation, evidence collection, and governance across technology, compliance, risk, audit, and product stakeholders.
The role emphasizes audit readiness, regulatory remediation, and governance routines with opportunities to collaborate with engineers, business analysts, and delivery leads.
Qualifications
- Undergraduate degree or technical/professional certification, or equivalent relevant experience.
- Strong written and verbal communication skills.
- Experience with technology risk, controls, audit support, or regulatory remediation.
Responsibilities
- Maintain technology risk and control documentation aligned to enterprise standards.
- Coordinate audit, regulatory remediation activities, and evidence collection.
- Track remediation status, actions, and governance reporting.
Skills
Education
Tools
Job description
- Work Location: Toronto, Ontario, Canada
- Hours: 37.5
- Line of Business: Technology Solutions
- Pay Details: $96,900 - $136,800 CAD
- This role is eligible for a discretionary variable compensation award that considers business and individual performance.
- TD is committed to providing fair and equitable compensation opportunities to all colleagues.
- Growth opportunities and skill development are defining features of the colleague experience at TD.
- Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.
- The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organisational needs.
- As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Building a World-Class, Diverse and Inclusive Technology Team at TD. TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,900 professionals operating out of 32 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day There is room to grow in all of it.
The Technology Risk & Controls Manager supports the Compliance Technology team in strengthening the risk and control environment across technology platforms, remediation initiatives, and regulatory-driven delivery. This role manages issue tracking, control documentation, evidence collection, reporting, and coordination across technology, compliance, risk, audit, finance, and product stakeholders. The role is responsible for executing well-defined activities that support audit readiness, regulatory remediation, technical currency, and governance routines. The successful candidate will bring strong analytical skills, attention to detail, professional communication, and a strong understanding of technology risk, controls, software delivery, and financial services compliance expectations.
- Risk & Control Support Manage the maintenance of technology risk and control documentation aligned to TD enterprise risk standards, compliance obligations, and internal governance expectations.
- Manage control inventory updates, control mapping, evidence collection, testing support, and issue management activities across Compliance Technology platforms.
- Document control procedures, process flows, risks, dependencies, and supporting artifacts to promote consistency and audit readiness.
- Track control health indicators, open actions, and remediation status, escalating gaps or delays to management as appropriate.
- Partner with Program and Technical Leads to enable the embedding of controls into SDLC, operational routines, and recurring governance processes.
- Audit & Regulatory Remediation Support Manage audit, regulatory, and risk remediation activities, including issue intake, action plan tracking, milestone updates, and validation preparation.
- Coordinate with technology teams, Compliance, Risk, Internal Audit, and other stakeholders to gather information, validate evidence, and support timely responses.
- Maintain remediation trackers, status updates, meeting notes, and action item logs to support transparent governance and management reporting.
- Lead root cause analysis and issue closure activities by organising documentation, identifying gaps, and helping prepare materials for review.
- Identify recurring themes or process gaps that may require management attention or additional remediation planning.
- Technical Currency & Sustainability Support Manage technical currency and sustainability remediation initiatives by tracking platform risks, ageing technology items, resiliency improvements, and control-enabling enhancements.
- Document remediation scope, delivery milestones, dependencies, and status reporting across assigned initiatives.
- Partner with engineers, business systems analysts, product owners, and delivery leads to collect updates and maintain accurate remediation records.
- Ensure remediation documentation reflects long-term operability, auditability, and sustainability considerations.
- Manage process improvement activities that improve traceability, reporting quality, and execution discipline.
- Program Financial & Reporting Support Manage program financial management routines, including budget tracking, forecast updates, variance commentary, and reconciliation of remediation-related spend.
- Maintain clear traceability between remediation work, funding requests, resource plans, and delivery commitments.
- Prepare draft reporting materials, dashboards, and supporting analysis for review by management.
- Compile data related to run versus change spend, resource allocation, project status, and financial impacts.
- Maintain organised records and supporting documentation for financial governance and management review.
- Stakeholder & Team Collaboration Work collaboratively with Compliance Technology, Risk, Compliance, Finance, Audit, Product, and Engineering partners to support delivery of risk and control priorities.
- Participate in working groups, governance meetings, and project routines by preparing materials, capturing decisions, and following up on action items.
- Communicate clearly and professionally with stakeholders, escalating issues, risks, and dependencies in a timely manner.
- Contribute to a positive team environment by sharing knowledge, asking questions, and supporting continuous improvement.
- Maintain awareness of TD policies, standards, and procedures applicable to technology risk, compliance, information security, and delivery governance.
- Undergraduate degree or technical/professional certification, or equivalent relevant experience.
- 5-7 years of experience in technology, risk management, controls, audit support, compliance, business analysis, project coordination, or financial services operations.
- Working knowledge of technology risk management, control documentation, issue tracking, audit support, or regulatory remediation processes.
- Familiarity with SDLC concepts, technology delivery governance, data quality controls, application support, or platform resiliency.
- Strong organisational skills with the ability to manage multiple tasks, deadlines, and stakeholders.
- Strong written and verbal communication skills, including the ability to prepare clear status updates, meeting notes, and reporting materials.
- Proficiency with Microsoft Office tools, including Excel, PowerPoint, Word, and Outlook.
- Experience using collaboration and delivery tools such as JIRA, Confluence, SharePoint, or similar platforms is preferred.
- Ability to analyse information, identify inconsistencies, and escalation risks or gaps appropriately.
- Demonstrated attention to detail, sound judgement, and professionalism when handling confidential or sensitive information.
- Experience in banking, financial services, compliance technology, surveillance, supervision, or regulatory-driven environments.
- Exposure to audit, regulatory examinations, issue management, control testing, or risk assessment activities.
- Familiarity with Agile delivery practices and technology project governance.
- Basic understanding of technical debt, data quality, application controls, access controls, and operational resilience.
- Interest in developing expertise in technology risk, compliance controls, remediation governance, and sustainable technology delivery.
Join in on what others in TD Technology Solutions are doing: Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business. Learn voraciously, stretch your thinking, share your knowledge and educate others. Communicate and collaborate with both technical and non-technical professionals. Cultivate winning relationships by building trust with business and technology partners. Share our commitment to productivity, effectiveness and operational efficiency.
Who We Are: TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We’re committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behaviour. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.
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