Manager-Talent Sourcing Strategy

AMS

Toronto

Hybrid

CAD 70,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Full training and support

Flexible working options

Competitive reward and benefits package

Collaborative culture

Job summary

A global talent solutions provider is seeking a Manager-Talent Sourcing Strategy in Toronto. This mid-senior level position involves leading recruitment and sourcing strategies while ensuring compliance and quality service delivery. Candidates should have at least 4 years of team management and stakeholder experience, as well as a strong background in sourcing and recruiting. This role offers a hybrid working environment that combines remote and office work.

Qualifications

4+ years of experience in management and stakeholder management.
Experience enhancing recruitment processes for better outcomes.
Subject matter expertise in local recruitment practices.

Responsibilities

Manage the recruitment and sourcing delivery of a team.
Provide leadership and manage team engagement and retention.
Ensure compliance with legislation affecting the area of work.

Skills

Team management

Stakeholder management

Strong background in Sourcing

Recruiting

Operations

Vendor management

Data-led insights

Legislation knowledge

Education

Bachelor's degree or equivalent experience

Tools

Recruitment technology

Job description

Join to apply for the Manager-Talent Sourcing Strategy role at AMS

Job Title: Manager-Talent Sourcing Strategy (Operations)

Location: Toronto, CA

Employment mode: Hybrid position; will require the individual to work in the AMS office in Toronto Downtown 1 day per week.

Job type: Full Time Permanent

About Us

Talent is our World.

At AMS, we believe in nurturing talent and fostering a culture where passion for success thrives. As part of our commitment to your growth and development, we encourage you to explore opportunities available within our organization. Your talent is our greatest asset, and we're dedicated to providing avenues for you to reach its fullest potential. We do so by providing the environment, resources, networks, and career experiences essential for your progress.

Take the next step in your career journey and discover our exciting opportunities.

The Role

As a Manager, you will be responsible for the recruitment, sourcing delivery and operational leadership of the sourcing and delivery admin team and annual budget of a team within a (large complex) client solution. You will support the Senior Manager/ Senior Manager Account Lead/ COD in driving the achievement of the business area’s commercial and people strategy, managing your team to fulfil all contractually agreed quality thresholds.

You will also provide line management and inspirational leadership to your team, driving engagement, retention and wellbeing. You will role model the AMS behaviours, drive succession planning and team/leadership development.

This is a hybrid position and will require the individual to work in the AMS office in Toronto Downtown 1 day per week.

Key Accountabilities

Leadership

Stakeholder management, staffing, payroll, vendor management, and projects/implementations
Lead and present global projects such as Strategic Program Assessment, Quality Business Review, Steering Committees, Vendor Forums, etc
Develop and lead program strategy with contingent workforce management solutions
Execute on implementation, education and management of onsite team to achieve financial and strategic initiatives
Accountable for clearly communicating Strategic Account Vision and Plan to team. Ensure they understand the account’s commercial model, and their role in helping achieve its strategic priorities and KPI targets
Coach and develop direct reports or dotted line reports through ongoing one-to-one performance and development conversations
Support Recruiters in the resolution of complex and contentious issues with clients, ensuring all escalations are resolved promptly
Maintain regular communication with team members, including conducting ongoing performance and development conversations and virtual team collaboration sessions

Client

Determine and manage optimal resource allocation to support the talent strategy of the business area
Build strong and influential trusted partner relationships with senior client stakeholders to develop and maintain business plans, recruitment plans and organisational structures
Custodian of the client’s Employee Value Proposition (EVP) ensuring the entire team can convey the proposition in a compelling way enhancing the clients brand presence in the market

Operations, Compliance and Finance

Lead team in the delivery against targets, budget and SLAs. Provide oversight of requisitions managed by recruiters to ensure they are meeting the contractually agreed service standards
Work closely with the Performance Management CoE to monitor the team’s Key Performance Indicators and forecasts. Identify trends and issues, and influence delivery strategy using data-led insights
Manage the scope, governance and compliance of the contract through team activity. Identify and tackle scope creep
Ensure team’s compliance to the AMS Risk Management Framework and Account governance framework, including the identification and management of risk
Ensure team’s compliance with legislation affecting area of work (e.g. age discrimination, IR35/The Good Work Plan, OFCCP, data management techniques or similar local legislative requirements)
Support implementation of Continuous improvement plan in collaboration with Performance Management CoE
Share with Senior Manager/Client Operations Director any continuous improvement opportunities identified by self or team – including opportunities for process improvement, service enhancement, financial improvement, related strategic projects and increasing the scope of the service within account

Skills & Experience

4+ years of experience in day-to-day management of a team, stakeholder management and managing CWS programs
Strong background in Sourcing, Recruiting, Operations and Reporting is a must
Knowledge of Managed Service Provider (MSP) model is a plus
Vendor management: ensure appropriate staffing vendors are aligned to client needs based on job category, location, supply, and demand
Experience managing a small team, demonstrable ability to manage, coach and develop direct reports
Experience of developing and delivering end-to-end recruitment campaign strategies. Experience enhancing recruitment processes to improve outcomes (e.g. decreased time to hire, increased quality of hire, fulfilment targets)
Subject matter expertise in local recruitment practices including sourcing strategies, recruitment models, best practice recruitment
Demonstrable ability to build a position as a trusted advisor, engage and influence senior stakeholders towards a course of action
Thorough understanding of legislation affecting area of work (e.g. age discrimination, IR35/The Good Work Plan) and ability to guide and advise clients on legislation
Resilient under pressure - experience working to and achieving demanding targets, ratios and SLAs and working to tight deadlines in a fast-moving environment
Experience leading virtual/remote teams – proven ability to enable collaboration, engagement and operational excellence among dispersed teams
Experience of analyzing business orientated management information. Able to use data-led insights to influence strategy and decision making
Demonstrable knowledge of contracts, financial levers, contingent book levers, governance frameworks, business assurance and controls
Experience in the use of recruitment technology and recruitment databases

What you’ll get in return:

Here at AMS, you have the opportunity to work on projects that integrate across our practice areas, supporting and innovating delivery for our clients. You’ll be part of a team with global capabilities and setting a new direction for us in terms of how we creatively solve our clients’ most pressing talent-related challenges. You can innovate, disrupt and influence with organizations that want to transform their operations and win the war for talent.

What we offer:

AMS offers you career opportunities in every direction you want to explore. We want to help you achieve whatever it is you aspire to – and we’ll give you the flexibility to allow you to give just as much attention to what’s important to you outside of work.

Full training and support
Stretching, challenging work
A vibrant, diverse, and collaborative culture
Flexible working – home/hybrid/in-office working available
A competitive reward and benefits package
The opportunity to embark on a recruitment career with one of the world’s leading recruitment companies
Employee Resource Groups, including LGBTQ+ Allies, Hispanic, Veterans, Black Employee Network, Women's groups, and more

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Please let us know of any reasonable adjustments or accommodations you require during the recruitment process by emailing our team at talentacquisition.generalenquiries@weareams.com

Seniority level